Lanfranchi S.r.l.

Professionalism and efficiency! In short, a guarantee! Highly recommended!

I went to my car for a problem, under the mapfra warranty, starting from the diagnosis, however wrong, they tried in every way to get me to pay for the repair, telling me that to activate the guarantee it took at least 3 days before it was then accepted order the piece, which in any case I have not replaced because it was not broken, as they told me, I went to another workshop and the problem was solved in a few hours ..... Incompetent and dishonest.

Requested their intervention with the wrecker. They were fast and professional. Also I left the car with them for repair. Despite the parts to be ordered, the car was ready in two days. They were also available to keep the car for a week because they were unable to collect it. Exceptional and friendly service.

Friendly welcoming and professional. On Monday afternoon the hydraulic joint of the propshaft of an old camper breaks down. They recover us with a tow truck. Arriving at the workshop at 5:30 pm, three people went to search for spare parts, but with the old booklet updated for use as a camper, it was not possible to trace the spare part code. Not even the demolitions had it. They host us in the internal car park with campers, they let us use the workshop as if we were at home for the night. From 8 in the morning the next day, they put the camper on the deck, dismantle the shaft and joint, reassemble it in part (I had recovered all the pieces except two spheres). Spare parts dealers leave for research with the disassembled piece as a sample. It seems that the one of the Golf is fine, but it changes the wheelbase by a millimeter. They go to the grinding machine to look for the spheres, they don't have them, they send them to the local factory that produces spheres, they find the possibility of having them produce the spheres for the next day. In the meantime, they lend me an electric bike to go back to where the shaft was unhooked, and by a miracle I find the two missing spheres; brought back down, with four hands, with surgical work, they rearrange the hydraulic joint at the bench, and at 11:30 they make us restart. While we were waiting, they offered us, in addition to coffee and water, an electric bike, the opportunity to take canoe rides while waiting. Thanks again! It is rare to find mechanics who know how to do fine work to overhaul old pieces that cannot be found. If you have any problems in Lecco with engines, they know how to solve them without wasting time.