Avis Autonoleggio - La Spezia
3.2/5
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based on 8 reviews
Contact Avis Autonoleggio - La Spezia
| Address : | Via Fratelli Rosselli, 74, 19121 La Spezia SP, Italy |
| Phone : | π +987777 |
| Website : | https://www.avisautonoleggio.it/guida-con-avis/localit%25C3%25A0-noleggio-auto/europa/italia/la-spezia/la-spezia-noleggio-auto%3Fmap%3DGoogleMyBusiness-LSZ |
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| City : | La Spezia |
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Julio Viesca LΓ³pez on Google
β β β β β Very ignorant people, lack of respect.
I hope avis do sonethibg about the blonde lady
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Patrick Gorski on Google
β β β β β Reserved a car one month before the day of reservation and they literally βran out of carsβ when we arrived during our reservation time.
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Eliza Ioana on Google
β β β β β Very rude staff. They refused to reimburse us for costs which we had been promised on the phone to be reimbursed for. They will say they're not actually Avis and do not have any responsibility for Avis customers.
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Randy Bentwick on Google
β β β β β Criminals. Car was returned in exact same condition, signed for by the agent. All OK. 1 month later they debit my credit card for EUR170. I will be taking them to court. DO NOT USE! Tried to charge me for existing damage... will be going to court.
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Daniel Hutchinson on Google
β β β β β Criminals!!! I was told they had refunded the fuel deposit. Have now finished my holiday, still no sign of money coming back onto to my credit card!!!!
Super untrustworthy office. Get receipts if you have anything to do with this office.
Reading other Google reviews, I'm not the only one to have been swindled by these people.
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YAVOR KOSTOV on Google
β β β β β Poor and unprofessional service. 3 clerks staring at one desktop while chatting and managed to process one customer for 40 minutes. All phones ringing like hell, nobody picked. The guys are like bad Italian comedy. Gathered a line of 10 waiting.. At my turn I was explained they will not give me the car category I prepaid Audi A3 or similar but Citroen 3 and no other option..if possible avoid them..
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Isabella on Google
β β β β β Not sure why the bad reviews. We thought the two people who worked in the office were courteous and helpful. They even upgraded our car since they didnβt have the one I reserved. The only negative was that they charged for full tank of gas without asking me and I didnβt catch it. I normally would rather fill it myself at the end. But other than that I would highly recommend. Far cry from Hertz La Spezia which was rude and have me a smaller car than I had ordered and said take it or leave it and refuses to credit me the difference in price! That why I switched to Avis!
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Grace on Google
β β β β β I gave them a 2 stars because they gave me an OPEL MOCCA. The light of the blue whatever came in at about 50 miles, we went to another Avis agency on another town and they told me that it was very common problem that they knew about it. So now I have to go to another avis to change the car.
The funny part is that she said, because you are a preferred customer, you get an upgrade, so she gave me the worst car possible.
I send avis a complaint and they said, they will get back to me in 10 days.
DO NOT RENT A CAR FROM THE AVIS IN FLORENCE you will be sorry
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