Alamo

Name: Alamo
Address: Via Sicilia, 36, 00187 Roma RM, Italy, Roma, Italia

2.7/5 ★ based on 8 reviews

Contact Alamo

Address :	Via Sicilia, 36, 00187 Roma RM, Italy
Phone :	📞 +979
Website :	https://www.alamo.com/
Categories :	Car rental agency ,
City :	Roma

Best Car rental agency in Italia

A	Anderson Cunha Machado on Google ★ ★ ★ ★ ★ Péssimo, não negocie com esta empresa! Já havia feito a reserva com pela rentacalcars, pagando US$. 184,99 por três dias, incluindo seguro. Para minha surpresa, a Alamo fez mais um seguro de valor abusivo , aproveitando nossa desinformação ( turistas). Fizeram dois bloqueios em meu cartão de crédito de €1500 e o seguro + segundo motorista por € 183 . Bad, do not negotiate with this company! I had already booked with rentacalcars, paying US $. 184.99 for three days, including insurance. To my surprise, Alamo made another insurance of abusive value, taking advantage of our misinformation (tourists). They made two blocks on my € 1500 credit card and the second driver insurance for € 183.
N	NOELIA M. on Google ★ ★ ★ ★ ★ Condiciones de seguro abusivas que incrementan considerablemente el precio final y que no habían sido informadas en la reserva previa. La empleada que nos atendió nos dió precios que iba escribiendo de memoria en un papel.Tuvimos que cancelar la reserva y alquilar con otra compañía, que nos ofreció un precio bastante más razonable. Abusive insurance conditions that considerably increase the final price and that had not been reported in the previous reservation. The employee who attended us gave us prices that he was writing from memory on a paper. We had to cancel the reservation and rent with another company, which offered us a much more reasonable price.
L	Lu Vrânceanu on Google ★ ★ ★ ★ ★ Consigliato assolutamente!!! Machine sempre pulite, servizio impeccabile, personale preparato e molto gentile ? Absolutely recommended !!! Machines always clean, impeccable service, trained and very kind staff ?
A	Aby Fontana on Google ★ ★ ★ ★ ★ Horrible. Cuando fui a retirar el auto en el aeropuerto, la experiencia y atención fue muy buena. Una vez llegado el momento de devolverlo en Roma, nos enviaron una dirección para dejarlo en el mail. Cuando llegamos, allí había una oficina y, nos dijeron, que era a unas cuadras el parking. Estuvimos más de una hora dando vueltas en Roma, porque nadie sabía bien donde había que estacionar el auto para devolverlo. Volvimos a la oficina más de dos veces solicitando si podian brindarnos otro tipo de ayuda porque estabamos realmente perdidos y perdiendo tiempo. Nos maltrataron y nunca estuvieron dispuestos a ayudarnos o ser un poco más empaticos, teniendo en cuenta que no hablamos el mismo idioma, estamos lejos de casa, no es nuestro país, es normal no conocer calles, pero ellos no fueron amables para nada. Claramente es un servicio que va a ser contratado por muchos turistas, las personas de las oficinas deberían cambiar su actitud y ser más humanos. La situación fue angustiante realmente. Por otro lado, el auto estaba impecable, funcionó todo a la perfección, muy lindo. Pero el personal deja muchísimo que desear. Ojala puedan mejorarlo, pero no volveria a contratarlos jamás Awful. When I went to pick up the car at the airport, the experience and attention was very good. Once the time had come to return it in Rome, they sent us an address to leave it in the mail. When we arrived, there was an office there and, they told us, that the parking lot was a few blocks away. We spent more than an hour driving around Rome, because no one knew where to park the car to return it. We went back to the office more than twice asking if they could provide us with any other kind of help because we were really lost and wasting time. They mistreated us and were never willing to help us or be a little more empathetic, considering that we do not speak the same language, we are far from home, it is not our country, it is normal not to know the streets, but they were not kind at all. It is clearly a service that is going to be contracted by many tourists, the people in the offices should change their attitude and be more humane. The situation was really distressing. On the other hand, the car was impeccable, everything worked perfectly, very nice. But the staff leaves a lot to be desired. I hope they can improve it, but I would never hire them again
W	Wasantha Perera on Google ★ ★ ★ ★ ★ Good
R	Robert Mancini on Google ★ ★ ★ ★ ★ Beware! Alamo bookings (as well as Enterprise and National) are handled by local company Locauto at Fiumicino. Locauto charged me for some tiny marks on bumper that were nothing to do with me. The car had been parked in the middle of nowhere throughout the rental period with no other cars anywhere near to scratch the bumper. The Locauto operation seems to be a scam. They seemed to think it was OK to charge me for the scratches as I had insurance. The implication was that I shouldn’t worry about it. Guess that’s how they do business. Avoid!
a	alexbruk on Google ★ ★ ★ ★ ★ PLEASE DONT USE THIS COMPANY. NO RESPECT TO THE CUSTOMERS. THEY MADE ME PAY 180 EUROS EXTRA FOR JUST SOME LITTLE BLACK POINTS ON THE CAR. MOREOVER THE OFFICERS ARE REALLY IMPOLITE AND NOT HELPFUL. PLEASE GO AWAY FROM THEM!!!
Μ	Μαρια Γερασκλη on Google ★ ★ ★ ★ ★ The worst experience! They charge you again after a couple of months without reason. They keep having access on your bank and when you call them they close the phone leaving you talking with your self