Affidea|CDC - Torino Via Don Grazioli

Helpful and kind staff. I managed to book visits in a short time (given the closure of the various agendas due to covid19). I absolutely recommend.

Excellent and abundant! Really good. It had been a long time since I had found such efficiency, especially in the health sector. It is a pity not to live in Turin and to be able to use it more often. Operators in reception and on the phone courteous, very well prepared and fast, good doctors in the collection room and excellent nurses for electrocardiograms. A very good to Dr. Prinzi and Dr. Gugliermina!

Very fast, professional, courteous. To have it like that. Comments like those of Mrs. Ronco Patrizia can only make you laugh because you can't cry. Since the structure has been too polite in responding, I would like to specify only 3 things, more for those who will certainly have the intelligence to understand that not as a response to users like the lady in question who leave the time they find. 1) I don't know if the lady has foreign origins (despite the Italian name) and maybe she is used to a different vocabulary, but it is difficult to understand what she means by the term "little girl". Hardly a 23-25 ​​year old (average age to graduate and be hired) can be appealed by that term. Kids are 12, 13 years old. 2) I strongly doubt that those who are in the triage at the entrance not only "allow themselves" but above all have the time and the desire to talk about their private life or converse with anyone. 3) You may even be 57 years old, but I assure you that being elderly does not give you the right to feel superior and, alas, unfortunately it is no guarantee of anything. Above all - and certainly - it doesn't make you smarter. A piece of advice: do what you know how to do in life and let those who work your job do it without discussing rules that do not compete with them and that they show they do not know at all. Spend your time in better ways.

I have always had a great time at the CDC in via Don Grazioli, today unfortunately a very negative experience, at the entrance the employee gives me the incorrect number for my performance, at the counter the girl, very uncertain, manages to get the whole procedure wrong, so at the time of collection I have to go back and do it all over again. I also found confusion and uncertainty in the withdrawals sector. Excellent Pap test, thank goodness! I hope it was a case of negative events, I will try again to trust this structure

Luckily for serious companies like the CDC these foot-only reviews do no harm. Only able to complain about certain people and then they are the first ones who give a bad service in their work ... but what more do you want? They are superfast, they do it in 4, they give the reports immediately and with the private facilitated you pass the next day without paying who knows how much. I have read the reviews of the mourners and I cannot shut up. You better not make a fool of yourself like Mr. Salvatore Grassi who said that the ultrasound was done 1 hour after the time of the appointment and then the structure replies that from checks carried out the delay in the execution of the service was less than ten minutes from the booked time. But please! I see them when I come to take the exams, they don't even know the difference between an hour and a 10 minute wait! Look, now everything is recorded and written and you only make great figures to tell lies like these !!! Ditto Gianluca Lecca who says so much shame or Gianfranco Laila because they can't talk on the phone ... I'd like to see how long they've been on tel. before closing and when I am waiting to talk to the telephone operators or for sky if they complain: I ONLY BOOK ON THE PHONE (for withdrawals and periodic checks) AND I ALWAYS TAKE THE LINE! Of course you have to wait a few minutes or sometimes it happens a little longer but if instead of putting down immediately after 5 minutes you stay at tel. you can find the line! THEY ALWAYS ANSWER ME! Instead of complaining, learn to write in Italian and rather count, that I am a foreigner and I make fewer mistakes than you. BRAVO CDC keep it up !!! Viola Laura Velasquez.

My wife had an appointment with the gynecologist today at 4:20 pm. By paying for the visit PRIVATELY (over € 100, not through mutual funds). It passed at 5.45 pm, after an hour and a half late and I was forced to wait for her outside because access is only allowed to the patient. If this is serious, tell me ... If we hadn't paid in advance, we would have left. This is in addition to other negative experiences with the CDC in the past, all we need is that they are also rude .....

EXCELLENT HEALTH STAFF, totally unprepared, disorganized (and oriented towards deception) at the counter. It bothered me more to be teased by the counter who laughed with colleagues (since he was wrong and in fact the doctors agreed with me and half reimbursed). If I were not a curious person and a minimum informed I would have paid 70 euros and more for a 36 test. In fact, the Secretary L. A. (I do not find it correct to put the name in full), tells me that it is mandatory to have to combine my test with two other tests. In order not to be a patient complainer and being late for their disorganization and having to go to work, I pay .. 40 euros. I am told that yet another test is missing (of the same value already paid more, I am suspicious). I am then told that it had been positive I would have had to pay another 40 euros. And that if I wanted the result I would have to sign the invoice for acceptance (acceptance of what? I didn't even know what I was paying). I decide to speak to a doctor. In fact, the medical staff is amazed at how they could have proposed such a thing to me. And they pass me to a more experienced colleague for reimbursement. The most annoying thing, for which I would have avoided the review, is that he could have apologized or admitted not knowing or trying to inquire rather than making comments with his colleague "eh it's only 7, we will still find many like this". I also work with the public in an even more stressful environment, and if I don't know something, I inform myself or admit my responsibilities. ___ RESPONSE 22/12/21 ___ The referral was not necessary, as it is an MST test that is often done anonymously in the clinics, alas, no longer easily accessible due to a pandemic. If I had had the referral I would go to the public. Already serious that such a common test, which any young single should take, the staff falls from the pear. (It is my interest to check myself for the protection of others, I could take a 3-day azithromycin and I would have solved it without a buffer). But apart from that if by professional you mean snorting at the client even before asking what I need, and making ironic comments to someone who is already uncomfortable with the type of exam. I apologize, but my ethics of professionalism is different?. To get to lose my patience then, I know what it means to be behind a desk means that it is really committed. Nothing to say about the next colleague, and the doctors (which I requested since the lady wanted me to sign the discharge of responsibility for the mess she made and thank goodness I did not sign so I have been reimbursed). A less affluent person would have lost 2 days' salary. We can all make mistakes, professionalism lies in admitting it. And be humble.

A diagnostic center I have been turning to for years and always reliable. Administrative staff very helpful and kind. Also recently I have had problems with the App and Fabiana has taken steps to manage my emergency. The only drawback is the queue early in the morning but managed with care. This morning again I can only thank the staff (Ginevra and her colleague) who helped my son who passed out for a blood test. THANKS!