Tourism and real estate agency Valparaiso

4.1/5 based on 8 reviews

Contact Tourism and real estate agency Valparaiso

Address :

Via Tarvisio, 122, 33054 Lignano Sabbiadoro UD, Italy

Phone : 📞 +988
Postal code : 33054
Website : http://www.valparaiso.it/it/
Opening hours :
Monday 9:30AM–1PM
Tuesday 9:30AM–1PM
Wednesday 9:30AM–1PM
Thursday 9AM–1PM
Friday 9AM–1PM
Saturday 9:30AM–1PM
Sunday 9:30AM–1PM
Categories :
City : Lignano Sabbiadoro

Via Tarvisio, 122, 33054 Lignano Sabbiadoro UD, Italy
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tommy 09 on Google

Sono appena stata due settimane in vacanza presso il residence Ariston a Lignano Pineta tramite questa agenzia. Nonostante il prezzo abbastanza elevato dell'appartamento abbiamo riscontrato parecchie problematiche: la più grave sicuramente il frigorifero non funzionante, segnalato il problema l'agenzia ce l'ha prontamente sostituito anche se era praticamente un frigo bar per un appartamento con 5 posti letto!! Dovevamo quindi fare la spesa quotidianamente perché non ci stava il necessario! Inoltre ci doveva essere una camera con tre letti singoli (come da descrizione sul sito) al nostro arrivo troviamo solo due letti, contattiamo l'agenzia che ci porta una brandina con le doghe che venivano via e che stava a malapena nella stanza ovviamente anche ad un livello più basso dei due letti normali! In bagno c'era una finestra che non si poteva chiudere e in cucina delle finestre che inizialmente ci hanno detto non si potevano aprire, una volta aperte però non si potevano chiudere! Abbiamo trovato tazze della colazione sporchissime che con una semplice passata di spugna sono tornate pulite! L'impianto di aria condizionata prevedeva uno scarico sul balcone che era perennemente allagato! Le antine dell'armadio della camera matrimoniale non si chiudevano! La serratura della porta di ingresso era difettosa e durissima: spesso dovevamo salire in due per essere sicuri di riuscire ad aprire la porta! Capisco che molte delle problematiche non dipendono direttamente dall'agenzia ma dal proprietario dell'appartamento, la recensione è solo per il rapporto qualità prezzo secondo me inaccettabile e questo dipende anche dall'agenzia.
I have just been on vacation for two weeks at the Ariston residence in Lignano Pineta through this agency. Despite the fairly high price of the apartment we encountered several problems: the most serious certainly the refrigerator not working, reported the problem the agency has promptly replaced it even if it was practically a mini bar for an apartment with 5 beds !! We therefore had to do the shopping every day because there was not the necessary! In addition there had to be a room with three single beds (as described on the website) upon our arrival we find only two beds, we contact the agency that brings us a cot with the slats that came away and that was barely in the room obviously also for a lower level than the two normal beds! In the bathroom there was a window that could not be closed and in the kitchen some windows that initially we were told could not be opened, but once opened they could not be closed! We found very dirty breakfast cups that with a simple wipe of the sponge came back clean! The air conditioning system had a drain on the balcony which was constantly flooded! The cabinet doors in the master bedroom did not close! The lock on the entrance door was faulty and very hard: often two of us had to go upstairs to be sure to be able to open the door! I understand that many of the problems do not depend directly on the agency but on the owner of the apartment, the review is only for the quality / price ratio in my opinion and this also depends on the agency.
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Tom Cermak on Google

