Locauto
4.2/5
★
based on 8 reviews
Contact Locauto
| Address : | Palermo Airport, Aeroporto, 90045 Cinisi PA, Italy |
| Phone : | 📞 +997 |
| Postal code : | 90045 |
| Website : | https://www.locautorent.com/it/noleggio-auto/uffici/sicilia/palermo/aeroporto/%3Futm_medium%3Dorganic%26utm_source%3DGMB |
| Categories : | |
| City : | Cinisi |
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Vlad Alexandru Ioan on Google
★ ★ ★ ★ ★ I was a bit hesitant before booking a car with Locauto but after reading some other reviews, we decided to try them on - and they did NOT disappoint! These guys gave a us a brand new (1800 km) Fiat Panda, they we're very polite and prompt and the 500 EUR deposit was refunded on time. The car was inspected before the pick up and then again after the drop off - no pictures required, no filming. Everything was just as expected and I do recommend them to anyone looking for a car on a Sicilian vacation.
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Tünde Rein on Google
★ ★ ★ ★ ★ The staff was kind and helpful. The car was very good: almost brand-new (3 months old) and reliable. It wasn't perfectly clean inside, but you can bring it back with similar condition. When returning, the staff was very happy and satisfied that we took care of the car.:-) The payment procedure went smoothly, too. Recommended!
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Kyle Nupson on Google
★ ★ ★ ★ ★ Great experience renting from Locauto. Quick and easy checkout. Not pushy about selling insurance. Gave us a newer fiat panda that was great for the small streets of Palermo. This company services several companies including enterprise and Alamo. Small damage deposit returned to my card the day I dropped off the car. Overall, one of the best experiences we have had renting in a car in Europe.
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Elvira Vaiana on Google
★ ★ ★ ★ ★ Do not rent from this company. A little scratch on the wheel maybe less than 2 cm. 85euros. Of course wheels not covered with the full insurance you buy. This outfit will always try to find something they can bill you.
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Carlo Carollo on Google
★ ★ ★ ★ ★ Excellent service and friendly personnel. I have rented through check24 with external insurance. I was unsecured by previous awful experience of low cost aiming at charging you non-existent or pre-existing damages.
Alamo/Locauto stood to their word that damages below 5cm wouldn't even be looked at (I have to say I had NO additional damages whatsoever... But this was the case in my previous experience at another local rental in Palermo previously).
Thanks for the excellent experience
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Kuba Gosciniak on Google
★ ★ ★ ★ ★ Before You rent a car - check their damage penalty table.
For small scratches they charged me 420 euros.
(probably someone rubbed the car on the parking)
BEWARE!!! Better check car many times before rent and buy insurance, but the best way is to CHOOSE OTHER COMPANY.
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Salvo Oriti on Google
★ ★ ★ ★ ★ The service we received from Locauto at Palermo Airport was amazing. The staff were so professional, helpful and efficient, we would like to thank Giuseppe especially for his help and kindness. Such a pleasure to deal with this company and would highly recommend them if you are renting a car in Sicily.
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Yvette Fernandez on Google
★ ★ ★ ★ ★ Worse rental car company I know. Please save yourself the headache and rent elsewhere. The staff is rude and extremely unprofessional. They can’t carry a conversation without yelling and getting angry. I rented a car 2 weeks ago with a 1700,00€ damage fee. When the car was returned it had a scratch on the rim. They are trying to charge my credit on file 155,00€ (85,00€ for the damage, 70,00€ for handling the dispute). Never heard of such a thing when a small damage insurance is in place. Will never rent with this company again and suggest you not to either! To call then crooks, thieves is not enough! TERRIBLE COMPANY!
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