Compab S.r.l.

Bad experience with this company. Bath top inflated after 4 months of careful use. The dealers and not the producers, after sent photos and complaints e-mails, took charge of the replacement at their own expense. The manufacturers have stated that it is not a defect but a misuse. A regularly dried bathroom top that swells and flakes after such a short time cannot have been waterproofed properly and given the costs only one thing to say: never again a product of this brand

NOT RECOMMENDED !!!! Stay away! I bought two bathrooms a year and a half ago, and after a few months both mirrors, but one in particular, showed a dark brown halo on the lower edge, a very obvious defect. It looks like an aged mirror. I asked the dealer for assistance, as the product is still under warranty but the company, after 5 months of ordeal, told me that according to them I used "aggressive" products not suitable for cleaning the mirror ... I assure you that I have only used the glassex !!!! Not a serious company, unreliable, and with very low quality products! ABSOLUTELY TO AVOID

Bad product! My daughter fought for months with a retailer, who promotes the products of this brand. The total 3 pieces of furniture purchased by this brand, which she had to change without this manufacturer recognizing the defects, were paid by both her and the retailer himself. The manufacturer not only removes himself from any responsibility, but immediately rejects after-sales assistance and thus disappears with a simple email in which he writes that "the products are not defective, we produce them in industrial quantities and they have never given problems. Given the precedents in which some have taken advantage of it, we do not provide any assistance or replacement in this regard as the defects do not depend on us but on the apartment in which they were installed (eg seasoning, humidity and abundant water splashed on the wood). Absurd! A piece of furniture that should maintain its characteristics precisely because it was made to be placed in the bathroom, it swelled up (and this vice presented itself to all three of the replaced cabinets of their brand), as if we were to throw water at it with a fire hydrant according to them! After months of hardship, the retailer (not the manufacturer, I repeat) paid for the 3 cabinet at his own expense because otherwise my daughter had to pay for that too. In addition to being thieves, they are also criminals! Don't you dare buy from them absolutely! If I knew I went to Ikea or convenience world or the like. Spent so much for bad quality! highly discouraged!

I should have read the reviews on the internet before trusting the dealer. I tell my experience, in the hope that someone does not make the same mistake as me !!!! Meanwhile, I state that I do not usually issue negative feedback, because I usually inform myself before buying. This time, however, the retailer (a shop in my area) rushed me by saying "if you don't buy today, it doesn't necessarily arrive by Christmas (it was November). Well, I buy two bathrooms that day, and ... just one arrived before Christmas, the other around mid-January This is already the first problem. So, let's go back to December, when the first bathroom arrives on time: a chipped piece of furniture, the manufacturer agrees to "fix it". In practice, at this point I had already started the demolition of the second bathroom, and the manufacturer's proposal was to send the cabinet / sink back to the company, to be able to fix it and send it back to me. Not being able to go weeks without a sink, I keep a piece of furniture paid for new, but ruined. I will probably get a bottle of nail polish to plug a little ... in any case, it was my choice, that of not wanting / being able to stay weeks without a sink. We come to the second bathroom, not yet withdrawn. I called the company several times to ask for simple technical information, that is, whether the mirror LEDs need grounding or not. They reply that they do not give information to individuals, but to contact the dealer. Reseller who is obviously overworked and doesn't have time to contact them again, or who hasn't given me an answer at the moment. So, to close, it is good that the times are different from those proposed in the order phase; it's okay that a piece of furniture arrives damaged, and that their proposal is to send it back to the company being who knows how long without it. It is okay that there is no sheet of paper with written on what material it is, how to clean it etc ... It is very good that on the site there is not a minimum of technical data sheet of the systems, as well as in the packages and inside the packages. it's okay that their customer service only speaks to those who have a VAT number. And, above all, it is okay that for furniture (here it is subjective, I express only my very personal and very contestable point of view, not being qualified to give authoritative judgments .... but it is a review and therefore I say what I think) comparable to those that elsewhere would cost much less if you spend a lot, convinced of having a better service, when instead Ikea, Leroy Merlin, world of convenience and various other "price" shops offer much better assistance as well as completely different prices. Therefore, I will NEVER buy anything from this company again, and I will do my best to advise against it as much as possible.

Unprofessional company, I already had to send back 5 ceramic washbasins, because the yellow-pink color was visible on the edges. Their agent in the Trieste area, pointing out the defects, replies that they will all arrive so unfortunately. In my opinion arrogant and unprofessional response if we look at the high price of these washbasins - furniture. Non-existent assistance, which is then put by the dealer. I strongly advise against !!!