Nove25 Bologna
4.1/5
★
based on 8 reviews
Contact Nove25 Bologna
Address : | Via Clavature, 13, 40124 Bologna BO, Italy |
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Phone : | 📞 +978 | ||||||||||||||
Website : | https://www.nove25.net/it/ | ||||||||||||||
Opening hours : |
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City : | Bologna |
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Paolo Paltrinieri on Google
★ ★ ★ ★ ★ Cortesi e puntuali nei consigli
Courteous and punctual in advice
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GIOVANNI SOLOMITA on Google
★ ★ ★ ★ ★ Nulla di che
Nothing that
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muriel chevalaz on Google
★ ★ ★ ★ ★ Très belle galerie avec superbes boutiques
Very nice gallery with great shops
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Gaetano Prencipe on Google
★ ★ ★ ★ ★ Premetto che sono anni che acquisto prodotti Nove25. Passeggiando in centro a Bologna, ho notato che in via Clavature avevano aperto un negozio ufficiale Nove25 e sono entrato per visitarlo. La commessa all'interno è stata molto carina, educata e disponibile. Dopo aver visionato diversi anelli ne ho acquistato uno. La commessa mi ha fatto il 15 per cento di sconto previsto come apertura della nuova sede. Ho acquistato un anello misura 22 e dopo essere arrivato a casa l'ho provato e mi sono accorto che mi andava largo, perchè quando l'ho provato a causa del caldo avevo le mani un po' gonfie. Il giorno dopo sono partito per le ferie e ho aspettato il ritorno per poterlo cambiare. il 2 Agosto mi sono recato in negozio per cambiare la misura dell'anello e la commessa mi fa presente che dovevo rimborsare 15 euro che era lo sconto che mi era stato applicato. A questo punto sono sono rimasto molto male, non per le 15 euro, ma per il fatto che pur non avendo cambiato prodotto ma solo la misura ho dovuto subire questo trattamento a dir poco sconcertante e di basso profilo commerciale. Mi dispiace, ma ritengo questa esperienza negativa e deludente.
I state that I have been buying Nove25 products for years. Walking through the center of Bologna, I noticed that an official Nove25 shop had opened in via Clavature and I went inside to visit it. The saleswoman inside was very nice, polite and helpful. After viewing several rings, I bought one. The order gave me the 15 percent discount provided for opening the new office. I bought a ring size 22 and after arriving home I tried it and I realized that it fit me well, because when I tried it because of the heat my hands were a bit swollen. The next day I left for vacation and waited for the return to be able to change it. on August 2nd I went to the shop to change the size of the ring and the saleswoman reminds me that I had to reimburse 15 euros which was the discount that was applied to me. At this point I was very upset, not for the 15 euros, but for the fact that despite not having changed the product but only the size, I had to undergo this treatment, which is, to say the least, disconcerting and of low commercial profile. I'm sorry, but I find this experience negative and disappointing.
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Enrico Giovanni Medri on Google
★ ★ ★ ★ ★ Il personale è molto gentile e disponibile, qualche mese fa ho acquistato un orecchino da loro e per vari problemi all'articolo mi è capitato di tornare più volte in negozio nel giro di due giorni. Mi hanno sempre assistito, fino a quando non è stato risolto tutto.
The staff is very kind and helpful, a few months ago I bought an earring from them and for various problems with the article I happened to go back to the shop several times within two days. They always assisted me, until everything was sorted out.
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Raffaello Andalo on Google
★ ★ ★ ★ ★ Ecco qui il top di gentilezza ti senti a casa ottimi prodotti e certamente ottime tecniche di vendita sono uscito soddisfatto
Here is the top of kindness you feel at home excellent products and certainly excellent sales techniques I came out satisfied
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Tempus Fugit on Google
★ ★ ★ ★ ★ Commentaire en Français , mail envoyé en italien au siège. Nove25 découvert il y a 15 jours , collectioneur de montres et bijoux nous avons adoré les créations . Achetant souvent des bijoux de chez " Macabre" ou " Dhin van" en 10 jours 3 visites 1400 euros d'achat . Le dimanche 25 nous voulions après un achat le matin y retourner pour acheter bagues collection création . Vers 15h30 je pousse la porte , un jeune homme titulaire sans dire bonjour se permet des familiarités. L'ayant rencontré lors du premier achat .titulaire qui devrait apprendre le respect client et le sens commercial. INDAMISSIBLE, VOS CLIENTS SONT LA POUR DÉPENSER . PAS POUR ÉCOUTER CE QUE VOUS QUALIFIEZ D'IRONIE. APPRENEZ À DIRE BONJOUR SURTOUT .
ancien directeur commercial Corialis Afrique / moyen orient un titulaire de ce genre devrait changer de métier. Mail envoyé au siège ..sans réponse....
Commentary in French, email sent in Italian to headquarters. Nove25 discovered 15 days ago, collector of watches and jewelry we adored the creations. Often buying jewelry from "Macabre" or "Dhin van" in 10 days 3 visits 1400 euros of purchase. On Sunday 25th we wanted after a purchase in the morning to go back to buy rings collection creation. Around 3:30 p.m. I push the door, a young titular man without saying hello allows himself to familiarize himself. Having met him during the first purchase. Holder who should learn customer respect and commercial sense. INDAMISSIBLE, YOUR CUSTOMERS ARE THERE TO SPEND. NOT TO LISTEN TO WHAT YOU QUALIFY AS IRONIE. LEARN TO SAY HELLO ESPECIALLY.
former commercial director of Corialis Africa / Middle East, an incumbent of this type would have to change jobs. Mail sent to headquarters ... no answer ....
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Clément Pedoussaud on Google
★ ★ ★ ★ ★ Stunning Jewelry for men and women.
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