Unicredit

Absolutely unmotivated and unprofessional staff. It is easy to be strong with the elderly who do not know how to use new technologies.

Convenient because you can pay cash at the counters. But sometimes it happens that they don't work.

I would like to thank the consultant Serena very much, who helped me open the account, she was very courteous, kind and answered all my questions ... always smiling and friendly.If I ever need to, I'm sure I can count on her Help!

I tried to contact the bank by phone for an urgent matter, this being my branch of reference, but despite having tried countless times during the opening hours, I have not received any response. I think I'll change banks soon.

The ATMs (2) for automatic withdrawals are protected, in the sense that they are not directly on the road but to access you need, when the bank is closed, to open a door using the ATM card. This guarantees greater security and privacy during the withdrawal, moreover it is more difficult for the attackers to access it to clone the cards.

I would give zero stars as a Unicredit customer for many years in Piedmont ... Last year I transferred the account to this branch ... And now I can't wait to leave this bank ... If it weren't for that I have little money invested in an insurance contract signed last year with a director (later transferred) ... We say he did not say correct things ... However at the beginning of this year I speak with the director who tells me I can cancel at the expiry of a year ... Today I present myself to take back that money against a penalty and I am told you can't yet ... That a year has passed on July 7 ... If I could I would give less than a star because there is very little communication between them first of all ... I state that I phoned 2 days ago, talked to the manager who told me to pass when I could ... Today I arrive leaving before work ... And I am told by the lady who is in charge of this that they work and it takes us appointment !!!! In short, pretend friendliness by telephone because he could tell me without making me lose time ... Zero communication between them ... And customers don't care ... Also because I have said several times that I will switch to another bank ... And their employees of a colossus ... they do not care and indeed if I could leave it was better seen were the 16 and 10 ... I believe that the employees to any level should take care more of their customers ... Because also in the small if all they cancel. .. They go home too! We should remember that nowadays customers have to respect themselves because they are part of their salary ... With this I feel sorry for Unicredit ... Also because my family and I are all customers ... And sooner or later they all run away !

I opened the account ... but my credit card? I believe I will never receive it. I had to open another account.

Service received worse than zero. After making the appointment via UBook unicredit and describing why I needed to go to the bank, I was called back by the toll-free number that directed me to the branch in Via Amerigo Vespucci because it seemed that she could have helped me best despite being customer of another Unicredit branch. When I arrived and started to explain the reason for the appointment and above all said that I was a customer of another branch, I was literally infamous by the employee who told me that I have to go to the branch where I have the account and what I had come to do there by them. She did not want to give me any information and as if that were not enough she called my branch asking for an explanation why they referred me to them if it was not my intention to move the current account and that I was wasting her time. In a nutshell, I drove 30 km, lost 1 hour and 30 driving to get there and back, to get nothing, indeed to be infamous by the unicredit employee. I am so sorry for the bank, which was one of the best, but moving forward at a rapid pace, I am not surprised that they are losing so many customers.