Ospedale San Gerardo - ASST Monza

All negative experiences made in the outpatient clinic, doctors from my point of view to replace all, cynics irascible and with questionable professionalism. Eye and proctological examination. I think someone should start investigating, obviously poor service. The rest of the staff, nurses and reception very courteous and capable.

This hospital is already starting very badly. I do not know whether to laugh or cry. Anyway ... It all started because I'm looking for a specific exam around Lombardy and by a miracle I found it here. Together with the exam, at the cup (at the contact center, the Lombardy region toll-free number to book), they told me that perhaps a visit with the specialist is included, but I have to ask the structure directly if the information is correct, otherwise with another referral I will have to book. Basically I made a thousand calls, starting from the switchboard and always returning to it as they kept giving me the wrong number and making me jump from one number to another. Rudeness reigns supreme among the switchboard operators of this hospital. Want to work jump on me ?. A guy who answered "prooooonto" with a dead voice that seemed to me just out of the underworld. And with this "ready" he seemed to have called any private number instead of the Monza hospital. One expects something like "Monza hospital say", not "prooooonto". Leaving aside ... The climax arrived in the dermatology department that seemed to be having a party, with screams and laughter in the background and the "poor" woman on the phone who was struggling to speak. I believe that with the round of phone calls I will have toured all the departments of the place. Obviously without concluding anything. To ask for trivial information I have to wait two weeks because I have to book the ticket for the cup from the "zerocoda" website. Which would also be very convenient were it not to ask for a single, miserable, information. Honestly, I'm afraid of what will happen between exams and visits.

Just discharged from the pediatric ward I can say that I have only met great professionals and human people who have never denied me an extra question, a small request, a moment of exchange, help. I believe that the empathy found in this department and also in the pediatric emergency room is a real value.

I would like to congratulate Dr. Cereda (surgery) and his staff. Person of great professionalism, precise and reliable. The operating room technicians were very kind and immediately put me at ease trying to calm my tension. Thank you all .

Evaluation regarding only the rudeness of those who answer the phone indicated by the website. I call to ask to be able to speak to the thoracic surgery department, where an elderly relative of mine is hospitalized, I am explaining that since the previous day I have been calling without ever receiving an answer. The Lord on the phone without greeting or answering me or apologizing passes the line even before I finish speaking. A real peasant !! I'm only sorry I didn't understand the name of this person (if he showed up) in order to report him.

I wanted to wholeheartedly thank the entire obstetrics staff (third floor). In such a terrible and delicate moment they were caring, sweet, attentive and present angels before and after the surgery. Subjected to a curettage I also thank the anesthetist, a woman of great humanity and sweetness. I felt pampered and never alone, in a moment like this when no relative, due to a pandemic, was able to attend the ward. Everyone took care of me with a smile. Thank you very much ❤ you are special.

I visited this Hospital today because I needed a specialist orthopedic visit. Unfortunately the structure did not have the service of the specialist for the simple reason that being a very targeted visit not all the structures have this service in question. But I must acknowledge with amazement and enthusiasm that this structure really has a lot to offer its visitors, beyond a simple visit for medical reasons. The Polo has a truly mammoth structure that dates back to the 70s but which, however, has to be said that it has always been in a continuous phase of innovation (the photos testify to this). The structure in fact is still undergoing restructuring and improvement. Inside, it looks great in the eyes of the visitor and offers a multitude of services that not all facilities within the national territory offer. I was pleased to find that all the staff who work there are very professional and friendly towards visitors. The structure is also located in the heart of the city of Monza and is very easy to reach. It benefits from both internal and external parking (private managed by another company). What can I say I recommend this structure to everyone not only precisely to take advantage of the service provided by the health structure which is certainly among the most valid at a national level but also to be able to enjoy a bit of leisure while waiting, for example waiting to go to visit a relative or friend while waiting in the waiting room. Very recommended facility.

Looks like a good hospital. I got a good impression. The CUP center is very efficient thanks to the online booking system. You arrive at your designated time and after a few minutes you are called with the assigned code. I was amazed to discover the presence inside a Carrefour supermarket, a jewelry store, a chocolate shop and a bookshop. Amazing how times change and how hospitals are transforming. Doctors are good. I did a specific examination of the tendons of the hand and they seemed good and competent