Bologna Welcome - Official Tourist Office
3.2/5
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based on 8 reviews
Contact Bologna Welcome - Official Tourist Office
Address : | Piazza Maggiore, 1/e, 40124 Bologna BO, Italy |
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Phone : | π +98 | ||||||||||||||
Website : | http://www.bolognawelcome.com/ | ||||||||||||||
Opening hours : |
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City : | Bologna |
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Carl Bamford on Google
β β β β β I have to say that my experience with three Bologna Welcome staff was excellent. They were fast and friendly, and I didnβt have to wait long to see a clerk. They have two staff waiting to help as you enter.
The waking tour was very interesting and itβs great that it is in Italian and English as it gives one time to look around while the other language is being spoken. Keep up the good work ??
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Furio Detti on Google
β β β β β Italian Office for tourists are usually bad. Bologna Welcome is NO exception. In times of Covid19 it is hard to know if a location, museum, monument et al., were open or closed. And it is more risky to plan a trip just to find yourself before a closed door. Any serious manager would improve the online or phone assistance. But, yes, we are in Italy, no signs of reasonable management. I called four times the service. They cut off the call or shut down after the usual recorded plethora of messaging and "Inno alla gioia" soundtrack. Italy. Tourists: go elsewhere. Maybe a new lockdown would send those no-useful home, fired. I hope for.
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Ariadne Kosmadaki on Google
β β β β β The personnel was extremely helpful. They took the time to explain to us what are our options, what is the best choice for us in terms of ticket buying in order to save money and gave us recommendations on what to see and what is the most interesting route to approach it.
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sylvia workvideo on Google
β β β β β 2 persons to meet you and take a waiting ticket for you without answering your questions and two othes behind desk, of them only one authorised to answer you but only after pushing the button with your number on the screen.. most unefficient office.. wifi locked up..
and all museums and galleries in Bologna are closed Monday.
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Lisa McQuery on Google
β β β β β If you're interested in touring Bologna and getting a very thorough and informative look at the city's past, then Bologna Welcome is just right for you! The tour guides are extremely knowledgeable of not only the city's history but about the entire country's. A great way to spend an afternoon roaming around the "red city", and learning fun facts you never knew. Exploring Catholic churches, cathedrals, museums and Universities, the things you'll discover may just surprise you. I would highly recommend the tour for those interested in history and exploring the city in a way you wouldn't normally think of doing.
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Matthias Wuerth on Google
β β β β β The tour was a horrible experience - I booked a tour in English and ended up in a tour in English and Italian with almost 30 people. We did only a short version of the tour to the historic city center and most of the time was passed whilst waiting for the guides' explanation in Italian. This is not at all appropriate and I really felt screwed up. This tour can't be recommend to anybody and I would suggest that you think about if such economies can help the City to attract visitors.
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Spencer Hawken on Google
β β β β β Sad as the advisor we saw was less than helpful while others seemed to get excellent customer service.
We visited on NYE to enquire what was open and at first all was good, the assistant gave us a map and guide. But when we asked where something was we were told βitβs on the mapβ the pronunciation of the venue which we were pointed in the direction of might not be easy for English speakers to understand, was not clear on the map and when we asked the advisor to point to the place he simply replied itβs on the map. βDid you say it began with a B?β Yes was his reply, but it never it began with a P. And by the time weβd figured it out it was not worth the journey!
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sina mo on Google
β β β β β The staff were helpful and yes you have to take a ticket and wait for your turn but it didnβt take long at all. Highly recommend to do the walking tour, I spent a very informative morning with Roberta who was our guide and was extremely knowledgeable. The tour really helped me to appreciate and understand the history of the city and the culture.
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