Casa di Cura Villa delle Terme Presidio Falciani

Enchanting structure, nice welcome, trained and friendly operators despite the difficulty of working in a covid department. A special note goes to the group of physiotherapists who, in addition to their excellent professional qualities, have a considerable human charge. Available to listen, upright in the execution of the techniques, they truly deserve praise. The only negative is the quality of the food

I get along well with nurses and physiotherapists. I had known Falciani for a long time and when they told me I would come here from the hospital where I got the covid I was desperate. When I arrived here I found a nice modern structure, bad past experiences had made me have prejudices. I am pleasantly surprised .... Let's see how it goes on

Personnel in general competent and attentive to the needs of patients except for some gaps in some.Logopedia, psychology and physiotherapy with competent staff, except in physiotherapy with a subject not suitable for his role. OSS and nurses very attentive to the needs of patients. Sometimes it can happen a person who is not suitable for his role but does not last long. I would say that ultimately it is an environment suited to the needs of the patients. I thank Paola and Giulia speech therapists, Francesca psychologist, Elia, Giovanna, Carmen, Patrizia, Miloulo all personal Oss. Riccardo, Damiano Alice physiotherapists. All the nurses, nice and always available I add, as a negative note, that I have made many reports to the management and to which no one has ever replied and this is not serious.

On the third floor on the west side I felt bad with some people but good with eating, with covid I went to the second floor and I felt good with rehabilitation and with people. I state that I have to follow the chopped food diet. I am now on the third east floor, recovered from Covid and I am finding myself well in everything ... You can't do a whole bunch of things. I thank the rehabilitation because I did not walk and and did not move my arms.

I have a relative who has been hospitalized. I begin by saying that she found herself pretty well with the doctors and the nursing staff (some better and more available and others less like in any structure) and that she found herself very well with the physiotherapist, so the problem was not that of the personal, because she was self-sufficient so she didn't need the help of the obs, but there are big problems in this disorganized structure. Where they put the discharged under the convention of the hospital, the visit must be scheduled as in other centers but, at least in his ward, it was possible to do it only once a week and a maximum of one person so then the daughter went. She was without her exchange bag which was lost (we were told that the fault was that she had remained in the hospital or in the ambulance, you cannot know this and say that it is the fault of this structure, but the fact is that she was without a mobile phone and clothes). Instead of telling them that he was out of clothes, they didn't tell us anything. To be able to see her and bring him a change of clothes we had to wait three days because the switchboard always gave different and conflicting information and also the children had to wait for the right day to make him leave a change and see her and only one was able to enter. So they discovered that he had been without anything for three days. Yet they have the numbers and no one had called to say it was without change. It is a woman who is still self-sufficient but who begins to lose hits and who has to see the contents of the bag and have everything explained and then be autonomous, otherwise she cannot manage herself and also increases the workload for the operators (because one that could be autonomous then is not). Luckily they had brought her a change otherwise she was without anything. Then to talk to a doctor the time they had told her seems to me from 11 to 12 but obviously the switchboard was full and it was never possible to get news, so for days and days they did not know anything. Instead I compare my mother I had her in a different structure after hospitalization in Careggi for femur and I spoke every day with the doctor and they called me, I didn't have to stay glued to the switchboard to try. Also I was able to carry the change bag when I wanted and it was enough to call and fix that I was going and I could come and visit it every day and not once a week like here and the period is almost the same, there are 10 days between the two experiences. Instead a friend of mine went here ten days to Falciani a couple of years ago but as a payer and found herself in a completely different way, so I think that if you go with the public or with the private, you totally change the treatment.

After an intervention in another structure I tested positive for Covid and they transferred me on February 17 after h.22.00, here in Villa delle Terme Falciani Impruneta, in the Covid ward, I was welcomed with so much attention and care, the nursing staff and not, they are really friendly, ready and attentive to requests, often also for psychological support, they have a lot of patience with all the sick, ready to intervene even at night. Food, often cold, could be improved. The laundry service, very critical, albeit paid, insufficient. My rehabilitation process started due to my health problems, with a few days late on the schedule. I was entrusted to Luca GIRARDI, a competent therapist with many years of experience, he is very helpful and patient, he finds the right key to stimulate you, understanding your pain threshold. A very satisfying environment, surrounded by greenery.

I am 83 years old and have some non-secondary pathology. I arrived at Villa Le Terme following a femur operation .. A week has now passed since my arrival and I think I have enough elements to express a first summary assessment of this nursing home. Since the only real reason why I am here is to undergo a rehabilitation cycle, I will start from the physiotherapy department, where I am followed by two very good physiotherapists, the team lieder Fiamma in the morning and Francesca in the afternoon (I don't know their surnames yet. ). After only 4 days of working with them I have achieved significant improvements in my mobility, both in "strolls" with aids, and in daily life. A truly extraordinary result. If I had to give it a grade it would be 10 and praise. The doctors who follow me are two: the head of the department Dr. a Zucco and the physiatrist Dr. a Bani, both always present, friendly and helpful. The nurses with whom I am in daily contact are competent and at the same time courteous and cordial, as are the care and assistance staff (I do not know the official name) who almost always work with true participation and empathy towards the patient. The food is good and quite varied. Visits from relatives are granted once a week, by reservation and to one person at a time. The change of linen is allowed only during visits and this rigidity could create discomfort for patients and frustration in relatives in case of need for urgent changes due to unforeseen circumstances.