Hertz
3.6/5
★
based on 8 reviews
Contact Hertz
| Address : | Piazzale Sordoni Sandro, 1, Via del Consorzio, 60015 Ancona AN, Italy |
| Phone : | 📞 +977798 |
| Website : | https://www.hertz.it/p/noleggio-auto/italia/ancona/ancona-aeroporto |
| Categories : | |
| City : | Ancona |
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Enrico Brandoni on Google
★ ★ ★ ★ ★ Ottimo servizio e cordialità da parte degli addetti durante il ritiro della macchina. Consigliato
 Excellent service and friendliness on the part of the employees during the collection of the car. Recommended
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antonio caruso on Google
★ ★ ★ ★ ★ Auto a noleggio situato all'aerioporto di Porto Recanati . Parcheggio esterno posti per disabili. Il personale molto gentile e attendo a soddisfazione le esigenze dei clienti . Lo consiglio
Rental car located at the Porto Recanati airport. Outdoor parking for disabled people. The staff are very kind and I look forward to meeting the needs of the customers. I advise
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Andrea Auriemma on Google
★ ★ ★ ★ ★ Mirco e Serenella fantastici, precisi, puntuali, cordiali, è sempre un piacere noleggiare con loro e il gruppo Hertz
Mirco and Serenella fantastic, precise, punctual, friendly, it is always a pleasure to rent with them and the Hertz group
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Daniele Marchetti on Google
★ ★ ★ ★ ★ Salve si maah purtroppo nn e uscito mio ordine per noleggio.. Ho dovuto tornare a casa ?????????
Hi yes maah unfortunately nn my order for rental came out .. I had to go home ?????????
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Erika Piazza on Google
★ ★ ★ ★ ★ Ci siamo trovati in panne con l'auto noleggiata da poco. Chiamati per capire come dovevamo comportarci e trovato alquanta scortesia. Nessuna assistenza al cliente in quanto non avevano auto da darci per il cambio. L'unico servizio messo a disposizione del cliente il carratrezzi, il quale una volta chiamato ci ha informato che lui ci avrebbe accompagnato al deposito e poi avremmo dovuto chiamare un taxi ed arrangiarci.
We found ourselves stranded with the newly rented car. Called to understand how we should behave and found some rudeness. No customer assistance as they didn't have cars to give us for the change. The only service made available to the customer was the carratrezzi, which once called informed us that he would take us to the depot and then we would have to call a taxi and arrange for it.
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Dick de Bakker on Google
★ ★ ★ ★ ★ Excellent service!
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Karan Naithani on Google
★ ★ ★ ★ ★ Doesn’t keep cars ready all the time, advisable to reserve in advance.
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Andrea G. on Google
★ ★ ★ ★ ★ Unfriendly and unprofessional lady at the front desk upon arrival. I prepaid a Jeep Renegade, but was given a Fiat Tipo (I doubt they are in the same category, but if they are, then it is a mistake and should be fixed). Car was extremely dirty (I understand there might have been a storm the night before or something, but I collected it around 10am on a beautiful sunny day. There is no excuse for that). And finally... it has now been 10 days since I returned the car, and I still have not received my deposit back.
The gentleman I found at the desk when I returned the vehicle was polite and professional, but everything else was so wrong that I cannot give them more than one star.
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