Veterinary Clinic City of Monza

Doctor Russo and Doctor Ripepi would not change them for the world. Very friendly, humble, empathetic and very well prepared in their specialization. A bit of credit also to the other doctors who are always kind and helpful.

I'm sorry to do a bad review, but not for the staff I found because I found two really nice and kind girls, but the system of always passing the most urgent is a bit discriminating for those who have been waiting for almost 2 hours . I arrived at the clinic around 11pm because my dog ​​was vomiting with episodes of dysentery, I had only one person in front of me and there was another patient inside, who came out exactly 1 hour after my arrival. In the meantime, three other people arrived who in my opinion and were probably more urgent than my case and so at 24:45 I made the decision to leave, because even my dog, even if she seemed to have recovered, was stressed. In fact, when my dog ​​returned home she was still ill, at that point I went to Desio, where they made a thorough visit and administered the necessary drugs. I am really sorry about what happened, and I am sorry to penalize the staff on duty, but even if my dog ​​had no more obvious symptoms than the others, this does not mean that it was no less serious, she too had the right to be taken care of. .

Not to mention the lack of humanity of the secretary and the Dr. Who rather think of a solution to ensure that the PATIENT recovers or can get better, they think about getting you to sign papers to protect themselves from payments. The secretary who used to do weird and said she had to support the children (trying to make us feel guilty) For them, how you enter the clinic is not a question of humanity or love for animals but money because they have to support their children. Each of us has our own and therefore I believe that they should examine their conscience and prioritize what they are really there to do.

I must say I was afraid of the price I would pay !! However, they do a cost estimate before intervening. But for my little Chiuahua who fell off the sofa and the fracture of the jaw plus the badly placed teeth ....... all extracted ......... I can say that they were well spent, after 10 days from the surgery he is back as before !!!! (Without teeth though ') I recommend it, they are Super Scrupulous and Attentive also and above all with very small animals….

Good morning exactly last Sunday I called the clinic because my French bulldog pregnant and at term after 2 puppies came out with natural birth the others were not there, so I called to find out if I could bring her and they told me to wait half an hour. After the time has passed, I take her and when my turn has come, after 45 minutes in the waiting room, they ask me if I knew the quote, I naturally reply that if she was fine I would not have gone there. Paying 1,400 € for a cesarean and the next day all the puppies of the total cesarean 5 started to die, the other 2 fortunately are fine. Now I wonder where the professionalism of these people is. If you love your 4-legged friends, do not go to this clinic, avoid it, I do not recommend it.

My dog ​​was ill and then taken to the clinic to have her treated in the middle of the night, little waiting, he gave him an exam and gave her two medicines justifying that her discomfort was due to pain, so trusting you you come home quiet, spending already 130 euros. The same morning (5/6 hours after the previous visit) the dog was worse off, so I bring her back to the same clinic as she had already done some exams, so they decide to hospitalize her for a couple of days, adding another 200 euros to the budget, remaining to pay another 200 euros. after these two days of hospitalization they discharged her k she was still not well but she would have recovered given the seriousness of the problem, but no, she had a fever and her leg was swollen like a salami and that's where I realized that she had an infection in progress to the paw caused by FLEBO, they also had the courage to contact my trusted vet saying that they would not treat her because I am still in debt (since money does not fall from the sky) and they gave me water packs to do her at home and that there would have been the possibility of doing a course of Laser-therapy AT MY EXPENSE OBVIOUSLY. They did the damage and I have to pay. It also seems right to me, right? What do you think about it? Not to mention the lack of humanity of the secretary and the Dr. Who rather think of a solution to ensure that the PATIENT recovers or can get better, they think about getting you to sign papers to protect themselves from payments. The secretary who used to do weird and said she had to support the children (trying to make us feel guilty) For them, how you enter the clinic is not a question of humanity or love for animals but money because they have to support their children. Each of us has our own and therefore I believe that they should examine their conscience and prioritize what they are really there to do. Never again!