San Giovanni Addolorata Hospital
3.1/5
★
based on 8 reviews
Contact San Giovanni Addolorata Hospital
| Address : | Via dell'Amba Aradam, 8, 00184 Roma RM, Italy |
| Phone : | 📞 +977 |
| Website : | https://www.hsangiovanni.roma.it/ |
| Categories : | |
| City : | Roma |
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Ocean Seastar on Google
★ ★ ★ ★ ★ I’m in the waiting room now and this place is unprofessional, lacks any technology, has extremely rude staff, and no soap in the bathroom. It’s dirty, unhygienic, and I wish I never let the ambulance take my mother here. I just found there are several international hospitals here in Rome, I’m guessing a much infinitely better alternative. I can get us out of here fast enough.
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Irene Montes San Martin on Google
★ ★ ★ ★ ★ Don’t even dare to come here. EMERGENCY ROOM IS THE WORST!
My husband came in because he was dizzy and nauseous. They ran a series of tests, we waited for 3 hours and the doctor came back saying that they made a mistake in the test. In the meantime, I had an allergic reaction in my eye. For the first time I had an allergic reaction to seafood, from the pasta before. He screamed at me in the lobby saying that I had to go to a an oftomologist and not there. My eye was completely swollen. The nurse went on and on giving me a diagnosis, when I just clearly needed a loratadine. Anyway, I had to run to a pharmacy to get something for my swollen eye and leave my husband in the
emergency room. It was already 2:00 am., I arrived at the Airbnb we rented, my husband called me again that there was another error in the test.
It has been the worst service I have had in my life. I have also seen how they are treating other patients, for sure they have chosen the wrong profession. They should be sued for Malpraxis.
FYI - if you are already there, stay aways from the bald guy with a goats beard.
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Kailyn on Google
★ ★ ★ ★ ★ As an American, I was pleasantly surprised with the care I received at this hospital, especially given the harrowing reviews I had read on here. I rolled my ankle very early on in my vacation and needed x-rays to see if it was sprained or broken, and I was in and out of the hospital in a span of about 2 hours. It is crowded and you’re likely going to be in waiting rooms and hallways with multiple sick and injured people, but I’ve honestly heard worse from some hospitals back home. Also, I did just fine without speaking Italian but this may vary based on your needs and who’s on shift when you get there. I was prioritized over others in the emergency room for some reason, perhaps because I only needed quick x-rays done. The ER doctor spoke Enlgish (though I had a whole paragraph ready to go on google translate just in case) and was able to tell me about the x-rays and what to do from here. If this is the closest hospital to you and you need assistance with an injury while on vacation, I don’t think you’ll have problems here.
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Aneta Veselá on Google
★ ★ ★ ★ ★ The worst experience in my life in the emergency room of this hospital. 15 hours of waiting with no treatment and no relief - just the opposite. My mum had trismus and her jaw was paralized, she could not eat and drink and was in unbearable pain. We waited 2 hours to see someone who was not even a doctor. They sent us to a different room to wait to see a doctor and we waited there for another 3 hours and I had to talk to the nurses several times to get attention. After so many hours of waiting, she got an injection for pain and waited for a specialist. He came and said we need to wait for another specialist who would come in the morning and unblock the muscles and they kept her there in the hospital for the rest of the night. I was told to try and pick her up at lunch time. We came earlier around 11am and she was still on the same place where we left her - in the emergency hall on a stretcher. The 'specialist' never came to see her! She was not offered any liquids and even though they knew she basically hadn't been drinking and eating for 2 days they refused to put her on a dropper. I wonder why these people became nurses if they obviously don't want to help others! This department is a total mess. After 15 hours we left with a script for painkillers and she had to get back to the Czech republic to get a proper treatment!
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Steven Rizzo on Google
★ ★ ★ ★ ★ This hospital is horrendous. I've been waiting 7 hours and still haven't talked to a doctor or nurse. I've begged for help but the nurse slams the door in my face. They are rotten to non-native Italian speakers. My pain medication has worn off, and no one cares. I'm fine with waiting. Just please help alleviate my pain. They just yell at you for not being patient as you watch people who came after you go see the doctor first.
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Robert Armijo on Google
★ ★ ★ ★ ★ Please do not go here. Ever. Go to UPMC Salvator Mundi hospital if you need care. Just take my word for it, as San Giovanni is a government free hospital and the staff does not care, and the hospital is overloaded in a major way. I spent 6 hours in the ER next to 9 dying patients. I counted them, lined up one by one like a car parking lot in a single room. I ended up leaving after being stuck in a hallway corner in a wheelchair trying to get help for my aggregated and dangerous blood clot in my leg. I can go on and on. I feel bad for the staff at San Giovanni but I feel even worse for the patients. I’m surprised in 2022 healthcare is even still this archaic in a developed country. I hope for the sake of the public this somehow gets improved.
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Elizabeth Wojdula on Google
★ ★ ★ ★ ★ I’ve never had, or seen, such horrible service before. My ER visit has been a nightmare! Let me start by saying that I am here, in Rome, visiting from the USA and I’m actually an ER and ICU nurse back in the USA. I broke my leg and it took health care staff 2.5 hours to finally give me pain meds even tho I was sobbing and moaning in pain and the break was confirmed. They told me I had a fracture but would not give me details. I am from the USA and I only speak English. A few of the staff members speak broken English but most don’t speak any English (which is okay) but they never used an interpreter or made an effort to ask what was wrong. I was told that I need surgery for my fracture but they will not give me details beyond that and just expect me to agree to be admitted. They would not let my husband back to see me or let me go to the waiting room to see him yet a guy (patient) next to me went out for a smoke and came back. Along with my fracture, I had a dislocation that they put back in place WITHOUT PAIN MEDS. I have been here for 12 hours now and they have never even taken my vitals. I could go on and on. DONT GO TO THIS ER IF YOU HAVE A CHOICE!!!
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PD B on Google
★ ★ ★ ★ ★ As a tourist in need of emergency care, from the moment I turned up and not speaking Italian I was on a hospital bed in under an hour. A massive thanks to all the brilliant nurses and doctors. Yes the facility is ageing and like all public hospitals they are understaffed and overworked but the professionalism was outstanding. Furthermore, being from a country with reciprocal medical rights the treatment did not cost me a single euro.
My sincere thanks
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