La Maiena Meran Resort

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Super

My favorite! Amazing!

Best Hotel experienced in Merano!!

Beautiful resort with very warm and friendly atmosphere, just the kids entertaining in their club really needs to be worked on - no connection to kids, spontaneously closed or somewhere else and opening very late at noon only - I know you can do better!

Nice and quiet atmosphere. Not very oriented to families, probably. Dinner time is too long...we where a family of 4, and our girls had to stay sit (wait) for the food more than 1:30h, just for 1 plate of pasta and 1 plate of meat (our girls didn't order apetizers). One evening it was told they gave priority to a group (note that we where staying in one of the most expensive room..). Pasta portions (ravioli, for example) are tiny, at least for people enjoying eating pasta: we counted 3 ravioli in all on our plate. Anyway food is excellent.

Great things: - Room in the new lodge fantastic, space for kids and great balcony. Loved the blue lights in the bathroom. Bed was super comfortable!! (This room doesn't come for free though, quite expensive) - Sparkly clean and when I mean clean I mean it!! Everything from the rooms to the restaurants to the common green and pool areas is fantastically clean - The food: well here they really go above and beyond, the quality of the ingredients, the fresh veggies and fruits, seriously congratulations on your suppliers and on the selection process. Also the Chef at dinner, really loved the creativity of the dishes, the flavours, the sizes, everything on this angle was outside. The food is worth a 5!! - The Kids Club and the kids facilities: Gaia is amazing, our daughter Lavinia loved her. She loved to have dinner with all the other kids. Also the small pools for kids and babies were an amazing idea! As well as the Indoor and Outdoor playground - The Indoor Pool area: water temperature was perfect, beds for relax and towels great - Indoor parking: really useful! - The gym: great setting What could have been even better - I would have preferred to know that the train station was in front of the hotel, it was not annoying however is one of those things useful to know - Afternoon snacks: the cakes were soooo good however personally I couldn't benefit from it as I have diabetes so in the end there were 0 options for me as also fruit was not an option - Service at lunch: while at dinner it was amazing at lunch was incredibly slow - Lower water price: I mean, 4€ a litre is a bit too much - Overall price should be a little lower: I mean we spent for a week what you could have spent in the Maldives....ok it was mid of August but still...

Reading the wonderful reviews on your page & the ones you reply to but don’t respond to the negative reviews… shame lovely hotel, enjoy your success even in the pandemic! I’d rather sleep in my car!!