Hertz
3.2/5
★
based on 8 reviews
Contact Hertz
| Address : | Piazzale Roma, 496, 30135 Venezia VE, Italy |
| Phone : | 📞 +989 |
| Website : | https://www.hertz.it/p/noleggio-auto/italia/venezia/venezia-piazzale-roma |
| Categories : | |
| City : | Venezia |
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Jim Zamichieli on Google
★ ★ ★ ★ ★ If you understand the Italian culture, you’ll know the pace is much more relaxed compared to the US. With that said, I arrived to find a slow moving line with those in front of me experiencing the same issue, the class of car reserved was not available. This problem is not the fault of the employees working there but a corporate issue. I too was placed in a much smaller vehicle. However, the staff remained calm and professional, doing the best they could. It’s worth noting that even if you are a Hertz‘s triple platinum member and in their customer hall of fame, at this location you will wait in the same line as the person who just walked in off the street without a reservation.
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Toto HaBa on Google
★ ★ ★ ★ ★ Our car was great, the rental process easy, and Hertz has a convenient after hours drop off in case you don't return by 5:30 pm. I have to give this a bad review because Hertz charged me extra for repainting the front of the car, claiming there were chips in it. We didn't hit anything on our drive, and when I asked for photo evidence, the photos they sent were extremely low resolution and I didn't see any nicks. As with all rentals, do a visual check of damage before hand and to be safe, return the car with someone present to dispute possible damages.
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Bruce Wasserman on Google
★ ★ ★ ★ ★ Had a great experience with our car rental from Hertz Venice. The car was almost new and in perfect condition. Staff was very nice and helpful. It takes a while to pick up a car... Allow around an hour. Return was fast and stress free.
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Marissa Kellner on Google
★ ★ ★ ★ ★ We had a great experience with this company. The man behind the desk was very quick to get us our car and gave us very easy instructions on how to return it and how to get out of the rental area (somewhat confusing for an American). We had no issues at all. We were given a brand new Audi that was very clean. We opted to fill up before bringing the car back because it was a bit cheaper that way for us. Would recommend!
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David Xplorer on Google
★ ★ ★ ★ ★ I rented a Ford Focus in Venice heading to the Dolomites. Unfortunately, the car suddenly stopped not once but TWICE due to problems with the battery. I tried to call the road assistance but it took me hours to get an answer from them. Please get yours cars double checked before handing them over to customers. Thanks
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Emily Musal on Google
★ ★ ★ ★ ★ I was very nervous going into this rental experience, but we had an excellent experience with this Hertz. The staff was very accommodating and efficient. I think there was an issue with our reservation (the car we booked was not available), so they upgraded us to a beautiful car at no additional charge. We quickly received our car and were on our way. Returning the car was also very easy, I was very impressed. I would definitely recommend this rental office.
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Jeffrey Gillen on Google
★ ★ ★ ★ ★ Really just dropped off a vehicle here that I picked up in Balongna but staff was polite and helpful
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simon li on Google
★ ★ ★ ★ ★ We only need the car for the weekend but need a bigger car for 5 people and our luggages. The staff at the front desk is friendly and also warn us about the speed camera exiting Venice on the bridge. The car is big and comfortable with a nice build in screen. Overall I am pretty happy with the experience.
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