Salvatore Ferragamo
4.5/5
★
based on 8 reviews
Contact Salvatore Ferragamo
| Address : | Via de' Tornabuoni, 14r, 50123 Firenze FI, Italy |
| Phone : | 📞 +99 |
| Website : | https://store.ferragamo.com/it/europe/it/fi/florence/via-dei-tornabuoni,-4r-14r.html |
| Categories : | |
| City : | Firenze |
| Description : | High-end retailer selling the brand's Italian footwear, bags, accessories & more for men & women. |
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James Bond on Google
★ ★ ★ ★ ★ Words cannot adequately describe the shopping experience. Purchased a beautiful pair of shoes, and a handsome wallet. Service is second to none. The store is gorgeous! The staff was extremely helpful and friendly. Would have liked to spend more time in the store. Make it a point to visit. Bucket list. 11/10!
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Molly Thamrongvoraporn on Google
★ ★ ★ ★ ★ The first flagship store! The products vouch for themselves so I won’t even say anything about them. The only thing to say is that I spent my hard-earned money and it was worth every penny.
From other reviews it seems the staff is a hit or miss i was lucky to have bumped into a very friendly group of staff who were patient and offered more options of shoe sizes than I thought existed! The filling out of forms for the tax refunds can be easily done in store and don’t forget to check out the museum downstairs!
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Mike Fajardo on Google
★ ★ ★ ★ ★ Best place to buy shoes as the size selection is so precise. You can never do this in any other shop of theirs. For the price you are paying you deserve the perfect fit. Look for Mateo, he is simply wondeful. He should give all Italians in sales a lecture on how to sell.
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Diana Chia on Google
★ ★ ★ ★ ★ Absolutely loved the store and my experience there! This is the Ferragamo HQ and doubles up as a museum to showcase his work and origins as a shoemaker. The store has various "rooms" and the shopping experience is akin to walking through museum exhibition rooms and the exhibits are the shoes/bags/coats. The sales lady was friendly and attentive, and even chatted and provided advice about the pros and cons of getting a card case versus a small clutch. I got the card case which was a lovely glittery champagne colour. Even if you don't intend to buy anything, this museum/shop is worth a visit for the amazing experience (but it's likely you'll fall in love with something and end up buying it!)
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Nick Johns on Google
★ ★ ★ ★ ★ Do yourself a big favour and do not waste your money. I’ve purchased 2 items worth over £600 and had to send one item back which was a Gancini Loafer as the size was incorrect. As advised I re ordered the correct size again. It’s now been over 5 weeks since I returned the items waiting for a refund and no sign of it. I’ve emailed multiple times and no response. Every time I call the incompetent customer service people say the same thing which is we are waiting for the parcel to arrive from UPS warehouse to our warehouse and refund will be done within 14 days. I’ve heard this same story for over 6 times now. Please avoid and do your self a favour, don’t bother with them. Shop elsewhere and avoid all the hassle and stress. Not worth it.
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Alex Mangoetz on Google
★ ★ ★ ★ ★ A beautiful store in the historic Palazzo Spini Ferroni. The staff was exceptionally kind and helpful. Monica took excellent care of us. Shopping was a pleasure. There is also a charming museum in the underground.
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Daniela M on Google
★ ★ ★ ★ ★ A legendary shoes designer with legacy never disappoints his latest designs as well it's classics
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S. A. on Google
★ ★ ★ ★ ★ I’m particularly affectionate to this brand and I believe it’s the quintessence of Italian luxury leather goods. We had a peculiar start at the main Florentine flagship store, as we have been somehow ignored for a while, we almost exited the store when the lady (a real Signora) at the door asked if we got any help already. Apparently she was the only one who noticed us or see us as potential customers. I did enjoy her help and ended up purchasing a pair of boots. But I’m still a bit puzzled by the attitude of some others ladies in the store. I think, especially during such hard times, it’s important to understand that a customer that feels mistreated, will most probably not by a recurring one. Bad for business, even for a luxury brand. It really saddens me, as once again, I truly enjoy their products.
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