Consolato Generale della Repubblica Popolare Cinese a Firenze

3.5/5 based on 8 reviews

Contact Consolato Generale della Repubblica Popolare Cinese a Firenze

Address :

Via dei della Robbia, 91, 50132 Firenze FI, Italy

Phone : 📞 +97889
Website : http://firenze.china-consulate.org/
Categories :
City : Firenze

Via dei della Robbia, 91, 50132 Firenze FI, Italy
芈小柔 on Google

人有点多但是办的挺快的。说工作态度不好的,你材料准备不全,人家让你按指纹你按不对,让你一笔一画写名字你写不明白,解释完了你听不明白,谁看你不烦?而且说一句谢谢,您好,再见,礼貌一下有那么难?
There are a lot of people but it is fast. Saying that the work attitude is not good, your materials are incomplete. People ask you to press your fingerprints. You press them incorrectly. You can write the names one by one. You ca n’t understand them. After the explanation, you do n’t understand. And say thank you, hello, goodbye, how difficult is it to be polite?
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Yi Xiao on Google

今天去佛罗伦萨大使馆办事,印象最深的就是其中有位陈女士,大热天,人都排长队,她一个人那么忙,那么多人,有些人去办事也不配合别人工作,态度也不好,她却一直在微笑,期间一空水都没喝,非常难得的友好态度。所以敬请同胞们,尽量配合工作,也给个感谢和微笑好吗?人生已经如此艰难,我们还是要微笑再微笑,它不能让你的人生变得轻松,但能让你和你周围的人心情变好!
Today, I went to the embassy in Florence. The most impressive thing is that there is a lady, Ms. Chen. On a hot day, everyone is lined up. She is so busy, so many people, some people do not work with others, and their attitude is not good. She has been smiling all the time, during which she did not drink any empty water, a very rare friendly attitude. So please fellow citizens, try to cooperate with the work, give a thank you and smile? Life is already so difficult, we still have to smile and smile, it can not make your life easier, but it can make you and the people around you feel better!
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Stella on Google

上次打了电话说周五放号,每周五等着放号,等了三个星期,结果一个号都没放出来,想再打电话问问,结果现在电话也不接了。大使馆,你不是为民服务吗!!!现在护照过期,还要按手印,怎么办!!!
Last time I called and said that the number will be released on Friday. I waited for the number to be released every Friday. After waiting for three weeks, I didn't release a number. I wanted to call again to ask, but now I can’t answer the phone anymore. Embassy, ​​don’t you serve the people! ! ! Now that the passport has expired, I have to press my handprint, what should I do! ! !
哈哈哈 on Google

做门口整理拿护照的那位,脾气真是不敢恭维,我也是无语了,拉着脸说什么12:00马上就关门了,我看了手机,确实已经11:57了,我也说明之前并不知道,并且礼貌性的道了三次歉,全程摆脸色,我就觉得奇怪了,我就拿个护照,全程拿到付钱不到两分钟,而且还在工作时间范围内,你在那甩脸色的意义在哪里,催了两三次你给我快点,我也是你提什么我马上给什么,期间不小心碰了亚克力隔板,又没好气对我说给我慢点,我是可以理解马上要下班了,又来人的烦躁心情,但是请你端正你的工作态度,你做的是国家性质的事,你丢的不是你一个人的脸,下到领事馆,上到国家,别人会认为上面下派的领事用人不善,无法为广大的海外华侨提供有效帮助
The one who was doing the door sorting and holding the passport was really disdainful. I was speechless. He held his face and said that the door would close at 12:00. I looked at the phone and it was 11:57. I don’t know, and I politely apologized three times. I made my face all the time. I felt weird. I took a passport. The payment took less than two minutes and it was still within working hours. What’s the meaning of the expression? I urged you to hurry up two or three times. I will give you what you mentioned. I accidentally touched the acrylic clapboard during the period. I didn’t feel angry and told me to slow down. I can understand right away. It’s about to get off work, and people feel upset again, but please correct your work attitude. You are doing things of a national nature. What you lose is not your face. If you go to the consulate or go to the country, others will think The consuls sent from above and below are poorly employed and unable to provide effective assistance to the vast number of overseas Chinese
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YoFei Yan on Google

可以说非常无敌糟糕!!!!两周预约不下十封邮件 一封都不带回的 写明了是紧急情况也没有回复 领事馆在这里难道不是为了给华人更方便的服务以来解决问题吗???还是说现在的领事馆就徒有个外壳?回复个预约邮件很困难吗?还需要你们自己评估紧急不紧急 是否在疫情后处理 太可笑了 等你们评估完黄花菜都凉了 就这种态度
It can be said to be very invincible and bad! ! ! ! No less than ten emails were reserved for two weeks, and none of them were brought back. It stated that it was an emergency and did not respond. Isn’t the consulate here to provide more convenient services to the Chinese to solve the problem? ? ? Or does the current consulate just have a shell? Is it difficult to reply to an appointment email? You also need to evaluate whether it is urgent or not, whether it will be dealt with after the epidemic. It’s ridiculous. After you have evaluated the daylily, it will be cold.
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Iliana A on Google

在网上预约换护照的业务我看是不可能的!连续几个礼拜不定时登陆网页查看有没有新名额放出来,但是每次看要么是没有更新,要么就是早上看全预约满,下午看时多加了5天的名额,每天好像90个名额,但是也会全部预约万!!!!!全部!!这一颗星也是不情愿给的。
I think it’s impossible to make an appointment for passport exchange online! Log in to the webpage from time to time for several consecutive weeks to check if there are any new quotas, but every time I watch it, either there is no update, or the appointment is full in the morning, and the quota is added for 5 days when I watch it in the afternoon. It seems that there are 90 places every day. I will make all reservations too! ! ! ! ! All! ! This star is also reluctant to give.
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Khelifa Baizid on Google

Amazing peoples and fast service
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Angela Morelli on Google

Very kind and helpful!

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