Wir sind hier schon jahrelang Kunden und sind hier immer sehr zufrieden. Das Haus war rein, die elektrischen Geräte haben funktioniert... Das passt alles. Die Agenzia Mitarbeiter sind sehr freundlich und immer um eine Lösung bemüht. Natürlich kann bei jedem Bungalow bzw. Appartement das eine oder andere verbessert bzw. erneuert werden. Aber ich fahre hier auch nicht in ein 5 Sterne Hotel. Außerdem gab es nie essentielle Probleme bzw. Schäden. Also alles bestens! Die letzten Jahre bei dieser Agentur waren immer problemlos und sehr schön... Solange sich daran nichts ändert, werden wir die Agentur auch nicht wechseln.
We have been customers here for years and are always very satisfied here. The house was clean, the electrical appliances worked ... Everything fits. The Agenzia employees are very friendly and always try to find a solution. Of course, one or the other can be improved or renewed in every bungalow or apartment. But I'm not going to a 5 star hotel here either. In addition, there were never any essential problems or damage. So everything is fine! The last few years with this agency have always been easy and very nice ... As long as nothing changes, we will not change the agency.
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Manfred Lenzen on Google

Meine Erfahrungen mit der Agenzia sind nur positiv. Alle Mitarbeiter sind äußerst hilfsbereit und zuvorkommend. Schon bei unserem ersten Besuch 1988!! hatten wir ein äußerst positives Erlebnis. Unser Haus lag mitten in Pineta, aber wie in Pineta üblich unter hohen Pinien und war ohne Heizung. Aber unsere kleine Tochter (damals 10 Monate) musste gebadet werden. Und das ging nur mit Heizung. Also bin ich zur Agentur zu meiner damaligen Ansprechpartnerin Frau Battillana. Sie hat uns ohne Probleme eine neue Wohnung besorgt, die dann auch noch viel näher am Strand lag. Die Wohnungen in den Häusern Serenade, Bruna und jetzt Condominio Ariston waren stets aufgeräumt und sauber, auch wenn das eine oder andere mal kaputt war. Uns wurde stets geholfen. Wir werden wieder kommen. Wir freuen uns jetzt schon Ines, Marco und die Chefin Frau ....(Name entfallen) wieder zu sehen.
My experiences with the Agenzia are only positive. All employees are extremely helpful and courteous. Already on our first visit in 1988! we had an extremely positive experience. Our house was in the middle of Pineta, but as usual in Pineta under tall pine trees and without heating. But our little daughter (then 10 months) had to be bathed. And that was only possible with heating. So I went to the agency to my contact at the time, Ms. Battillana. She got us a new apartment without any problems, which was much closer to the beach. The apartments in the houses Serenade, Bruna and now Condominio Ariston were always tidy and clean, even if one or the other was broken. We were always helped. We will come back. We are already looking forward to seeing Ines, Marco and the boss's wife ... (name omitted) again.
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Michele Pascolo on Google

