Avis
3.3/5
★
based on 8 reviews
Contact Avis
| Address : | Abruzzo Airport, Via Tiburtina Valeria, 65121 Pescara PE, Italy |
| Phone : | 📞 +98 |
| Website : | https://www.avisautonoleggio.it/guida-con-avis/localit%25C3%25A0-noleggio-auto/europa/italia/pescara/aeroporto-abruzzo%3Fmap%3DGoogleMyBusiness-PSR |
| Categories : | |
| City : | Pescara |
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Coach BD'Albenzio on Google
★ ★ ★ ★ ★ Ho prenotato su carflexy, dove hanno ritirato tranquillamente €80 dalla mia carta prepagata, vado due gg prima, per vedere il da farsi, e oltre alle semplici direttive non ho avuto quella più importante, che ti rilasciano l'auto solo con la carta di credito nemmeno quella di debito. Quindi dovevo ritirare l'auto per prendere il traghetto il gg stesso, quindi niente auto e alla mia domanda del pagamento già trattenuto, mi hanno detto che ci dovevo pensare io... così ho fatto ma per l'ennesima volta non mi hanno detto che se passa l'orario del ritiro il sito tiene i soldi già prepagati.... una pessima esperienza... soprattutto mancanza di dialogo con il cliente, dicono lo stretto necessario, e a malapena ti guardano in viso quando ci parli... gli addetti alle auto Fabio e Maurizio contrariamente hanno cercato in tutti modi di aiutarci rendendosi al massimo della disponibilità e comprendendo il disagio avvenuto. Sconsiglio comunque...
 I booked on carflexy, where they quietly withdrew € 80 from my prepaid card, I go two days before, to see what to do, and in addition to the simple directives I did not have the most important one, they only issue the car with the card credit not even that of debt. So I had to pick up the car to take the ferry on the same day, so no car and at my request for the payment already withheld, they told me that I had to take care of it ... so I did but for the umpteenth time they didn't tell me that if the pick-up time passes, the site keeps the money already prepaid .... a bad experience ... especially lack of dialogue with the customer, they say what is strictly necessary, and they hardly look you in the face when you talk to them ... the car attendants Fabio and Maurizio, on the other hand, tried in every way to help us making the most of their availability and understanding the inconvenience that occurred. I do not recommend anyway ...
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Nicola Labriola on Google
★ ★ ★ ★ ★ Peggior Autonoleggio.
purtroppo il mio Noleggio auto e stato molto peggio di quello che mi aspettavo.
Riepilogo costi:
Euro 265.00 prenotazione online.
Euro 435.68 costo autonoleggio cambio veicolo.
Euro 198.85 graffio al cerchio.
Euro 643,53 fattura finale.
Totale importo detratto dalla mia carta di credito a fine noleggio
Euro 1543.68 per 13 giorni di noleggio.
ho noleggiato una Fiat 500 L
e non una Ferrari.
Ho fatto reclamo, dopo 3 settimane di attesa, l'unica cosa che mi hanno detto é che gli dispiace però non possono effettuare rimborsi.
La mia esperienza con AVIS - Budget e stata veramente pessima. E non la consiglio a nessuno, se avete soldi in più sulla carta spendeteli diversamente.
Worst Car Hire.
unfortunately my car rental was much worse than I expected.
Cost summary:
Euro 265.00 online booking.
Euro 435.68 cost of car rental vehicle change.
Euro 198.85 scratch on the rim.
643.53 euros final bill.
Total amount deducted from my credit card at the end of the rental
Euro 1543.68 for 13 days of rental.
I rented a Fiat 500 L
and not a Ferrari.
I made a complaint, after 3 weeks of waiting, the only thing they told me is that they are sorry but they cannot make refunds.
My experience with AVIS - Budget was really bad. And I don't recommend it to anyone, if you have extra money on paper, spend it differently.
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Fabio Colamarino on Google
★ ★ ★ ★ ★ Su Google il loro orario risulta continuato, ma nella realtà non è così! Ho aspettato un'ora per ritirare un'auto prenotata!
Se lo avessero detto sarei arrivato prima dell'orario di chiusura!
On Google their schedule is continued, but in reality it is not! I waited an hour to collect a booked car!
If they had said I would have arrived before closing time!
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Gianluca Conti on Google
★ ★ ★ ★ ★ Best choice in Pescara
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Ian Guest on Google
★ ★ ★ ★ ★ Palm off b class vehicles as c and hope you don't notice. More interested in up selling than delivering what you paid for in the first place.
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D Rob on Google
★ ★ ★ ★ ★ Charging for a very small scratch that I didn't do, it would easily clean off if they tried €245 beware as he inspected the car making sure he found something
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Tiziano C. on Google
★ ★ ★ ★ ★ Good service and price but some problems about the snow chains.
In Italy, if didn’t have the snow chains a board you risk a penalty.
Please provide all your cars with the snow chains or the termic tyres.
The customer don’t need ask the snow chains but the Europe Union forced you to respect the rules.
Avis for few euros more,don’t play with the lives.
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Alia Accommodation on Google
★ ★ ★ ★ ★ UPDATE
This week I received the money refund for the taxi in our account.
I will remain your customer after all:)
I gave you still only 4 stars because you should really take better care of the tires and to put a spare tire in the rental car.
Best regards,
Simona
Rented a car from Avis Pescara (IT) in nov 2021. We paid double to have the full insurance.
Avis Case: 43522506
Reservation: 17913598RO3
Last day we went to Passo Luciano. In our way back, we had a flat tire and no spare tire in the trunk. The flat tire didn't have a small nail hole, it was actually disintegrated. Avis did not offer any assistance, we took a taxi to the airport and paid for taxi ourselves. Got the car keys back to Avis desk, at the airport. The person at the desk was uninterested and rude.
I wrote to Avis on 11/30/2021, no answer and no refund yet.
Simona
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