Relais Borgo Scopeto
4.8/5
★
based on 8 reviews
Contact Relais Borgo Scopeto
| Address : | Strada Comunale 14, 18, 53010 Vagliagli SI, Italy |
| Phone : | 📞 +977 |
| Postal code : | 53019 |
| Website : | https://www.borgoscopetorelais.it/ |
| Categories : |
Hotel
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| City : | Vagliagli |
| Description : | Polished quarters on a venerable estate with a high-end restaurant, a chic spa & 2 outdoor pools. |
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Salman Al-Sudairy on Google
★ ★ ★ ★ ★ A beautiful retreat in the middle of a beautiful and quaint area. We did not use its full facilities as we used it as a base to explore the area. Thus we did not use the spa or the other facilities but it seems from our talk with other guests that they were happy with it.
I also forgot an item in my room and with “proper” paper work in place they managed to deliver the package to my next destination - Florence.
One negative which I have to share relates to finding a large sign on my car the morning after our arrival requesting that we park in the designated area. This could and should have been handled in a more cordial manner for a number of reasons. First, on arrival we parked next to another car and a number of bikes in front of the reception. The bellman helped us with the luggage and the front desk checked us in. Either one could have alerted us to park in the designated area. Second, there were no signs whatsoever stating that parking is not allowed in the area. I could go on and on on this and it is clear that it is bothering me as one expects more care and consideration in a place like this.
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Carlos Rodriguez on Google
★ ★ ★ ★ ★ Absolutely breath-taking views, top-class service with exquisite attention to detail. While a 9-10th century castle, the facilities and rooms have all modern amenities. The staff at reception, restaurant and wellness center are exceptional. Of particular note is the wellness center staff, who make your experience absolutely stress-free, gently explaining the nuances of the sauna, Turkish, whirlpool, etc. as well as for the different massage treatments offered. It is a must! The maitre'd at the restaurant was always on cue to bring us gluten-free bread and to recommend the perfect wine.
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Nathalia Ruegger on Google
★ ★ ★ ★ ★ Very quiet place to relax. The gym is very good and the place is beautiful. Very peaceful.
The staff was very friendly and did all possible to make our stay special.
The water in swimming pools are a little chilly, I prefere it a little warmer but at the same time chilly is more refreshing so I guess it is just a personal preference.
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Xiaobei Zhang on Google
★ ★ ★ ★ ★ We liked our one night stay and wish we would have stayed a bit longer. Only disappointment was the dinner appetizer dish of octopus, it was a cold dish with some buttery sauce, not so good!
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Johannes on Google
★ ★ ★ ★ ★ Wonderful location and very beautifully maintained property.
The rooms are great and the overall experience with the friendly staff was very nice as long as there were no problems.
Unfortunately there was an incident with bad hygiene in the kitchen or spoiled food which led to a food poisening after having eaten dinner at the hotel.
The next day we talked to the receptionist who wanted to talk to the GM about this. Days later during the check-out we did not get any feedback from the hotel about this incident and the staff was not informed at all.
The lack of communication internally and taking the health of customers not serious is a shame for an upscale hotel like this.
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Francisco Segarra on Google
★ ★ ★ ★ ★ just got back from Borgo Scopeto and it was above all, it was super relaxing. it is located in the heart of Tuscany and all of the vineyards and Siena and Florence. Service, Rosario the Concierge, Francesco the GM, the breakfast and dinners/chef were all 10 stars. i highly recommend staying at this hotel. it is magnificent and memorable. my wife also enjoyed the spa/massage-and she is tough to please. i forgot to mention the phenomenal wine-i will never drink California wines again!
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Calvin Yeo on Google
★ ★ ★ ★ ★ Distinctively thoughtful and extra mile service from Gianni with room arrangements, and from Emmanuelle (Sommelier) who requested the chefs who prepared a soup not in the menu for my wife who wasn’t feeling well enough to dine at the restaurant. Although room service was unexpectedly pricey, the service made the whole experience at this beautiful villa very special! Highly recommended for an extraordinary retreat.
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Benno Brausewetter on Google
★ ★ ★ ★ ★ We did not stay at the hotel. We booked our stay in a lavish room but we had to cancel our trip as my daughter's passport was expired. We cancelled prior to the 2 days by phone but the hotel demanded that we write an e-mail. They then wrote back at 12:03 saying that our e-mail came into late (3 minutes - even though I have confirmation that we wrote it 6 hours plus 15 minutes in Canadian time) and charged us $809. I want everyone to know that the hotel was horrible and never to trust them with your credit card. I am planning on going to Italy shortly and would have happily re-booked plus spent a lot of $ on extras, but now I know this place is not reputable. If anything happens they will not honor their cancellation policy!!!!! Buyer BEWARE.
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