Apartments Casa Navona

3.6/5 based on 8 reviews

Contact Apartments Casa Navona

Address :

Piazza di Tor Sanguigna, 11, 00186 Roma RM, Italy

Phone : 📞 +9778
Website : http://www.casanavona.eu/italiano/
Categories :
City : Roma
Description : Low-key hotel in the historic center offering relaxed apartments with free Wi-Fi & city views.

Piazza di Tor Sanguigna, 11, 00186 Roma RM, Italy
C
Chiara Battistessa Janton on Google

POR FAVOR, LEER!!! PLEASE, READ!! Lugar bien ubicado, en pleno centro repleto de turistas por doquier. Sin embargo, en Enero 2018 fuimos robados nosotros y los del piso de arriba durante la tarde mientras estábamos recorriendo la tan linda ciudad. Llegamos al departamento y estaba la puerta abierta, todo revuelto adentro y plata y objetos de valor no estaban por ningún lado. Eso sí, no había nada roto y fueron directamente a las valijas sin tocar objetos que habian dejado los huespedes anteriores (por ejemplo bolsas). Llamamos de inmediato al administrador Francesco y nos dijo que esperemos una hora a que llegue y ahí llamar a la policia. UNA HORA!!! Con lo mal que nos sentiamos al haberse violado nuestra intimidad. Teniamos una camara de seguridad apuntando a nuestra puerta la cual nos dijo que iba a ser revisada por el dueño (que nunca supimos quien era). Cabe destacar que luego nos dijeron que las camaras estaban instaladas pero NO grababan!!! Despues de ese espantoso día nos fuimos a otro hotel y que nos comentaban que era MUY raro que roben dentro de estos lugares. Ni el administrador ni el dueño se disculparon por “vendernos” una seguridad inexistente, ni tampoco tuvieron el pequeño detalle de devolvernos la plata de los días restantes que no nos alojamos en Casa Navona. Es el día de hoy que no nos mandaron el recibo del pago y tampoco nos avisan si el seguro nos va a cubrir algo. Tampoco nos dan los datos de nadie. Ni del dueño, ni del administrador, ni de la sociedad. Lo único que sabemos con certeza es que nos robaron en Casa Navona y luego NADIE se hizo responsable. Pésimo trato, NOS ARRUINARON LAS VACACIONES. Cosas como esta te dejan un mal sabor siempre que vuelvas a ese lugar y es una pena que pase en tan linda ciudad donde todos sabemos que hay carteristas pero de ahi a robar en un hotel??? Muy raro.
PLEASE READ!!! PLEASE, READ !! Place well located, in the center full of tourists everywhere. However, in January 2018 we were robbed and those from upstairs during the afternoon while we were touring the beautiful city. We arrived at the apartment and the door was open, all stirred in and silver and valuables were nowhere to be found. Of course, there was nothing broken and went directly to the suitcases without touching objects that had left the previous guests (for example bags). We immediately called the administrator Francesco and he told us to wait an hour for him to arrive and call the police there. ONE HOUR!!! With how bad we felt having violated our privacy. We had a security camera pointing to our door which told us it was going to be checked by the owner (we never knew who it was). It should be noted that we were later told that the cameras were installed but they were NOT recording !!! After that dreadful day we went to another hotel and they told us that it was VERY rare to steal inside these places. Neither the administrator nor the owner apologized for "selling" a non-existent security, nor did they have the small detail of returning the money from the remaining days that we did not stay at Casa Navona. It is today that they did not send us the payment receipt and they do not let us know if the insurance is going to cover something. They also do not give us anyone's data. Neither the owner, nor the administrator, nor society. The only thing we know with certainty is that they stole us from Casa Navona and then NO ONE was responsible. Bad deal, WE WERE RUINED HOLIDAYS. Things like this leave you a bad taste whenever you go back to that place and it's a shame that it happens in such a nice city where we all know that there are pickpockets but from there to steal in a hotel ??? Very rare.
C
Clarie Grey on Google

