The Spanish Suite - Campo de 'Fiori
4/5
★
based on 8 reviews
Contact The Spanish Suite - Campo de 'Fiori
| Address : | Piazza Benedetto Cairoli, 9, 00186 Roma RM, Italy |
| Phone : | 📞 +9 |
| Website : | http://www.thespanishsuite.com/ |
| Categories : | |
| City : | Roma |
| Description : | Warm rooms with a modern vibe in a relaxed hotel housed in an 18th-century building. |
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Manola Moretti on Google
★ ★ ★ ★ ★ The rooms are pretty nice and the bathroom comfortable. The idea of having an app to order breakfast, call reception or reserve a taxi is great. However this is not accompanied by professional staff and the organization is poor. I asked for not cleaning the room and they cleaned it. I asked for breakfast at 8 am and they forgot. And they were pretty confusing regarding the taxi reservation. It does not deserve 970 euro for 5 nights with this random service. Sorry guys.
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Kim Hamilton on Google
★ ★ ★ ★ ★ Absolutely perfect location, lovely clean spacious room and bathroom with a great shower. Daily housekeeping by friendly staff. We were on the first floor which was great as the lift was broken for the first day and we had a baby with us. We didn't get the hotel cell phone in our room though so didn't realise we could have been ordering breakfast for the mornings. However plenty of lovely cafés serving breakfast nearby including directly opposite the front door. Check in was a bit of a fiasco. No one was at the hotel when we arrived, another guest actually let us in the front door and helped us haul our luggage up 5 floors of steep narrow stairs (broken lift at the time) to reception where no one was waiting. This other guest had a different phone number for the hotel so called the guy to come over and check us in. After that our stay was perfect!!
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Sheryl Bomberry on Google
★ ★ ★ ★ ★ Such a fine medium price hotel. The outlay is a little weird but there is an elevator. You order breakfast the night before and a fine little meal is delivered with freshly made lattes in the kitchen on site. So tasty.
I unexpectedly needed a wheelchair and they borrowed one for me at no cost, for the entire time we were there.
Room was pretty small but clean and comfortable.
Location was very convenient.
We loved this place and would definitely stay there again.
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Roxana Nunez on Google
★ ★ ★ ★ ★ This place is the worst!!!!!! Super dirty and rooms are ridiculously tiny. DO NOT STAY HERE!!!
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Roman Motsa on Google
★ ★ ★ ★ ★ The apartments are nice but honestly the reception looks unorganized. We couldn't get a second blanket when we requested one. But all in all a pretty clean place and close to the center. Very confusing entrance when you don't know where to go.
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Simone Cummings on Google
★ ★ ★ ★ ★ Excellent location, few steps from Campo del Fiori. Restaurants and shops on the doorstep. Carrefour market next door. Rooms within an apartment building on 4th and 5th floors, converted to holiday accommodation. Nicely furnished and decent sized rooms. Very clean and comfortable. Excellent communication with staff prior to arrival. Very responsive and helpful. Old style lift that needs doors closed otherwise it will get stuck on a floor and can’t be called! Air conditioner wasn’t functioning (or switched off ) in all of the four rooms we occupied but windows can be fully opened. No tea or coffee facilities in the room but can be had at small reception on the same floor.
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Vinova Deniz on Google
★ ★ ★ ★ ★ We had housekeeping service on our last day and threw out our bag of laundry - 100's of dollars worth of clothing.
When packing for our check out tomorrow morning 5am and there is:
1. no reception. 2. no one answering the phone (rings, picks up, hangs up) 3. no response from the website. 4. no response via email.
I am writing this now, without more detail, in hopes that someone handles this situation immediately so we can check out in the morning with our items.
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Koen on Google
★ ★ ★ ★ ★ I booked this hotel 6 months a go. And then suddenly, one week before our stay, our booking is cancelled. Without any reason given.
After me inquiring I get a vague explanation in a few words that my credit card didn't work. I checked with my bank and that is not true. They didn't respond on multiple of my emails after that.
I cannot help my strongly get the feeling that we are simply being cancelled because they can ask a lot more money (2x/3x) for the same room for last minute bookings now.
Never ever have I experienced this kind of behaviour from a hotel. Even one star is one to many.
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