Wind Tre
3.6/5
★
based on 8 reviews
Contact Wind Tre
| Address : | Piazza della Stazione, 14, 50123 Firenze FI, Italy |
| Phone : | 📞 +99 |
| Website : | https://website-5518029561513263586185-cellphonestore.business.site/ |
| Categories : | |
| City : | Firenze |
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Oletinha Assis on Google
★ ★ ★ ★ ★ Tutti loro molto carini, disponibilità sempre per ogni cosa possibili.
L'altro giorno c'è stato un problema livello nazionale, sono tornata dopo perché mi serviva una ricarica, mahhh a qualcun'altro la cosa non e piaciuto, perché i terminale non andava e allora erano incapace di fare il loro lavoro...
Vorrei soltanto che la gente capisca che dalle volte non è possibile fare nulla.
A voi, grazie ragazzi e buon lavoro.
 All of them very nice, always available for everything possible.
The other day there was a national level problem, I came back later because I needed a recharge, mahhh someone else didn't like it, because the terminal was not working and then they were unable to do their job ...
I just want people to understand that sometimes nothing can be done.
To you, thanks guys and good luck.
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Eugenia Back on Google
★ ★ ★ ★ ★ Degli incompetenti: il servizio wind tre fa schifo e il personale del negozio non è assolutamente in grado di risolvere i problemi, ti dicono solo di chiamare il 159 (solo dal fisso, che io non ho quindi mi hanno detto di chiedere ai miei vicini !) , dove comunque è praticamente impossibile riuscire a parlare con un operatore vero.
Una vergogna .
Of the incompetent: the wind tre service sucks and the shop staff is absolutely unable to solve the problems, they just tell you to call 159 (only from the landline, which I don't have so they told me to ask my neighbors! ), where however it is practically impossible to be able to speak to a real operator.
A shame .
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cecilia coveri on Google
★ ★ ★ ★ ★ Professionali e preparati, senza l'assillo di dover convincere il cliente per forza. Esperienza molto positiva, soprattutto in relazione al negozio di via Martelli.
Professional and prepared, without the hassle of having to convince the customer by force. Very positive experience, especially in relation to the shop in via Martelli.
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Massimiliano Martini on Google
★ ★ ★ ★ ★ Tanto di cappello a questo centro wind ! Ho trovato professionalità e gentilezza. Sono entrato per una questione un po' complicata e gli addetti armati di pazienza me l' hanno risolta. Complimenti a Francesca, Norma e anche agli altri addetti !!! Ps : abito vicino e a questo punto non vi lascio più!
Hats off to this wind center! I found professionalism and kindness. I went in for a somewhat complicated issue and the patiently armed staff solved it for me. Congratulations to Francesca, Norma and also to the other employees !!! Ps: I live nearby and at this point I won't leave you anymore!
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A.N P on Google
★ ★ ★ ★ ★ Good place???
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Wu Xiao on Google
★ ★ ★ ★ ★ Not helpful at all! Went to check wether my card can not be activated. What he told me is just to wait for 1 day, 1 week, 1 month. And he can do nothing on my case.
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Brandon Heath on Google
★ ★ ★ ★ ★ Bought a pre-paid sim in Rome at the Wind store at Roma Termini for a week long trip for 35E for 20GB of data. I hop on a train to Florence and it works for about 20 minutes, and then I receive a series of messages from Wind welcoming me to their service and I suddenly have no data. I go to a Wind store in Florence and they tell me I have to give them 5E more to get 20GB more data, when I never used the first 20GB to begin with. Then, as if it was an option, they say I can go back to the store I bought it from if I have an issue, but they wouldn't do anything. HORRIBLE customer service, focused on ripping off foreign visitors. Use ANYONE else besides Wind if you are looking for a pre-paid sim for your travel.
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Полина Олейникова on Google
★ ★ ★ ★ ★ worst customer service ever. the stuff knows nothing about what and how to do 0 help
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