Bimbostore

Large shop with many things but the shop assistants are completely fugitive. With my stomach in the ninth month, I go around half a shop to find one, when I find it first he ignores me and to my greeting he replies 'wait a minute' and continues to arrange things on the shelves. When he finally considers me, he answers my questions in monosyllables, completely non-exhaustive. Like: what is the difference between this seat and this other one since there are 250 euros of difference? Answer: the lining fabric. Then going to another store of another chain I discovered that instead there was a substantial difference in the response to the crash tests and therefore in safety. If this is the service they provide in the store, you might as well buy online! The icing on the cake is the parking with few places and very uncomfortable, from which you can only exit with a long reverse gear.

The experience at this chain was embarrassing to say the least, because I did not think that such a large chain needed to sell, giving it as working, a service that is not working. When I entered the shop at the end of May asking for information on the possibility of creating an ONLINE list, because 90% of my relatives and friends live at least 300km from here, the person who proposed himself behind the desk replied in the affirmative, telling me that I would have given an appointment and a person available to create my ONLINE birth list. Well, made an appointment, created a list that was around 2000 euros. I warn relatives and friends about how to access the list, already at that point I had to understand that there was something that didn't work .. the clerks do not recommend going from the phone and using a PC .. okay .. tell everyone this thing and the precise name as they had written the gold otherwise they would not have entered the list. Inside the list about 3/4 of the articles were without photos, the problem is that there was not even a description and often the name of the article did not describe the object. I go to the shop, I complain, I ask to contact customer service, but they tell me that it is useless, that it was just like that. Searching on the web I find an email from the bimbo store customer service, a farce that they replied with generic emails without ever addressing the proposed problem and when you insisted they answered whistles for fiascos. After yet another phone call from a friend who wanted to make a purchase from the list, but was prevented because the object in question could only be bought in the shop, I went to the shop and closed the list. Looking for an alternative a few days after the birth of the creature I discovered that on Amazon you can create a birth list, and I let you imagine how easy it is to create it and to access it. I, as a child store, sincerely due to the lack of seriousness of the company, I won't even buy a pacifier!

An open box with 16 people lined up? Forget the embarrassing slowness but the other 3 clerks wandering around the wards and chatting, organization zero.

When I went to the store 6 months ago to buy the trio I found a very competent and patient boy in explaining the models, so after this first important purchase, I also decided to make the birth list. Too bad, it was rather a disappointment, both for the impossibility of purchasing the products online, and because many gifts that were made to us are not available in the shop in a short time. For example: if my daughter was born in January and you give me a rain cover, you can't not have made it available to me in early April, when do you want me to use it in mid-August ?? !!

I tried several times to call for information, which I needed to decide whether to come to the shop or not. The phone always answered an automatic disc, which simply provided the opening hours of the store, and after a while the call was cut off. So I went to the shop on purpose, to learn - after waiting, because the information desk was empty - that the size of shoes needed for my son exceeded those for sale. I therefore wasted time unnecessarily thanks to a non-existent telephone service.