Benheart Firenze Via Calzaiuoli

Met ben so nice awesome people and amazing clothes! ??

Only the finest quality combined with superior craftsmanship. The best leather and styles in Florence ! Be prepared to be completely spoiled by this staff.

Purchased a beautiful belt from here. The gentleman who helped me was very helpful and friendly (pictured with me). He took the time to make sure I was happy with my purchase. If you want quality leather goods, this is the place to go!

While a lot of Americans use Yelp, this is a cross-post of my review there for the benefit of Google users in Italy. I don't usually write online reviews, but felt compelled to do so after an amazing experience in both the Florence store with Marco, and the Siena store (with a different Marco - though it turns out they're friends with each other). I'd been reading reviews of "real" Italian leather stores, and was attracted to Benheart because of its upstart and modern reputation. I walked in prepared to feel how I do in all high-end stores: as if I were imposing on the staff, ignored, and lost to my own devices. This was decidedly not my experience at Benheart. I have a hard body to fit - I'm tall, curvy and while generally in good shape, the pandemic has added a few pounds over the past 18 months. I'm attracted to unisex and genderfluid clothing, and after wandering the store looking at the available styles, found a gorgeous lambskin jacket that was exactly what I imagined in my mind... Except it was completely a men's cut, and therefore couldn't fit my waist. Marco had been helping me with sizing, and after it was clear nothing in the style would fit, I was prepared to let it go. Instead, he offered not only to facilitate a custom measurement and styling for me, but made sure it could be delivered to where our family was staying in Tuscany. He was methodical, friendly, kind, and most of all, open and warm throughout the entire time in the store. The jacket arrived the first week of August, it fits perfectly, and I've never had a finer piece of leather clothing. Kudos to Marco for the amazing experience, and gratitude to Ben for shaking up the Italian leather scene with his designs, stores, and customer service ethos. Just to put a cherry on top of this entire experience, I also wandered into the smaller store in Siena, and met the other Marco who works there. I happened to find a beautiful belt and buckle, which he assembled for me on site, together. It was clear from how he worked that he was passionate about leather, and added a few details in stitching that made the piece visually stronger and tied it together. Friendly, kind, fun, and open was the entire experience. Thank you! I have family in Italy, and I will make it a point to return to Benheart during my future visits.

Lovely guys and a very warm welcome. It felt good to visit the calming but vibrant store after a long overwhelming day in the city.

Highly recommended! A must-visit when shopping in downtown Florence. My sincerest thanks to Lara for her generosity and kindness. I recently brought in two belts (not produced by Benheart artisans) just to ask for an opinion on the best way to add holes to adjust the sizing. Lara kindly took the belts and spent the time to add extra holes to both. When I insisted on compensating her for her time, she kindly refused. This caliber of handmade artistry and attention is harder to harder to find and was incredibly refreshing to experience. Thank you again to Lara and the entire Via Calzaiuoli staff!

Perfect place if you’re looking for real Italian leather. Excellent service with lifetime guarantee. One of my buttons feel of the day after I bought it. They fixed it within a day. Of course it costs some money, but quality does cost. Excellent store with eminent service

Benheart, what an amazing place. One of my goals of visiting Florence was to find an authentic Florentine leather jacket, and there's not place better to look than this establishment. The staff (special shoutout to Cristina!) were incredibly friendly and knowledgeable, and were able to help me find the perfect jacket in no time, without any of the pressure from vendors that you may experience at the outdoor markets. Many thanks for the amazing jacket!