Autonoleggio Rent4U - Stazione Termini
3.1/5
★
based on 8 reviews
Contact Autonoleggio Rent4U - Stazione Termini
| Address : | Stazione FS Roma Termini, Via Giovanni Giolitti, 34, 00185 Roma RM, Italy |
| Phone : | 📞 +988 |
| Website : | http://www.r4u.it/ |
| Categories : | |
| City : | Roma |
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Francesco D'Agostino on Google
★ ★ ★ ★ ★ Noleggio veloce ed efficiente, per me un ottimo rapporto qualità/prezzo!
 Fast and efficient rental, for me an excellent quality / price ratio!
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Eligio Prete on Google
★ ★ ★ ★ ★ Assolutamente perfetto, cercavo un auto per svolgere delle mansioni aziendali, mi è arrivata una polo bianca in condizioni ottimali proprio come avevo richiesto. Consumi irrisori e tanta comodità. Consiglio assolutamente
Absolutely perfect, I was looking for a car to carry out corporate duties, I got a white polo shirt in top condition just as I requested. Low consumption and a lot of comfort. I absolutely recommend
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esther quiroga on Google
★ ★ ★ ★ ★ Tuvimos una muy mala experiencia al alquilar coche con esta compañía. La señora que nos atendió tardó una hora en realizar las gestiones y fue antipática, poco veraz y muy confusa dando la información . Éramos cinco personas viajando y cogiamos el coche para un día. En su página te dan a elegir entre dos coches de una misma categoría o grupo (seat y hyundai), por lo que elegimos el que nos parecía algo más grande y con cinco puertas y después nos dan el otro aduciendo que están en su derecho porque son del mismo grupo y que habiamos elegido un tres puertas, cosa incierta puesto que en el voucher ponia que habiamos elegido el hyundai de 5 puertas. Todo esto nos lo dice a voces y de muy malas maneras. También nos dijo, una vez hecho el seguro, que no podiamos hacer seguro de lunas y ruedas, lo que considerando el estado de las carreteras en Roma es arriesgado no hacer. Cuando nos dan el coche, estaba lleno de golpes y arañazos, por lo que estuvimos un buen rato asegurándonos de registrarlos para que no hubiese problemas despues. Uno de los tapacubos estaba enganchado con un alambre y habia que irlo apretando cada cierto tiempo. El coche es cinco plazas, pero solo tiene 4 cinturones se seguridad (según ellos no pasa nada porque no es obligatorio el uso de cinturones detrás, pero si te preocupa la seguridad sí que es importante). En fin, un desastre tanto la atención y la información que te dan, como el estado de los coches. No recomiendo alquilar con esta agencia
We had a very bad experience renting a car with this company. The lady who attended us took an hour to carry out the procedures and was unfriendly, not very truthful and very confusing giving the information. We were five people traveling and we took the car for one day. On their page they give you a choice between two cars of the same category or group (seat and hyundai), so we choose the one that seemed somewhat bigger and with five doors and then they give us the other one, arguing that they are in their right because They are from the same group and that we had chosen a three-door, which is uncertain since the voucher stated that we had chosen the 5-door hyundai. All this he tells us loudly and in very bad ways. He also told us, once the insurance was made, that we could not insure the windows and wheels, which considering the state of the roads in Rome is risky not to do. When they gave us the car, it was full of bumps and scratches, so we spent a long time making sure to search them so there would be no problems later. One of the hubcaps was hooked with a wire and had to be tightened from time to time. The car is five seats, but it only has 4 seat belts (according to them nothing happens because it is not mandatory to use seat belts behind, but if you are concerned about safety it is important). In short, a disaster both the attention and the information they give you, as the state of the cars. I do not recommend renting with this agency
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Alex Alonso on Google
★ ★ ★ ★ ★ NO ALQUILEIS AQUI!! Alquilamos para un dia pagando seguro a todo riesgo, que doblaba el precio, no le hicimos ni un arañazo y despues de 4 meses nos cobran 50€ sin ninguna explicacion. Sin contar que el coche ni lo habian limpiado por dentro y las 4 ruedas estaban bajas de presion. Unos estafadores.
DON'T RENT HERE!! We rented for a day paying all inclusive insurance, it cost double because that. We dindn't damage the vehicle and 4 months later they charge 50€ without any explanation. A part, they gave us the car dirty and no pressure tires. Scammers
DO NOT ALQUILEIS HERE !! We rented for one day paying insurance at all risk, which doubled the price, we did not do a scratch and after 4 months they charge us € 50 without any explanation. Not to mention that the car had not been cleaned inside and the 4 wheels were low on pressure. Some scammers.
DO NOT RENT HERE !! We rented for a day paying all inclusive insurance, it cost double because that. We dindn't damage the vehicle and 4 months later they charge 50 € without any explanation. A part, they gave us the car dirty and no pressure tires. Scammers
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Michal Turlik on Google
★ ★ ★ ★ ★ La Rent4u mi ha salvato la mia vacanza/ritorno a Roma.
E' stata l'unica azienda di car sharing a voler accettare la mia carta prepagata Revolut.
L'auto da ma affittata era praticamente nuova, una smart quattro posti con consumi davvero irrisori.
Ringrazio il personale di stazione Termini.
L'unica nota negativa nel caso si usa una carta prepagata e' il dover pagare non pochi soldi di caparra i quali vengono sbloccati con un po' di fatica.
Caldamente consigliato.
Rent4u saved my vacation / return to Rome.
It was the only car sharing company that wanted to accept my Revolut prepaid card.
The car from but rented was practically new, a smart four-seater with truly insignificant consumption.
I thank the staff of Termini station.
The only negative note in the case of using a prepaid card is having to pay a lot of money for a deposit which is released with a little effort.
Warmly recommended.
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Witness Nzungane on Google
★ ★ ★ ★ ★ The staff was very quick to help
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Florina Alexandra Chirique on Google
★ ★ ★ ★ ★ I rented a car from 26th October to 28th October and when I handed over the car, they told me that I scratched the car, after a short contradiction they looked in the car’s papers and saw that the car was already scratched by another client, before we rented it. When I made the reservation they told me that I will receive my deposit when I will bring the car back to them, when I handed over the car, they told that I will receive the money on my card in 5-6 working days. That working days passed over now, I had tried calling them but the operator with whom i talked told me that I need to sent an email. I sent a email, and they responded that I have to send the email to another account, an so on.
Later Edit... the time passed by and i never get my deposit back! Funny story:))
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Kelly Medford on Google
★ ★ ★ ★ ★ The woman who helped me at the desk in Rome's Termini station was very nice and helpful. She told me that if I returned my car before the prearranged date that I would be reimbursed for the unused time.
This apparently is NOT true and I was charged the full amount, but only used the car for half of the time.
Compared to other companies Rent4U is expensive, and the insurance policy options are confusing. The woman working at the desk advised me against a full coverage policy saying it is just too expensive and to just "be optimistic" that nothing would happen.
To return the car to the garage there is no one working for the company on site, so you have to send a text message via WhatsApp with photos. Which I did and no one ever responded or got my text. They had no idea I had even returned the car even though I had followed the instructions as they were indicated to me
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Totally unprofessional company that I will never use them again, especially since there are way better options and service out there.
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