Car Hire Maggiore Rome Termini Station
2.5/5
★
based on 8 reviews
Contact Car Hire Maggiore Rome Termini Station
| Address : | FS Stazione Termini, Via Giovanni Giolitti, 26-32, 00185 Roma RM, Italy |
| Phone : | 📞 +9889 |
| Website : | https://www.maggiore.it/agenzie/noleggio-auto-roma-stazione-termini/ |
| Categories : | |
| City : | Roma |
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Elliot Borrill on Google
★ ★ ★ ★ ★ First of all they ripped me off, They overcharged me for the rental saying it was a deposit that I would get back once the car was returned, I didn't get anywhere as much as I should of done which carflexi are new dealing with. Apart from that the queues where ridiculous near 40 mins I was waiting to return the car and then they tried to charge me for being late but they removed that after I explained that I had been there that long. The staff were reasonably friendly considering the stress they are under for being under staffed.
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Matan D on Google
★ ★ ★ ★ ★ I had to write a review due to the low rating I saw. I hired a car from Maggiore, took it from the termini station. Previous reviews made me nervous, but actually Maggiore was a very nice rent company who worth the price.
I had to wait 30 minutes for the office computer to work, but since it started working it was fast and easy.
I got the car I ordered and no extra charges were made.
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Andrew Cocallis on Google
★ ★ ★ ★ ★ This was the worst experience I've ever had when renting a car. After booking online several days earlier I arrived at the Termini office to be told 'no' , that I couldn't rent the car. I suspect they over booked, but they gave me spurious reason why they couldn't provide the car and blamed me. In the end I was able to cancel the booking, and get a full refund, as the booking was made through RentalCars, who agreed that Maggiore were in the wrong. I then went to another desk and was able to rent a car without problem. However it took several hours to sort things out and I lost a day of the holiday due to Maggiore. Throughout my experience with Maggiore they showed a total lack of any care for their customers. I would strongly recommend not using them.
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Tal Geva on Google
★ ★ ★ ★ ★ 5 stars experience. Middle of the day, we did not wait, the car was new, ready and sparkling clean.
The pickup itself is 200 meters down the street in a comfortable garage
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Barbara Cebula on Google
★ ★ ★ ★ ★ They treat people in very unfair way. When we picked up the car the tank was not full (much below half of it). I asked to guy to fill it up and he said it's ok, that he will call the office and let them know. When we returned the car, the fuel was at the level it was and even more. Still I was charged for filling in the tank. I am still trying to sort it out but just make sure that when you pick up a car you get full tank and return full tank!
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Yuval Yosefi on Google
★ ★ ★ ★ ★ I was very concerned reading the reviews here but we had a very positive experience.
we were there on time to pick up and return the car, and we had zero problems.
I was waiting for my last invoice to write this review but it was super easy to pick up and return the car, we got a brand new Mini Countryman and were very pleased with everything.
Two points that should be considered:
1. No one ever picks up the phone there
2. For taking the car it takes a bit as there is one clerk so we got there first but we did see a line forming behind us even though we had no special reason for a delay…
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Michele Di Lisa on Google
★ ★ ★ ★ ★ It took us 2 hours of queueing for an already made online booking.
Avoid Termini station Avis-Maggiore as there is not enough personnel at the counter.
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Clarent Loubiere on Google
★ ★ ★ ★ ★ We were looking for a car on very short notice after another company let us down at the last minute.
After a phone call to Maggiore Termini, we turned up at their office and were all sorted within 30mn.
The person at the desk was very kind and helpful.
We got a car in good condition, decent price.
The deposit was refunded without any problem.
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