Old Wild West

Avarge food pleasent service very nice looks of the place.

Seems to be microwave kitchen, but nice service and reasonable price.

Very good food, in the middle of the mall. Convenient but a lot of noise

Best place ever I went in Italy...! Love it very much. Friendly service.. ?

Nice atmosphere and fare prices

Best fast food in verona for low prize .

Really weird experience today at the Old Wild West in the Porte Adige Auchan Verona mall. Food good as always and the waitress was friendly and professional. However when we went to pay we met the employee who needs an attitude check and some serious training sessions. I wanted to use half our fidelity points and a voucher I had received over fb and was sourly informed they are not to be used for the same invoice. Sure, no problem, I'll have two invoices then. I add that we were the only ones in line to pay at this time, no time issues here. So the waitress cashier takes my fidelity card, passes it and then I pay. After that she seemed to be unfamiliar with the voucher system from Facebook but I guess in that area Old Wild West might just need to provide some training. Didn't seem overly difficult tho. Then I was informed we needed to spend more money to be able to use the voucher which seems counterintuitive to me but ok we had two coffees. Which brought the voucher down from 5 euros to 3 euros. Not a great fidelity system imo. Then I noticed she had not deducted the 1000 points/ 10 euros on the first invoice and still super sour she said I should have provised this on the app and not on the card. It would not have cost her one iota to inform me of this fact before paying. Seriously unfriendly and rude cashier not to mention I did not get my fidelity card discount. I guess my friends and I will frequent another establishment as soon as I've used my fidelity points in another Old Wild West point. Thumbs down. Bad service is so DDR 1980....

The order comes pretty fast and the food taste good.