NATIVI Service di Simone Nativi & C.

Prepared, professional, helpful and polite technicians! They always try to solve problems as soon as possible without having long waiting times

Thank you for having solved a problem that others had suggested replacing the boiler. A special thanks to Simone technical available, qualified and punctual.

Unfortunately they had to come three times in a month for a single problem: the boiler blocked (with relative frost in the house and the absence of hot water for days, God knows how much I spent on the heater). The first flight was "just to clean" and the water pressure was too high. They cleaned it for me, telling me to empty the heaters a little from time to time. Every two days it went into lockdown but emptying the radiators it started again. It goes on permanent block again after 2 weeks. They come back (not the day I call them, ball heater and water heated on gas without being able to wash themselves decently, again) and discover that the boiler had been badly cleaned and the component that holds the water pressure had deflated. He swells the pressure component telling me they should have done it last time and cleans the boiler again. I have to pay for the technician's exit. Already here I think they don't see me again. After two days it comes back en bloc. An angry phone and after another two days of heater and water on the gas, another technician comes, finds other badly cleaned parts, does all the checks in the world and tells me that it is now perfect and if it comes back as a block, a piece needs to be changed. This time they take nothing from me. Since that day (about ten days ago) the heaters are filling up with air, they make more and more noise when the heating starts. This morning is back on the block !!! Usual error code, but this time the water pressure is almost zero. Unfortunately I will call someone else to change the piece since I will certainly have to pay for it (rightly) but I will probably also have to pay the technician's exit for something that should have been considered from the first time and for the equal expense I will look for someone more expert. The guys always very kind and polite, nothing to say about this. Rachele Salvia (google doesn't display my name, I don't know why.)

Polite, competent and always available staff.

Serious and highly qualified company

Nothing to say about the technicians, who are kind and professional. EXTREMELY NEGATIVE NOTE: last year I only did routine maintenance and I was asked for € 70 (telling me that the next year I would have spent € 20 more on fumes). This morning the technician asked me for € 110, citing € 20 of analysis ... Asked the office for info, same result. My fault that I didn't ask before fixing the intervention, but since from a thousand other parts the cost is € 70 + € 20, I don't see why we have to pay € 20 more for the same intervention. From next year, I will use other

Very reliable company, completed by the kindness and professionalism of Mrs. Sara.

Serious and qualified company in the heating and air conditioning sector, I would recommend it at all times in the short term.