Green Motion Rome Ciampino Airport

Compagnia consigliata, mi sono trovata molto bene ottimi prezzi, personale molto disponibile e gentile.

Rapidi, organizzati ed efficenti macchine molto convenienti e pacchetti per le coperture assicurative in linea con il mercato... Da provare assolutamente.

Ho noleggiato un auto con loro dal 24-01-20 a 03-02-20 e mi hanno dato una Smart Four Four nuovissima con 8 mesi di vita e 14.861 Km. per quanto riguarda la cauzione, hanno bloccato 1200€ di cauzione per i danni, per il furto invece la franchigia era di 2000€ Questo noleggiatore ( Edilfar Rent ) noleggia solo Smart for Two e Four Four, quindi se vi piacciono siete nel posto giusto. Al ritiro dell'auto c'era il signor Diego che e' stato molto gentile e cordiale nel farmi vedere dove era l'auto e mi ha fatto vedere i danni che c'erano ( ce ne era solo uno ma di piccola entita' ed era gia segnato sul contratto ). per il resto tutto ok e' stata una esperienza piu' che positiva. sicuramente tornero' per noleggiare un'altra macchina con loro in futuro. grazie mille!

I will never rent a car again with this company. After leaving the car in their offices and telling us that everything was ok, we got a charge from them for an amount of almost 500 euros. When we tried to open a claim, they say that we left the car damaged which was not true. Also, 2 months later we got a new charge from them with no explanation for an amount of 60 euros.

HORRIBLE experience with this company. TOTALLY NOT RECOMMENDED. They will cheat you in all the ways they can. We had to pay twice the insurance because “their system” did not accept our car and then they leave us in their company’s the middle of nowhere without shuttle or taxi...

Cars ok. Price ok. Service ok but arrogant desk person. The shuttle service pick up-point was confusing. No signs and/or direction upon arrival. Called the desk person and he was irritated like it was our fault we couldn’t find the shuttle service.

this was my experience when I booked a vehicle from here in July this year... We followed instructions to meet a 'shuttle bus' at 'Parking area p5' I called the provided number to arrange this as we exited the airport. keep in my it's night time.. A tattooed man turned up in a two seater smart car proclaiming to be from the car hire place and that he could give us a lift.. one at a time.... Now, I don't want to sound like I'm being melodramatic.. but I hope you can put yourself in my shoes at this moment in time. Never in my life, in all my travels have I been put in a position where I am being asked to put my wife in a car with a complete stranger.. As they drive off Into the darkness.. keep in mind our phones don't work. And just put my faith in this stranger that he will return for me and reunite me with my wife. Maybe you're thinking at this point, he's exaggerating the scenario to make it sound worse than it really was.. Ok let me tell you, it gets worse. The most optimistic part of me is saying, well maybe it's ok, we'll arrive at the green motion rental place and I'll see me wife there in the waiting room and they'll explain the shuttle bus broke down or something and it was just an unconventional way of getting there and we were on our merry way in no time... No. This man drives me to a dark car park behind a random hotel. Seriously. No green motion establishment. No rental cars. I manage to get my satnav working and realise we are nowhere near the address provided on the booking (via Luigi bandini 17 parkingo ciampino 00043) When we finally reunite, I see my wife, she is terrified. Again please put yourself in our shoes. I feel terrible. This is her first day in Italy. After an hour, no exaggeration, of sitting with this man outside this random hotel with him struggling to get his wireless card machine to work, putting my credit card in and out in and out, taking pictures of it etc. After all this to my astonishment at this point, we actually get our vehicle. I honestly would have bailed at any given moment had I known where I was and had this man not just scanned my credit card about 50 times. After all this, we actually finally got the car.. as I said he has my card details. Which I'm very uncomfortable about given the scenario. I was just so uncomfortable about the whole thing, I've rented many cars and I've never experienced anything like this, even in 3rd world countries. There are more details which I don't have the energy to explain, such as the other random man at the car park who was holding the keys for the rental who proclaimed he didn't work for greenmotion. Lastly I have to say, for the record, These two men were not unpleasant. I have to say that because I know how this works, this is a serious issue with management and how business is conducted with this company. The men were pleasant enough given the circumstances. The fact they were pleasant enough was the only thing keeping me from thinking my wife was being kidnapped or we were being set up to be mugged or something like that.