Sixt Autonoleggio e furgoni Firenze stazione centrale

3.6/5 β˜… based on 8 reviews

Contact Sixt Autonoleggio e furgoni Firenze stazione centrale


Piazza della Stazione, 50123 Firenze FI, Italy
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6108 Rio Rancho on Google

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If ever an Italian car rental deserves an A for effort, it is Sixt! Located in the middle of a confusing traffic pattern with anonymous zones and secret cameras waiting to hit you with multas (fines), this company did whatever was humanly possible to minimize the stress and provide useful assistance and information. CAN IT BE that they actually WANTED to make it a pleasant eperience? Because I am here to tell you that my experience has usually been that Italian rental agencies don't know or care about construction, fines, one ways (that Italians often are coming at you backing down), or your lack of familiarity with Italian protocols; they overcharge you up front and overbill you at the end; they require an hour PLUS WAIT TIME to give you your car; and god help you if you lose a side mirror on the walls along a very narrow street! (Always carry duct tape!) I cannot say my most recent experience was stress-free, but I can say that the agents at Sixt did all that anyone could in order to help me get out of town without an accident or a heart attack! Jean-Luc, thank you!
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Paulynne Bellen on Google

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I highly recommend this company! They are good in communication and providing excellent support and service. I LEFT MY KEYS IN MY RENTAL and Diana went above and beyond and delivered my keys to the shipper immediately. Diana was highly responsive and assisted me to get my keys back to me in Naples. They speak English to help non-Italian speakers like me and they provide excellent instructions with photos mind you on how to get out and back of the train station. Driving to a new place is stressful enough and this little details reduces stress. Diana even walked me down to lead me to the parrachegio(parking). THEY ARE GREAT and the service and support for this kind of issues ( leaving personal belongings, car issues etc) is what separates a good company from the regular competition. Diana and Chiara are fantastic.
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Kazim Sevimli on Google

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Great team in Sixt Florence. Gianluca is a key person who made our holiday enjoyable and easy with all the information he gave. It was one of the best and smooth car rental experience we have ever had. Thanks a lot. Greetings from Turkey and the Netherlands.
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Carson Morris on Google

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Had a good experience renting our car with Sixt in the SMN Florence train station. It was somewhat hard to find (it’s by the ticket offices), but they had clear instructions to help once you got there. It was convenient to be able to rent a car from the train station. Gianluca was really helpful and answered all of our questions. Would use Sixt again!
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ZoltΓ‘n Nagy on Google

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Our experience was great with Sixt at this location. We arrived to get our car but there was an hour delay to get the specific one that we rented, we got offered an upgrade to an electric car which didn't really suited our needs so we waited. Because of the wait we got offered another upgrade to a cabrio and it was a really nice car to travel along Tuscany. Diana was super nice and helpful, explained us all necessary things such as protection packages and directions and tips with parking and the ztl of the area. The pickup and dropoff went smoothly. I really liked the out of business hours drop off option. We just went there around midnight on our last day and parked the car in a nearby garage and we saved one night worth of parking fees. (Approximately 20-30 € in that area) Overall I would totally recommend this sixt rent a car location. A word of advice if you rent a car in this area is to get the protection because the driving conditions are not ideal. 5 minutes after we rolled out we got cut off and yelled at several times. Fortunately we managed to avoid collusions but it's a matter of reflexes.
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Tomas Sutkaitis on Google

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Avoid like hell or it will cost you time and nerves afterwards! Charged my bank card twice without prior notice accusing of traffic violations even not a single traffic violation has been made and no police tickets or fines have been issued. And this was done two months after we returned the car! Claimed these charges through my bank and it was returned. They keep sending fake traffic violation sheets made by them without any signatures or responsible person. It took a long time and nerves to prove by the pictures we had taken during journey that at their suggested traffic violation time such a violation would not be possible.
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Ericka Carroll on Google

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We had lovely service, they were very helpful with directions to avoid the ZTL. No issues with the car at all- it was perfect. Pick up and drop off both went smoothly. Would rent from this Sixt location again.
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LordOnyx (LordOnyx) on Google

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Useless employees on site (unable to give precise or clear information before booking and had the audacity to redirect us to the website), error on the car at the end (automatic in place of manual... we had to pay a supplementary driver because of this), delay at the retrieval (they said that I was for washing but the was not even clean) and poor information for the return that lead us to hours of tribulation. We still had a car that worked at the end of the day but the experience was very very unpleasant.

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