Avis Autonoleggio - Torino Caselle Aeroporto

3.3/5 based on 8 reviews

Contact Avis Autonoleggio - Torino Caselle Aeroporto


Strada Aeroporto, 12, 10072 Aeroporto TO, Italy
张Enzo爱开车 on Google

I booked on internet a fiat 124, but they told me that they only have 500c......
S
Simona on Google

Awful waiting time, only 3 desks opened out of 7 with at least 26 people in queue.
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Siavash Rahbari on Google

Even as a preferred customer it took 45 minutes to get out of there with a car seat that was ordered before.
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Joe Woodburn on Google

Mixed - pickup was fine, but return was not smooth/easy and the member of staff was extremely rude. However, good price, good vehicle.
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Andrea G. on Google

After identifying the vehicle I liked online, I decided I would call to double-check whether Avis Italy accepts Visa Debit payments. However, that was clearly too much of a question for Patrizia, who decided it was OK for her to treat me such complacency. I can see how I may have just caught her on a bad day, but the thing she ignored was that for me to finally get to talk to someone over the phone, I had to spend some 10 min. listening to all sorts of irrelevant recorded messages, and was already quite fed up before I even faced her attitude. Europcar says "thank you!"
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T F on Google

The station Clerc at Avis added different positions to the total, that were explicitly excluded when asking. He charged for an extra driver, although this is included into my frequent driver Status, and added a road side assistance, I also did not ask for. When claining this back, avis was not very forthcoming, I have seen better than this from other rental companys. In the end I payed 20% more than what I booked, due to mis-management from Avis The Car was clean and quite new, no concerns here
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Bogdan Stefan Popescu on Google

Always check the car at pick-up, for scratches and fuel level, to see if they match with the contract, and report the differences. Other than this, the experience is Ok. As a side note, the gas station at the airport is very difficult to use for tourists, so consider alternatives on your way back, if you need to fill up the car before returning.
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Alanna Chao Zhang on Google

There was only one person working when the line is at least 3 meters long. The staff (a lady) was rude, unhelpful and inefficient. For every customer it took her at least 40 minutes to do all the paper work and she had to switch between different computers back and forth, leaving everyone wondering what’s taking so long. I travel 50 percent of my time and have Never seen an Avis counter as slow and inefficient as this one! The process and maybe the employee have to be changed if you want to catch up the service level!

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