Unicredit
1.6/5
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based on 8 reviews
Contact Unicredit
Address : | Corso Buenos Aires, 1, 20124 Milano MI, Italy |
Phone : | π +9888 |
Website : | https://www.unicredit.it/it/contatti-e-agenzie/lista-agenzie/mi/milano/milano-corso-buenos-aires-ag00214.html |
Categories : | |
City : | Milano |
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Carlo Coda Nunziante on Google
β β β β β Il numero di questa filiale non risponde mai. Il call center generale di Unicredit se si chiede di parlare con un operatore dice di riprovare piΓΉ tardi. Prendere un appuntamento in filiale Γ¨ semplicemente impossibile. Visto il livello di servizio ho deciso di chiudere il conto ma non riesco a contattare la mia banca per farlo.
The number of this branch never answers. If you ask to speak to an operator, the Unicredit general call center says to try again later. Making an appointment at the branch is simply impossible. Given the level of service I have decided to close my account but I cannot contact my bank to do so.
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Stefano Guerrini on Google
β β β β β Filiale a dir poco imbarazzante, come tutta Unicredit. Fatta richiesta di surroga di mutuo a Marzo 2021 e a documenti totalmente consegnati la domanda Γ¨ andata in scadenza non si sa per quale motivo. Essendo cointestatario del mutuo con mio padre di 77 anni che vive in provincia di Latina, ogni qual volta che bisognava firmare un documento, mio padre andava in banca. Peccato che continuavano a sbagliare i documenti da fargli firmare, cosΓ¬ mio padre si Γ¨ dovuto recare in banca a 77 anni per circa 7/8 volte. A settembre 2021, la mia pratica inspiegabilmente Γ¨ andata in scadenza cosΓ¬ invio nuovamente le ultime 3 buste paga. A fine novembre il perito viene a casa a fare la perizia e la pratica finalmente viene consegnata alla sede centrale. A dicembre mi arriva una mail dalla filiale con la richiesta di aprire il conto e da li il silenzio. Il 14 gennaio 2022, esattamente 10 mesi dopo, mi chiama la nuova direttrice che mi comunica che per cambiamenti di policy aziendali, la mia domanda di surroga non puΓ² essere accettata perchΓ© ora Unicredit non accetta piΓΉ richieste con un debito residuo di mutuo al di sotto dei 100 mila euro. Quasi un anno sprecato dietro questi ladri e incompetenti autorizzati dallo stato. Dovete fallire.
A branch that is embarrassing to say the least, like all of Unicredit. Once the loan subrogation request was made in March 2021 and with the documents fully delivered, the application expired, no one knows why. Being the joint holder of the mortgage with my 77-year-old father who lives in the province of Latina, my father went to the bank whenever it was necessary to sign a document. Too bad they kept getting the documents wrong for him to sign, so my father had to go to the bank at the age of 77 about 7/8 times. In September 2021, my application inexplicably expired so I resubmit the last 3 pay slips. At the end of November the expert comes home to do the appraisal and the file is finally delivered to the head office. In December I received an email from the branch with the request to open the account and from there silence. On January 14, 2022, exactly 10 months later, the new director calls me and tells me that due to changes in company policies, my subrogation application cannot be accepted because now Unicredit no longer accepts requests with a residual loan debt below. of the 100 thousand euros. Almost a year wasted behind these state-authorized thieves and incompetents. You have to fail.
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Wojciech Wychowaniec on Google
β β β β β Nice modern building :)
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Pham Hai Hoang on Google
β β β β β Terrible service.
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Shabir Hussain on Google
β β β β β Not useful staff. The only good service is Atm ? machine.
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Dario Longo on Google
β β β β β I wish I can give them a negative number.
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Habib Touma on Google
β β β β β This is the worst bank I have ever seen , they don't know the concept of time .
I had an appointment and I waited for 35 min and at the end I did not manage to speak to anybody
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Luca Chiesa on Google
β β β β β Really bad experience.
I came here 2 times to open a bank account. But I just cannot do that.
They were so rude and require dozens of documents, which I believe that they are not needed.
To specify, they ask:
_ Codice Fiscale
_ Permesso di soggiorno
_ Certificato di residenza
_ Carta d'identitΓ
_ TESSERA SANITARIA
_ Busta paga
Please, why do you even need a heath card to open a bank account?
Terrible customer service.
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