Sport Schmalzl Srl
4.3/5
★
based on 8 reviews
Contact Sport Schmalzl Srl
Address : | Strada Rezia, 71, 39046 Ortisei BZ, Italy |
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Phone : | 📞 +97797 | ||||||||||||||
Postal code : | 39046 | ||||||||||||||
Website : | https://sportschmalzl.myadj.it/v/sportschmalzl | ||||||||||||||
Opening hours : |
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City : | Ortisei |
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Marco Angelo Bongini on Google
★ ★ ★ ★ ★ Estremamente cortesi ed efficienti hanno saputo aiutarmi nello scegliere l'attrezzatura migliore per mio figlio di 3 anni che ha molto gradito l'esperienza
Extremely courteous and efficient, they were able to help me choose the best equipment for my 3 year old son who enjoyed the experience very much
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Alfred Löchte on Google
★ ★ ★ ★ ★ Ein fachkompetenter Mitarbeiter begrüßte uns sehr freundlich. Nach einigen Abfragen hatte er sofort das richtige für meine Frau in der Hand. So macht einkaufen Spaß. Weiter so, wir kommen bestimmt wieder
A competent employee greeted us very friendly. After a few inquiries, he immediately had the right one for my wife in hand. This is how shopping is fun. Keep it up, we will definitely be back
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paolo adani on Google
★ ★ ★ ★ ★ Bruttissima esperienza con questo negozio. Sulla carta ben fornito e competente. In realtà ci ho comprato un costoso paio di scarponi da sci e avendo avuto nello stesso giorno un problema di rottura parziale della suola, speravo di trovarne soluzione veloce ritornando subito da loro a farlo notare. Pessima idea a quanto pare. Nessuna voglia di sostituire l'articolo e nemmeno di rimborsare la cifra. "Si rivolga ora alla casa madre direttamente " è stata la risposta! E pensare che nemmeno un giorno era passato dall'acquisto in questo negozio! Al mio insistere ho trovato solo scortesia da parte del responsabile del reparto tecnico e nessuna collaborazione. Ho dovuto ricorrere io per forza di cose all'assistenza della casa madre. Lo stesso supporto online si è stupito che il negoziante non abbia potuto provvedere direttamente ad una veloce sostituzione. Io grazie a questa scortesia del negozio ho dovuto passare giorni con scarponi a noleggio. Non aggiungo altro.
Very bad experience with this store. On the well-stocked and competent card. Actually I bought an expensive pair of ski boots and having had a problem of partial breakage of the sole on the same day, I was hoping to find a quick solution by returning immediately to them to point it out. Bad idea it seems. No desire to replace the item or even refund the amount. "Contact the parent company now" was the answer! And to think that not even a day had passed since the purchase in this store! To my insistence I found only rudeness from the head of the technical department and no collaboration. I had to resort to the assistance of the parent company. The same online support was surprised that the retailer could not provide a quick replacement directly. Thanks to this rudeness of the shop I had to spend days with rental boots. I won't add anything else.
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Luana on Google
★ ★ ★ ★ ★ Buon servizio,personale attento e cortese. Ma le stesse scarpe, trial running nuova collezione, il giorno dopo le ho trovate a 20 euro in meno a Santa Cristina. Consiglio di valutare attentamente gli acquisti.
Good service, attentive and courteous staff. But the same shoes, trial running new collection, the next day I found them for 20 euros less in Santa Cristina. I recommend to carefully evaluate purchases.
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Bogdan Raduta on Google
★ ★ ★ ★ ★ Excelent service, I bought a pair of ski boots and the guys over there helped me a lot.
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Josh Schmillen on Google
★ ★ ★ ★ ★ Very helpful. Don’t hesitate to ask your questions in whichever language.
Great service.
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Carlos Bigott on Google
★ ★ ★ ★ ★ Great Store, with friendly staff and good selection of stock. The only place in Ortisei with heavy duty gloves for snowboarding in powder. We bought a Kappa ski turtle neck for my son and somebody in a restaurant took it by mistake. When we returned next day to purchase a second one, Silvia, the manager, gifted him the second one, to compensate for the loss.
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Mathilde VosGras on Google
★ ★ ★ ★ ★ We are verry happy with the good advice we get by making a choice voor ski shoes.
We bought both New shoes and the are comfortabele and good. Thx for the kind service. Ben & Mathilde from Holland
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