Ho avuto la sfortuna di prenotare tramite questa agenzia dal 10 di Agosto fino al 5 di Settembre me ne sono anche andato una settimana prima anche se pagata perche' rapporto qualita' prezzo era veramente scadente. Premetto che la villetta numero 100 nel "Villaggio Burchiello" era la terza sistemazione che mi proponevano e anche le precedenti due erano oscene in relazione al prezzo pagato e le ho rifiutate una subito e nell'altra ci sono rimasto 5 giorni. L'appartamento si e' dimostrato subito non pulito, non sanificato, macchie ovunque sul pavimento, mobili e stiviglie vecchie del dopoguerra, frigorifero con ruggine sia interna che esterna tanto che ho dovuto comprarne uno portatile in quanto mi rifiutavo di mettere qualunque cosa dentro questa sporcizia. C'erano ragni ovunque con le loro belle ragnatele, letti obsoleti come i materassi e i cuscini vecchissimi imbottiti di lana di vetro o cosa similare. Il bagno al secondo piano nuovo ma con i filtri conpletamente otturati dai resti delle famiglie che avevano pernottato nelle settimane prima di noi, televisore con schermo graffiato, luce esterna che non funzionava, luce della camera ad intermittenza, prese elettriche rotte e con i fili a penzoloni, posto auto stretto tra albero e altra auto difficile da parcheggiare. Alla fine del soggiorno mi e' stato detto che dovevo lamentarmi subito non alla fine, dubito avrebbero cambiato il frigorifero o la televisione poi sinceramente ero stufo di chiamarli al telefono per esprimere la mia insoddisfazione, visto che era la terza sistemazione che cambiavo mi aspettavo che almeno quella finale fosse non dico perfetta ma quasi, spiace aver ricevuto questo servizio proprio nella mia Regione, consiglio l'agenzia di fare un bel corso di aggiornamento siamo nel 2020 non negli anni 60 / 70 poi i clienti andrebbero anche accompagnati nei loro appartamenti non dato le chiavi e arrangiatevi, ho girato il mondo in lungo e largo ma un servizio come questo non me lo sarei mai aspettato.
I had the misfortune to book through this agency from August 10th to September 5th I also left a week earlier even if paid because the value for money was really poor. I state that the house number 100 in the "Villaggio Burchiello" was the third accommodation they offered me and also the previous two were obscene in relation to the price paid and I refused one immediately and I stayed there for 5 days in the other. The apartment immediately proved to be not clean, not sanitized, stains everywhere on the floor, old post-war furniture and cabinets, refrigerator with both internal and external rust so that I had to buy a portable one as I refused to put anything inside this dirt. There were spiders everywhere with their beautiful cobwebs, outdated beds like very old mattresses and pillows stuffed with glass wool or something similar. The bathroom on the second floor is new but with filters completely blocked by the remains of families who had stayed the night in the weeks before us, television with a scratched screen, external light that did not work, intermittent room light, broken electrical sockets and with wires dangling, narrow parking space between tree and other car difficult to park. At the end of the stay I was told that I had to complain immediately not at the end, I doubt they would have changed the refrigerator or the television then honestly I was tired of calling them on the phone to express my dissatisfaction, since it was the third accommodation that I changed I expected that at least the final one was not perfect but almost, sorry to have received this service in my region, I recommend the agency to do a nice refresher course we are in 2020 not in the 60s / 70s then customers should also be accompanied to their apartments not given the keys and arrangiatevi, I have traveled the world far and wide but a service like this I would never have expected.
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Karolina on Google

VILLA CA'PINNETA House very neglected - dirty, full of insects (spiders, snails, centipedes), many things to repair. Room in the basement in the worst condition - stench and moisture. Two bathrooms, but only one with hot water. The only plus is it's close to the beach.
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A C on Google

I visited Italy in July 2016: You don´t have the option to visit a house, prior you paid the full price for it. The trick is that they wanna check the house when you check out before they hand your deposit over to you - how does that work? The staff also neglected promises they made. Last visit, definitely. Unfortunately it´s not possible to rate ´em with no stars. There´s another agency (can´t remember the name but they´re pretty close to this "agency") and they´re much more professional than Valparaiso is. I swapped to the 2nd agency after a few days.
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Marco G. Pistrin on Google

Amazing experience at this place a while ago! The maintenance man, Marco, was amazing! We had an issue and he ensured we continued to have a pleasurable time at Valparaiso! If I could hire 10 people like him in The Netherlands ?? it would be a great thing! Good luck Marco!
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Yaroslav Kurennoy on Google

We family of 2 adults and 3 kids (9,11and 1 y.o.) rented through agency Valparaiso and stayed in Condominio Excelsior on 13 floor, apartment 52 with sea view. Checking was quick and they allow as to get in earlier. Appreciate it! During our stay we did not have much issues and the small once were addressed by the agency personnel quick and efficient. Thank you! The apartment is in the great condition, clean, with excellent view. Neighbors are peace and quiet – no issues there. There are few cons I would like to bring you attention to which might not be important for others. First is the loud music coming from all sides around the building until very late night or early in the morning. This might be an issue with small kids. You have option to get used to it or close the windows and use air condition, which we did not like. Second is the size of the kitchen. Its small and not designed for cooking for a big family with children. If you mostly eat outside – its ok, otherwise it was a challenge. Last thing please be aware that electricity is not included in the price and they charge it separately by reading the counter. Make sure you read it yourself as ours was presented incorrectly at the check in. Without using air-condition we spent 120 Euros on electricity within 40 days. Checkout was super quick, we get our deposit back. Highly recommended. Positive experience.

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