PRIMERENT - Exclusive Rent a Car

Bellissimo showroom. Sono un cliente Primerent e usufruisco del loro servizio a lungo termine. Cambio spesso auto e devo dire che hanno delle auto pazzesche e non ho dovuto legarmi a contratti pluriennali. Davvero utilissimo per me che voglio cambiare spesso auto.

Ho noleggiato una BMW M4 la macchina era fantastica e la signora Di Zopito è stata sempre gentile e disponibile.

Good experience!

The best rent a car experience ever had

We were misled by their good reviews. The rate was a bit higher compared to others, but anyhow we've decided to choose a "trusted company". Oh that was a wrong decision. We've rented Range Rover in Milan. Delivery was late for 5 hours and Rover was old and dirty. Don't use Primerent. Ever. Choose another company.

Excellent service! I got exactly the booked car, in perfect conditions and impeccably delivered at MXP airport. The return at our Hotel was as easy as the delivery. I highly recommend Primerent and I will be booking from them again.

Found Primerent through search and they were very responsive and professional. I rented the Maserati Ghibli which was in great condition and very reasonably priced. We agreed set rate for additional kms and I confirmed. The team was spot on, greeting us at the airport on schedule, being available for any issues including schedule changes and helpful with questions and requirements. Can highly recommend them to anyone looking for a special car to enjoy in Italy, and what a treat it was. Thanks tonally at Primerent, Grazie Steve

Pathetic company, rude to their clients. Have been a client of theirs for a few years now having had a number of rentals, I'm giving a genuine feedback. They are very slow to rectify any issues or questions that you may have. During my first long term rental a service light popped it took weeks for them to arrange anything with my local dealership I ended up booking myself in and taking care of it personally (2 occasions on the same car). Depending on what time of year you book your car you might get summer tires or winter if you rental takes place across different season tough luck they tell you to change the tires yourself then bring them back to their garage at the end of the rental, paying for a premium service at the end you end up doing their work for them. The second rental involved a total disaster when it came to the payments from their back office. I collected a car on the 5th November which means the monthly payments would come out on the 5th of every month. It did for the first coupe of months then they simply forgot to charge me for 2 months resulting in threats for the car to be taken away and being rushed to make a payment like some criminal, something that was not my fault in anyway if the payment was taken as agreed every 5th automatically there would of not been any issue the bank would of accepted the charge. If you extend your rental they never send you any email with confirmation or a new contract and if you get stopped by the police you just need to tell how incompetent the company is and yet again waste time due to they appalling service! Furthermore, to get in touch with them and get a proper reply you need to constantly email or WhatsApp them and they never replied. Last time took me 4 weeks to get a decent reply when I payed thousands of euro!!!! All in all AVOID this people you'd be better off with other companies, prices are compete rip off. Get yourself an luxurious car from Sixt in Germany or any other know company and you'll pay half the price for a premium car that comes from experience. Appealing service, not worth the money.