Budget
1.9/5
★
based on 8 reviews
Contact Budget
| Address : | Treviso Airport, Via Noalese, 31100 Treviso TV, Italy |
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| Phone : | 📞 +9 | ||||||||||||||
| Website : | https://www.budgetautonoleggio.it/%3Fmap%3DGoogleMyBusiness-MGTSF | ||||||||||||||
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| City : | Treviso |
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bo hemmingsen on Google
★ ★ ★ ★ ★ Service - They don´t know this name.
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Clint Galea 64 on Google
★ ★ ★ ★ ★ This is the worst service we had in a week in those areas, we paid a 9 seater van from weeks before and when we where there the front desk manager Luca said that our card that we paid €780 through Ryanair before was not accepted in their offices and we knew that he was making fun of us with his colleague they have a very unhelpful staff and arrogant than we had to hire 2 cars from Europcar just at the next desk and paid with the same bank card, we where very satisfied with the service and the help of the front desk VALENTINO
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Polona Jezovnik on Google
★ ★ ★ ★ ★ TERRIBLE EXPERIENCE. AFTER 4 MONTHS OF HIRING CAR THEY CHARGED ME ANOTHER 42€ WITHOUT ANY REASON, I AM CALLING TO THEIR OFFICE AND NOONE ANSWER THE PHONE. DO NOT RENT A CAR WITH THEM, THEY ARE THIEFS !!!
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Craig Mc on Google
★ ★ ★ ★ ★ Drop off point was about as poor as it can get
..zero signage..found after 30 minutes..no attendants...had to park car and then wall back to terminal
Not sure how large company like budget can get it so wrong.
Just some reasonable signage and instructions would do..
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Antonio Rossi on Google
★ ★ ★ ★ ★ We rented a car for a week. When we arrived they offered us a free upgrade to an automatic higher category car. When we reached the card, it was a manual one, same category the one we booked. It was not a problem (we actually prefer the manual gearbox). The main problem was that he car had several scratches and damage everywhere, both on the body and wheels. No one was marked in the paperwork. We had to go back to the office and they marked the entire sheet with crosses. Moreover the car was quite dirty inside and they wasn't sorry for the problem. Next time, I'll definitely book a car from a different company.
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Dijana Purkovic on Google
★ ★ ★ ★ ★ Rented car 31.01 for 13 days pics taken of damages of the car beacouse thay dont care or want to scam like thay did us return off the car thay say perfect thanks by by came back home thay take 350euro from card call them u damage the car i said there u are pics off damages on date off rental ok send it to mail custemerservice thay will give u monny back that was 5 months ago not a penny back. Cant wait to fly there again abd than i will come whit evidence lawyer and carabineri and consumers agency that is a promise no mater how much it costs!!!!
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Adam R on Google
★ ★ ★ ★ ★ Booked a car. Flew to Treviso. Arrived at the desk. Sorry, they have no cars. Literally no cars - they couldn't upgrade me, they couldn't downgrade me. A car rental with no cars. And worse still, they offered me no help, just told me to call the agency I had booked with. The agency called Budget in Italy and they said they have cars at Treviso airport. I could even go online on my phone and book a car with them to pick up straight away. But those cars just didn't exist!
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Sally-ann Hewitt on Google
★ ★ ★ ★ ★ They are scamming customers either by not marking the scratches down on there severely scratched cars but relying customers showing their own evidence it wasn’t them. Nobody interested in marking down the scratches when you pick up the car, unlike the other companies. When we asked them to check the car with us they told us to take photos. I asked what would happened if we lost the phone and they laughed. After we dropped the car we witnessed them telling other customers that the scratches on their cars were due to them! luckily the customers had photos and then they shrugged as if to say ok then. When we handed our car back because of the hassle they were getting from other customers due to this scam, they didn’t try it on with us but instead asked us to sign the hand held screen to confirm return. I then received a receipt with our signature saying they have charged us €17.81 extra for our pre booked rental. Beware because they won’t answer their phone either. Do not go with Budget or Avis at Treviso they are the same team of scamsters.
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