La verdad que el lugar esta bien ubicado pero entraron a los departamentos con la llave del lugar gente extraña y les llevaron pertenencias y dinero de los huéspedes , dejándoles una muy mala experiencia, tanto el propietario como el ayudante fueron bastantes indiferentes a la situación , con el agravante de no entregar el ticket fiscal lo que incurre en estar fuera de la ley, solicitándoselo en el check out y no lo tenían, diciéndoles que a la tarde lo enviaban lo que nunca llegó . Considerado esto en una falta grave legal de servicio de actitud y de seriedad. No lo recomiendo por todas la fallas que mencione
The truth is that the place is well located but strange people entered the apartments with the key of the place and took belongings and money from the guests, leaving them a very bad experience, both the owner and the assistant were quite indifferent to the situation, with the aggravating factor of not delivering the tax receipt, which incurs in being outside the law, requesting it at check out and they did not have it, telling them that in the afternoon they sent it what never arrived. Considered this in a serious legal lack of attitude and seriousness service. I do not recommend it for all the failures I mentioned
М
Михаил Фокин on Google

Отличное расположение, хорошие комнаты. Из минусов - нет лифта, интернет заявлен-но его нет, просили штопор и шампунь - так и не принесли. Итог-месторасположение и комнаты -отлично. Менеджмент оставляет желать лучшего.
Great location, nice rooms. Of the minuses - there is no elevator, the Internet is declared, but it is not there, they asked for a corkscrew and shampoo - they did not bring it. The result is the location and the rooms are excellent. Management leaves much to be desired.
M
Maria Nieves GALLEGO GALVEZ on Google

La ubicación es perfecta, no se necesita transporte para ir a visitar los lugares más interesantes de Roma. La limpieza de 10, reformado el apartamento. El trato de Francisco muy bueno, te traslada al aeropuerto pagando, pero merece mucho la pena porque es muy agradable y nos contó muchas cosas de Roma y sus habitantes. Volveré algún día.
The location is perfect, you do not need transportation to go to visit the most interesting places in Rome. The cleaning of 10, renovated the apartment. Francisco's treatment is very good, he takes you to the airport paying, but it is very worthwhile because it is very pleasant and he told us many things about Rome and its inhabitants. Someday I'll back.
M
Maria Abdala on Google

Unos amigos estuvieron alojados allí y tanto a ellos como a los del piso de arriba entraron a robar con la llave del lugar ya que las puertas no fueron forzadas Un hecho lamentable que les arruinó sus vacaciones Además de perder sus pertenencias y el mal momento que pasaron , el administrador les dijo unas cuantas mentiras , que tenía cámara de seguridad (que no graban ) solo se ve por wifi y este fue desenchufado cuando entraron los mal vivientes , que el lugar era seguro que no había ningún problema, etc . No lo recomiendo
Some friends were staying there and both them and those on the floor above entered to steal with the key of the place since the doors were not forced An unfortunate event that ruined their vacation In addition to losing their belongings and the bad time they went through, the administrator told them a few lies, that he had a security camera (which they do not record) is only seen through Wi-Fi and it was unplugged when the evil beings entered, that the place was safe that there was no problem, etc. I do not recommend it
C
Christian Müller on Google

Schön eingerichtetes Appartement. Top Lage. Guter Preis. WLAN, 2 Smart TVs. Kids waren begeistert.
Nicely furnished apartment. Perfect location. Good price. WiFi, 2 Smart TVs. Kids loved it.
A
Abhishek Choudhary on Google

Amazing apartment at amazing location.
M
Mary Fraser on Google

Some friends stayed in those apartments and strange people introduce in and take their belonging they have a bad experience in this place . The advisor didn’t give them the payment receipt, nor did any help at that time I do not recommend to go to that place.

Write some of your reviews for the company Apartments Casa Navona

Your reviews will be very helpful to other customers in finding and evaluating information

Rating *
Your review *

(Minimum 30 characters)

Your name *