Franck Provost

I was disappointed both me and my wife .... that they made from our hair is a disaster !!!! ..... to never again ....

Katia has now become my favorite hairdresser and Eva that of my son.

Unskilled staff. Going to cut their hair is like shaving with a lawnmower.

Shop inside the Peschiera Borromeo shopping center very convenient for those passing through but if I have to be honest apart from the urgency of the moment having the possibility to go elsewhere I would not have too many scruples € 20.00 for the haircut of a little boy 14 years....

Local located in the Ipercoop shopping center in Peschiera Borromeo. I have been coming here for a few years and I am always happy with it. Very qualified and attentive staff. Now I also take my husband there and he has never been disappointed.

I have been there several times and have always been satisfied after all with the work done ... maybe just a little expensive to do only cut and fold. Today it seemed like entering another store. I enter, no one is waiting and I say to myself: what luck! No hurry!; pity that I was the only one to think so ... the girl who greets me coldly, makes me sit down as if I annoyed her, you could see that she was nervous, but on the client's side I shouldn't worry about it. He asks me if I already know what to do and not having clear ideas, I hope he will give me support; instead, without proposing to me catalogs with photos, ideas or opinions, he hastily limits himself to giving me a mirror to indicate to what extent he had to cut his hair behind and is also pissed because I don't keep the mirror as she wants !!! He concludes with a: "ok, check them out" and send me to the wash. He disappears ... comes back after a while and washes my hair with a rhino's grace. When I tell her that I don't want the cream on her hair, she gets annoyed and pretty much forces me to put it on ... she lets me wash again and disappears again. When we finally get to the cut, three seconds of clock and ... finished! The amount of hair cut is perceived only under the microscope! Meanwhile he laughs and jokes with his colleagues and I stand there like a presence: I really bother you !!! he dries my hair exactly as I would have done at home and even before turning off the hair dryer and with a doing what to say annoyed is little, he turns to me to ask me if it's okay. I do not have time to reply, that the girl is already in the checkout and asks me for the right name to close the card. I pass the ATM and give him € 48.50. While I am waiting for the receipt, he trembles at the counter with his face drawn and pissed off with his little leg dancing nervously and his fingers drumming on the desk. Not even goodbye, if not when I get in the door to leave with a "goodbye" ... I don't think so.

Very satisfied with the service and the cut, qualified staff. A few euros less on the price would be appreciated, thank goodness there is the shopping center card that allows 20% discount. I'll be back.

Completely dissatisfied. The cut completely different from the one requested, also through photos: the hair had to touch the shoulders and be scaled (pulled off) and my daughter finds herself with her hair all even and short two fingers under her ears! A red gloss is required and an orange is found. At the end of the bill they refuse to apply the 20% discount because it is a pre-holiday (but where is it written? It should be clearly described to the customer). You obviously lost three clients, me and my daughters. Maybe you care little. But sorry to see so much incompetence. For € 160 I was expecting something more. Totally not recommended.