Telefonia Ciocca Capena-Vodafone Fastweb Sky Tim
4.2/5
★
based on 8 reviews
Contact Telefonia Ciocca Capena-Vodafone Fastweb Sky Tim
Address : | Via Tiberina, 28, 00060 Capena RM, Italy |
Phone : | 📞 +9977 |
Postal code : | 00060 |
Website : | https://www.facebook.com/telefoniacioccacapena/%3Fref%3Dpages_you_manage |
Categories : | |
City : | Capena |
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Filippo Marano on Google
★ ★ ★ ★ ★ Assistenza post vendita pessima.. ho mandato un telefono iphone 7 in assistenza ..sono passati 4 mesi e ancora non sanno quando rientra in sede ... I telefoni Apple hanno un anno di garanzia ufficiale e il resto il negozio che te lo vende .ma questa cosa al contratto non te la dicono illudendo i clienti .in più non sono in grado di gestire le riparazioni . Chiamo tre volte circa a settimana e nessuno mi sa dare una risposta sensata si passano la palla l uno con l altro e chi ci rimette è il cliente che continua a pagare le rate senza mai sapere che fine abbia fatto il telefono è quando lo riavrà..un consiglio che do a tutti compratevi il telefono da un altra parte e lasciate stare gli abbonamenti . Sono stato costretto a comprare un altro cellulare .. dopo questa pessima esperienza non farò più un contratto con la tre e la sconsiglio a chiunque lo voglia fare oppure sconsiglio il negozio stesso
Bad after sales assistance .. I sent an iphone 7 phone for assistance .. 4 months have passed and they still do not know when it is back ... Apple phones have one year of official warranty and the rest of the store that sells it to you. but they do not tell you this thing in the contract by deceiving customers. Plus they are unable to manage repairs. I call about three times a week and no one can give me a sensible answer, they pass the ball with each other and the loser is the customer who continues to pay the installments without ever knowing what happened to the phone and when he gets it back. .a piece of advice I give everyone buy your phone somewhere else and leave the subscriptions alone. I was forced to buy another mobile phone .. after this bad experience I will no longer make a contract with the three and I do not recommend it to anyone who wants to do it or I do not recommend the shop itself
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Sara Cristofori on Google
★ ★ ★ ★ ★ Mi servo da Ciocca Media Solution praticamente da sempre da quando uso il cellulare. Ogni volta sono stata seguita con competenza dall' acquisto del telefono alla scelta dell'operatore e del contratto. Cortesi e professionali non saprei consigliare un servizio migliore!
I have been using Ciocca Media Solution practically always since I used my mobile phone. Each time I was followed competently from the purchase of the phone to the choice of the operator and the contract. Courteous and professional, I can't recommend a better service!
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Stefania Silenzi on Google
★ ★ ★ ★ ★ Dopo aver acquistato due pellicole per cellulare da 30 euro ciascuna, sono dovuta tornare la prima volta perché era stata tagliata e montata male e la seconda perché entrambe sono di scarsa qualità e dopo 15 giorni restano segnate da qualsiasi contatto (mio figlio l'aveva acquistata nello stesso posto mesi fa e non ha avuto problemi). I due ragazzi del negozio non ci hanno offerto nessun tipo di assistenza anche se ci era stato detto che avevamo una garanzia sul prodotto. La conclusione è che il prodotto in vendita non vale assolutamente il costo e l'arroganza del commesso neanche.
After buying two films for 30 euro each, I had to go back the first time because it had been badly cut and mounted and the second time because both are of poor quality and after 15 days they remain marked by any contact (my son bought it in the same place months ago and had no problems). The two guys in the shop didn't offer us any kind of assistance even though we were told that we had a product warranty. The conclusion is that the product for sale is absolutely not worth the cost and the arrogance of the clerk either.
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Michele Sarti on Google
★ ★ ★ ★ ★ Professionali, cortesi e sempre pronti a trovare soluzioni.
Consigliatissimo!
Professional, courteous and always ready to find solutions.
Highly recommended!
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Francesca Galante on Google
★ ★ ★ ★ ★ Pessima esperienza, nessuna competenza da parte degli addetti. Vengono fornite informazioni errate e inesatte durante le fasi di attivazioni.
Completa perdita di tempo.
Bad experience, no expertise on the part of the employees. Incorrect and inaccurate information is provided during the activation phases.
Complete waste of time.
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cinzia urbanetti on Google
★ ★ ★ ★ ★ Sono andata con una mia amica per cambiare gestore,mi sono trovata benissimo.
C'è un ragazzo gentilissimo e disponibile.
Ci tornerò sicuramente.
I went with a friend of mine to change manager, I had a great time.
There is a very kind and helpful guy.
I will definitely be back.
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Justin Hulo on Google
★ ★ ★ ★ ★ Really rubbish shop, we paid 30 Euro for a sim card which will only costs 15 Euro from the mobile phone company directly. They said it will give us 1gb internet data, when we got the message it was only 100mb. We tried to call them, they only know hang up our phone, unbelievable rude. Finally we had to spend lots of time to contact the mobile phone company our own to sort out the problem. The little shop, charge people too much and provide awful service. No shame at all, they should disappear soon.
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Scott Neader on Google
★ ★ ★ ★ ★ I was very happy with the service that I received. They are willing to answer questions via WhatsApp, which is very helpful! I received the cell phone plan that I wanted, and the SIM card worked perfectly right away. I was also very happy that they spoke some English, as my italiano is very poor. Grazie mille!
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