Officine Iphone

3.6/5 based on 8 reviews

Contact Officine Iphone

Address :

Via Fabio Massimo, 32, 00192 Roma RM, Italy

Phone : 📞 +97
Website : http://www.officine-iphone.com/
Categories :
City : Roma

Via Fabio Massimo, 32, 00192 Roma RM, Italy
e
emanuela vecchiarelli on Google

Rispondo a quanto scritto dalla proprietà in risposta alla mia recensione...io sono una cliente e non un esercente...sono venuta nel vostro negozio per una emergenza chiaramente esposta al ragazzo che mi ha accolta il quale non sono non ha nemmeno preso in mano il telefono per capire di cosa si trattasse ma con molta scortesia e senza nemmeno guardarmi in viso ha detto che se avessi voluto il suo aiuto avrei dovuto pagare 130 euro e tornare martedì...ho ulteriormente spiegato che si trattava di una emergenza per motivi di lavoro e ho educatamente chiesto se poteva almeno aiutarmi a trovare un negozio vicino aperto per acquistare un nuovo telefono per metterci la sim e si è rifiutato anche di fare questa gentilezza...mi dica lei se questo atteggiamento non vale una stella...anzi ne varrebbe zero...vi invito davvero a insegnare ai vostri dipendenti l'educazione, il rispetto e la cortesia....inoltre pensate che le recensioni negative vengano da esercenti...su questo non mi esprimo proprio dimostrate chi siete veramente. Sconsiglio a tutti vivamente di andare in questo negozio.
I reply to what the property wrote in response to my review ... I am a customer and not a merchant ... I came to your shop for an emergency clearly exposed to the guy who welcomed me who is not even taken in hand the phone to understand what it was but with a lot of rudeness and without even looking at my face he said that if I wanted his help I would have to pay 130 euros and come back on Tuesday ... I further explained that it was an emergency for reasons and I politely asked if he could at least help me find a nearby shop open to buy a new phone to put the sim in and he also refused to do this kindness ... tell me if this attitude is not worth a star ... indeed it would be worth zero ... I really invite you to teach your employees education, respect and courtesy .... also you think that the negative reviews come from merchants ... I do not express myself on this or show who you really are. I strongly advise against going to this shop.
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Niccolò Mennella on Google

Ho portato a riparare un iphone 7 per lo schermo, in mezz’ora avevano già finito, molto veloci
I took an iphone 7 for the screen to be repaired, in half an hour they had already finished, very fast
A
Andrea Rombolà on Google

Purtroppo non posso fare altro che unirmi alle molte recensioni negative scritte da altri utenti. Portato il telefono della mia fidanzata per cambio display, ci viene comunicato che la riparazione sarebbe avvenuta entro 3 giorni lavorativi. Contattato il negozio per il ritiro, il dipendente ci comunica di un ritardo di ulteriori due giorni lavorativi causato dai fornitori, la mia fidanzata decide quindi riprendere il telefono per portarlo da un altro esercente . Dopo aver personalmente contattato il negozio per comunicare la decisione presa, il dipendente mi comunica che i 30 euro lasciati in acconto sarebbero stati trattenuti in quanto il pezzo (in ritardo) era già stato ordinato. Dopo mia educata protesta il dipendente mi dice di scrivere una mail al proprietario; dopo aver scritto mail, il proprietario mi risponde che i 30 euro sono trattenuti per una presunta diagnosi effettuata sul telefono...capisco la crisi causata dal covid, ma trattenersi 30 euro per problemi non causati dal consumatore è veramente triste oltre che un'azione poco limpida...posso solo consigliare di non andare da queste persone...
Unfortunately I can not help but join the many negative reviews written by other users. Brought my girlfriend's phone for a display change, we are informed that the repair would take place within 3 working days. After contacting the shop for collection, the employee informs us of a delay of another two working days caused by the suppliers, my girlfriend then decides to take the phone back to take it to another shopkeeper. After personally contacting the shop to communicate the decision made, the employee informs me that the 30 euros left on account would be withheld as the (overdue) piece had already been ordered. After my polite protest the employee tells me to write an email to the owner; after writing an email, the owner replies that the 30 euros are withheld for an alleged diagnosis made on the phone ... I understand the crisis caused by the covid, but to withhold 30 euros for problems not caused by the consumer is really sad as well as an action not very clear ... I can only advise not to go to these people ...
L
Loredana Consoli on Google

Good!
f
fam vaneijck on Google

Quick and effective - not cheap Went to have my cracked iPhone 6s screen repaired. Within an hour the screen was fixed and I was on my way €180 is quite pricey I think though
賴奕儒 on Google

During my trip to Roma, I drop my iPhone into the toilet so it couldn't work for a while even though I dried it with hair dryer. I found this shop by accident, the brilliant and kind staff helped me fix my phone efficiently. I can't be more grateful, really.
K
Karole Rispoli on Google

They did a great job, and did it fast. They replaced the glass on our iPad, and gave us a 90 day guarantee. I would recommend them to to anyone who is in need of an Apple repair.
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Sarah afro on Google

This place and their customer service was 100% for me. I needed to charge my phone and they allowed me and I went off to a cafe recommended by one person working there which was exactly what i needed while i was waiting for my phone to charge. If anyone is in Rome and need assistance with their phones this is the place it's near ottivano train station and the not far from the Vatican. Top place and thank u for helping me.

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