Ugo Scotti | Mercedes-Benz e smart

Name: Ugo Scotti | Mercedes-Benz e smart
Address: Str. di Cerchiaia, 23, 53100 Siena SI, Italy, Siena, Italia

4/5 ★ based on 8 reviews

Contact Ugo Scotti | Mercedes-Benz e smart

Address :	Str. di Cerchiaia, 23, 53100 Siena SI, Italy
Phone :	📞 +9778
Website :	https://www.scottiugo.it/mercedes-benz/
Categories :	Auto repair shop , Auto parts store , Auto broker , Mercedes-Benz dealer , Smart dealer ,
City :	Siena

Str. di Cerchiaia, 23, 53100 Siena SI, Italy

Best Mercedes-Benz dealer in Italia

L	Luciano Grazzi on Google ★ ★ ★ ★ ★ Personale competente e gentile. Competent and kind staff.
D	Doriano Di Salvatore on Google ★ ★ ★ ★ ★ Problema accensione spia motore con blocco a 3mila giri. Porto l'auto in un'officina non autorizzata. Diagnosi: "Guasto valvola Egr" . Costo diagnosi 0€, costo complessivo circa 180€. La cambio, ma il problema persiste. Decido di portarla alla Mercedes, nonostante le recensioni consultate non mi rassicurassero. Da Scotti tutti gentilissimi. Ottimo! ....Diagnosi: "Guasto valvola Egr". Costo 370€. Provo a spiegare che evidentemente la diagnosi e' sbagliata perché ho già cambiato invano quella valvola. Non e' un problema loro: posso liberamente scegliere tra sostituire la valvola per 370€ o portare via la macchina pagando solo la diagnosi. Costo diagnosi 110€!!! Incredulo e depresso, pago 110€ e vado via. Mando una mail di lamentela alla concessionaria. Mi chiamano, gentilissimi, e dispiaciuti per l'accaduto dicendo che proveranno a vedere se si puo' rimediare in qualche modo. Ottimo! ....Sono trascorsi più di venti giorni....nulla...spariti....Per quanto mi riguarda mai più Scotti e mai più autofficine autorizzate. Engine warning light ignition problem with lockout at 3 thousand rpm. I take the car to an unauthorized garage. Diagnosis: "Egr valve failure". Diagnosis cost 0 €, total cost about 180 €. I change it, but the problem persists. I decide to take it to Mercedes, despite the reviews consulted did not reassure me. At Scotti all very kind. Great! .... Diagnosis: "Egr valve failure". Cost € 370. I try to explain that obviously the diagnosis is wrong because I have already changed that valve in vain. It is not their problem: I can freely choose between replacing the valve for 370 € or taking the car away paying only for the diagnosis. Diagnosis cost 110 € !!! Incredulous and depressed, I pay € 110 and leave. I send a complaint email to the dealership. They call me, very kind, and sorry for what happened saying that they will try to see if it can be remedied in some way. Great! .... More than twenty days have passed .... nothing ... disappeared .... As far as I'm concerned never again Scotti and never again authorized repair shops.
S	Sudahan Demir on Google ★ ★ ★ ★ ★ Si contradistingue per professionalità e gentilezza; in poco tempo è diventata la mia concessionaria di riferimento sia per futuri acquisti che per Service Mercedes. Mi hanno risolto un problema alla mia vettura in tempo brevissimo senza disguidi o incomprensioni che invece ho riscontrato in altri Service; hanno risposto in modo più che esaustivo a ogni mia domanda con professionalità. Ringrazio ancora tutti i dipendenti del servizio ecellente che mi avete dato e consiglio a tutti questa Concessionaria. It stands out for its professionalism and kindness; in a short time it became my reference dealership both for future purchases and for Mercedes Service. They solved a problem with my car in a very short time without misunderstandings or misunderstandings that I have encountered in other Services; they answered all my questions in a more than exhaustive way with professionalism. I thank again all the employees of the excellent service you have given me and I recommend this Dealership to everyone.
A	Alex Bianchini on Google ★ ★ ★ ★ ★ Appena acquistata e ritirata la nuova GLA. Cordialità e professionalità di tutto lo staff ho avuto già modo di constatarlo negli anni, ma dopo aver fatto l'acquisto ho potuto valutare anche la professionalità e serietà anche del reparto vendite, avendo avuto modo di interfacciarmi con Stefano Collini, il quale si è sempre dimostrato professionale e disponibile in qualsiasi momento. grazie a tutto lo staff Ugo Scotti. The new GLA has just been purchased and collected. Friendliness and professionalism of all the staff I have already had the opportunity to see this over the years, but after making the purchase I was also able to evaluate the professionalism and seriousness of the sales department, having been able to interface with Stefano Collini, who has always proven professional and available at any time. thanks to all the staff Ugo Scotti.
L	LA BALZANA HOLIDAYS on Google ★ ★ ★ ★ ★ Professionalità, cortesia e disponibilità sono il biglietto da visita della concessionaria Ugo Scotti. Una menzione speciale a Stefano Collini che ci ha seguito, consigliato e supportato nella scelta della nostra GLE Coupé. Assolutamente consigliati!! Professionalism, courtesy and availability are the business card of the Ugo Scotti dealership. A special mention to Stefano Collini who followed, advised and supported us in the choice of our GLE Coupé. Absolutely recommended !!
G	G B on Google ★ ★ ★ ★ ★ Top Service!!!
D	Dennis Gauß on Google ★ ★ ★ ★ ★ During our vacation in Italy I went their after my A-class showed a warning sign for a possible malfunction of the airbags. One of the employees was fluent in english so communication was no problem and everyone was really helpful. They fixed the issue for free via a software update and after 1 hour we were on our way again to enjoy our vacation. Really appreciated the great service. Highly recommended.
B	Burkhart on Google ★ ★ ★ ★ ★ I passed by Scotti Srl to ask for a spare part (a special light bulb only) for my Merc 380 SLC (1981 built). Not only that they had the part on stock, they also assembled it (without charging the labour) and were very friendly and responsive in general. A very positive and unexpected experience in general. I can only recommend Ugo Scotti!