LUISAVIAROMA

4.4/5 β˜… based on 8 reviews

Contact LUISAVIAROMA

Address :

Via Roma, 19/21/r, 50123 Firenze FI, Italy

Phone : πŸ“ž +99
Website : https://www.luisaviaroma.com/
Categories :
City : Firenze
Description : Glitzy brick-&-mortar boutique for an online retailer of luxury apparel for men & women.

Via Roma, 19/21/r, 50123 Firenze FI, Italy
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Cristiano Esclapon on Google

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Top selection of brands and great restaurant at the first floor
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Alvise Fontana Z on Google

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Best style and fashion store in Florence. Amazing brands selection man woman and streatwear.
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Kinga LeΕ›niak on Google

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This place is MUST If you are an awesome-place lover! We were two days in Florence but it was the first time of really Good coffee! The waitress were so nice and so naturall and cheesecakes were amazing. I realllllly recommend this place. Kisses for people Who work there! U do good.✌?
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Shine A on Google

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Great physical store to complement their online business. they also have a lovely cafe and terrace upstairs. Martina was super helpful and their buying collection is different from what's available in the mono brands
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Jasmin Ruusola on Google

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The food and cocktails were incredible! Minus from the fact that the table where we sat was very impractical and uncomfortable and the entrance to the restaurant is through a high fashion clothing store. There is literally no signs on the street and we had to ask help from the staff of the store. The place is also super busy so you might want to reserve a table before. Everything we ate and drank was delicious like I said before.
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LeoVomend on Google

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the food is good and most of the options have a decent price, some on the other hand are on the more expensive side, which seeing the location and decoration you'd assume is okay but at the same time you are on the inside of a retail shop, so it isn't prime real estate either. the quality and quantity of the food served varies per visit, maybe a bit too much sometimes, and the seating arrangement isn't perfect, you can either get a good table on the inside or a slightly uncomfortable couch and coffee table on the outside, great for coffee but terrible for a full meal. the coffee is great, good blend well prepared on a great machine but i have never tried a cup of espresso worth 2.50 euros, and this didn't change at floret. the menu options also change without notice, for example my first time having the fluffy pancakes there was one option available, but the second time there was two or three including a matcha one, that felt and tasted like it was more for instagram than for flavor. also a couple menu items i believe shouldn't be included like the poke bowl, it comes with all the ingredients separate, and no sauce or marinade of any kind, its more of a chirashi without rice, and they only have it in a smoked salmon option, no tuna. overall a good experience, very modern and needed for florence where there is a lack of foodie culture but still needs work, and better prices.
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Kurkuma Sal on Google

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Terrible customer service from the moment I stepped in to the store. The entire visit was very uncomfortable. At the beginning sales assistants look at me from top to bottom like I can’t afford anything because I had simple clothes. So people who do not wear branded clothes are crossed out in advance. The shop assistants are very rude and make inappropriate comments to customers or walk and push customers without saying β€œsorry”. Regards, "polite" blonde saleswoman. Never gonna buy there
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Roxanne Mi on Google

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I would give zero star if there is the option. I love LUISAVIAROMA web so this time when I’m in Florence I think it’s deserve a visit to the boutique. There is nothing to say about the boutique, absolutely gorgeous, and with some cool items. BUT all the SAs are completely unprofessional and even rude. Chatting with each other, not even greeting with the customers. I noticed that happened several times that when we walked inside the room they run to another side or went away. Eh????? I don’t know what the owner or managers think about that, well the boutique is not cost little to be operating, but paying these people to do nothing? Plus hurting the brand. That isn’t very wise choice. TO BE FAIR. We went twice in two day, so it isn’t just a exception bad case.

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