Residenza Laterano

Great value for money if you want a basic base in a good location for exploring. Shared bathroom and no breakfast service but staff are very helpful and go above and beyond

Close to attractions in center of Rome. Close to the train station. Clean but without many things ib the room. A place juat to sleep and take a shower. The host was great and gave good direction to near restaurants and places to see. Have patience with the door :)

Spacious room and quite good location for the price. Be aware that check out is 10:30am. Finally, the bathroom need urgent fixes.

I stayed in a double room. Shared bathroom. There were only refrigerator and water boiler in the kitchen, so it wasn't useful. It is near to Colesseo by walk. It is in Manzoni metro station. Also near the Termini which is train station. The room was large, it has wardrobe, table, chair, night lamp.

Since booking doesn't let me write negative review, I have to do it here. I have basically paid my stay only to find out they don't allow late check-in. They don't communicate in English at all. If you write and ask for something, they just ignore all your messages. What happened step by step: 1) I have booked a room and asked for late check-in (20-21h instead of 19h), I have also added a polite message that I'm not going to make it from the airport in time. 2) I have immediately received a REJECT for the request, without any note 3) I have immediately asked for booking cancellation, I have also added a message saying I'm sorry, but it's not possible for me to get there on time 4) NO REPLY at all 5) The next day, payment has appeared on my card account, I have picked up the phone and called the property, but the phone doesn't lead to the place, but somewhere else. The guy on the other side confirmed he sees the cancellation request, but wasn't willing to do anything about it and all I got was just "Don't worry, we will contact you tomorrow" They never did, they charged my money and ignored me the whole time. Just be careful when booking, because as soon, as you need something, you won't get any answer or resolution.

Unreasonable cancellation for my booking for 3 days and no any refund. Based on the information provided by Residenza Laterano, we knew that the check in period was 1200-1900. Before the day we arrive, I have informed the staff that my arrival time was around 1800. I told him this is the approximate time and he has not said we cannot check in if we could not arrive at 1800. When we arrived, a staff from a store nearby the hostel informed us that the person in charge left at 18:00 because we were late. Moreover, we have never be informed that we cannot get into the hostel after 18:00. This was a ridiculous action he cancelled our booking as we were late and he left early before 19:00. And we cannot check in the next 2 days and waste my money for three days. I have no any refund. Please be aware of the check in time if you really want to reserve for this hostel! And the location is not good enough as it takes around 30 mins from the train station.

In our 6 days traveling period we were in two guest Houses in Madrid and Barcelona. We were very happy with everything and no complaints at all. This guest house was our last one in Rome as we already leaved, sorry to say that we are very disappointed this time. Let me explain why, -first of all there was very bad smell in the room probably of any chemical. - Second one, there was mold in the wardrobe. -We are muslim and we are from Asia, so it is common in our country to use hand shower after toilet. Fortunately, in our room there was a hand shower but it was in very bad condition. When we were using it, it was licking water on the floor. The disappointed thing was, when we ask for help, the guy was very rude and said we don't know how to use hand shower and before no body used in their house. - the last one is, there is no privacy in the house cause when we were outside to visit some places somebody came to our room. How we understand that? The room was very suffocated and we turned off the heaters of our room at night before sleeping and we checked it off twice before we went out in the afternoon the next day. When we came back in the evening it was still turned off and we went out again. But, when we came back at midnight we saw that the heaters were fully turned on. It was very disgusting and unsecured for us. We didn't complain cause thankfully we didn't have any valuable things with us and didn't lost anything but still it was unsecured. Note: we were told that the cleaning lady will come in morning and we said we don't need the service. Therefore, we woke up in the afternoon. Then, who came at night???

This is not a good place to stay currently. Check-in is bizarre. They charge you a $3.50 cash-only charge on arrival. No hand soap is provided for the bathroom. Rooms are cold. There's no heat beginning in March. Rooms are stuffy and damp, especially at night. One basic sheet, and old, used blankets are all that is provided for the bed. There is a lot of noise from rooms nearby. It sounds like the person is in your room when they turn on the sink or make any noise. Soundproof windows do almost nothing for this. There are no reasonable kitchen options. Anything kitchen-related is old, worn, and not being used. No kettle is provided as advertised. Wifi is Ok, but that is about it.