LEASYS Mobility Store

The desk is located in the car autonoleggio building, on the right of the terminals. There was no queue, even when all the other desks had huge lines (especially the popular ones in the terminal buildings). We were met by very friendly staff who generously offered a free upgrade to a better class. Very efficient service, hassle free and smooth pickup (they also accepted debit!). The car itself was relatively new with just over 10k KMs; however my only complaint here is that it was given to us relatively dirty and uncleaned from the previous tenants.

We dropped of our car here coming from Palermo, super fast and no bureaucracy (just park the car, drop the keys and sign a paper) the whole process took 10 minutes. They charged the " delivery in other city fee" of 70eur, but returned our 300 deposit within a month.

We had very bad experience with LEASYS car rental in September 2020, it took them weeks to return back the deposit of 800 EUR after our holidays. And now, March 2021, we have noticed LEASYS withdrawned 20 EUR from our account without any reason! They missused our card information and that is against the law. Even in Italy. You can be ashamed of yourselves, what dirty practices you are having LEASYS!

The cancellation is not possible on the place. They do not help with cancelling online. They require you to call a service (in Manchester?) that should work 24/7 bit does not. Absolute avoid this rental!

everything was fine. fast, friendly, professional, very good car for the money. Due to occasional bad ratings, I suggest to take photos of the car (to document (absence of ) damage upon receipt and return

We were very satisfied with Leasys. 8 minutes after arrival we already had our Fiat 500. The representative were very nice and professional. The car was in good condition, less than half year old with less than 30tkm. The return was also smooth and fast. The only tiny con, that I had to call for the deposit refund, so it was released only 3 weeks following the car return, but after our call it was released immediately in 100%. I absolutely and fully recommend LEASYS.

My now go-to rental company when I go to Sicily, Have used them 3 times in the last 6 months. Good rates, no hard sell on the insurance and simple and honest return process. Always a nice selection of cars available and staff friendly.

Terrible car rental company. We had a flat tire, which can happen of course with roads like these. I guess they thought buying a spare tire was too much when they got the car. But what the company did next was unbelievable. We called the roadside assistance 23 times and Leasys 11 times and waited for 4 hours before we got any help. When you chose the English option on the phone, you would get an Italian that would say he or she didn’t speak English and they would hang up the phone. In the meantime, we had two near misses with trucks almost ramming our car which was on the side of the highway. The best thing about their assistance, when I called again just after noon, I got an automated message saying they had lunch break until 3 pm?! After finally speaking to someone On the phone, the rental company employee Giovanni said:”it’s not our problem, we can’t help you, good luck”. Long story short, after 6 hours a towtruck picked up the car and dumped it 500 meters further, just off the highway. In the end, I had to pay for the repair of the tire myself AND had to bribe the mechanic, otherwise I would have had to sleep in the car until the next day. All in all, the absolute worst car rental company I have ever experienced in 30 years of traveling the world.