OK Mobility - Roma - Aeropuerto Ciampino
4.2/5
★
based on 8 reviews
Contact OK Mobility - Roma - Aeropuerto Ciampino
| Address : | Via Luigi Bandini, 00043 Roma RM, Italy |
| Phone : | 📞 +9888 |
| Website : | https://okmobility.com/es/rent/stores/italia/roma/aeropuerto-ciampino |
| Categories : | |
| City : | Roma |
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IVAN PIEVTROS on Google
★ ★ ★ ★ ★ Very Good service ! guy at the desk are very friendly and the car was new. For sure i'll come back
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Alexander Gos on Google
★ ★ ★ ★ ★ I took the car from Ok rent a car Ciampino. I really do not know why there are negative reviews. Everything was fine. I arrived at 17:00. There was no queue. Only one person. It took about 5-10 minutes to set up everything. Then I just got the keys and went to the parking to get the car, which actually was almost new. Returning the car was very simple. I just left the car on the parking place and then I took the shuttle bus to return at the airport. That's all.In couple days I got my money released without any deductions.THE ONLY BAD POINT IS THE SHUTTLE BUS.
CALL THEM AND THEY WILL EXPLAIN WHERE YOU HAVE TO COLLECT THE SHUTTLE BUS.
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Tom Pijnappel on Google
★ ★ ★ ★ ★ We would definitely not recommend this car rental company. We can't give zero stars, so one star for Claudio, who seems to be the only guy who was able to help us. Thanks Claudio!
The communication is poor, the car was dirty when delivered. It was such a pain to reach out to them asking when our deposit will be transferred. Lots of calls, emails but no result. The girls at the desk were not really friendly and told us every day that they "had transferred the money". Well, they didn't.
The girls told us they will transfer the money immediately, which was the 9th of August. Which clearly wasn't true! Because Claudio sent us a receipt that it had been transferred on The 30th of August. We're talking about €1200 here.
Keep in mind that the girl told us that we would receive the money a few days later after closing the contract. Then they told us it took more time (a week). After a week they extended it with a week extra. Long story short: They extended the transfer as much as possible, giving us the feeling we would never receive the money anymore.
Very bad company. Please get your stuff together like communication, signed closed contracts and be completely honest instead of lying. If you're not in for trouble, definitely don't go here. Read the reviews.
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Abrham Joaqui on Google
★ ★ ★ ★ ★ Very good service and good car! I will rent again with you guys!
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BigMac on Google
★ ★ ★ ★ ★ I'm a long time customer and i have to say that the service is great !!
Fabrizio was of huge help when i had a problem with the reservation.
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Fabrizio Piana on Google
★ ★ ★ ★ ★ Ok rent is fantastic! Very good rental company with professional staff! will suggest it to my peers.
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Stuart Williams on Google
★ ★ ★ ★ ★ Giving 1 star only because there is no 0 option (or even a minus would be appropriate in this case). This company accepted a booking for a time when their local office in CIampino was closed and then charged me for making an out of hours booking... the guy at the desk even said... "but we're offering an out of hours service to our customers" but to me that's an absolute scam... 50€ for 15 minutes overtime. When I finally got the car, it was absolutely and utterly filthy... I had to sanitize everything. Avoid like the plague....
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Bruman show on Google
★ ★ ★ ★ ★ Great service! first time we rent with them and we are very satisfied.
We will definitely go back to them.
Jacob M.
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