Hotel Salus
3.4/5
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based on 8 reviews
Contact Hotel Salus
Address : | Via delle Terme, 31, 27052 Salice Terme PV, Italy |
Phone : | π +989 |
Postal code : | 27052 |
Website : | https://www.salushotel.com/ |
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Hotel
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City : | Salice Terme |
Description : | Unfussy rooms, some with balconies, in a relaxed hotel offering terrace dining & an ice cream shop. |
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Maurizio Mallamaci on Google
β β β β β Posto molto confortevole, personale molto professionale, gentile e cortese. Unica pecca il "PADRONE" come si definisce il proprietario, persona molto urticante arrogante e scorretto. "Abbiamo assistito ad un richiamo fatto ad una collaboratrice per futili motivi senza curarsi dei clienti predenti. "IL PADRONE" ha usato modi e toni inadeguati ed esagerati per una piccola dimenticanza della dipendente senza valutare che la stessa dalle prime ore della mattina aveva dato retta e curato egregiamente tutte le richieste dei clienti presenti e aveva giΓ portato a compimento tutto il lavoro assegnatogli. Un dipendente non si mortifica davanti alla clientela, semmai si chiama in privato in ufficio e si discute del problema sempre senza mortificare. Alle mie giuste rimostranze in merito all' accaduto, il proprietario si Γ¨ giustificato "Sono il padrone di tutto questo Γ¨ avrΓ² ben il diritto di rimproverare chi voglio e come voglio" assumendo da subito un atteggiamento di sfida e invitandomi a farmi i c.... miei altrimenti ne avrebbe avuto anche per me. Conclusione posto e personale da consigliare, gestione/proprietario fuori da ogni logica (anche ai tempi di zio Benito). Grazie della possibilitΓ che mi avete dato di rendere noto l'accaduto.
Very comfortable place, very professional, kind and courteous staff. The only flaw is the "MASTER" as the owner defines himself, a very stinging, arrogant and incorrect person. "We witnessed a call made to a collaborator for futile reasons without caring about predicting customers." THE MASTER "used inadequate and exaggerated ways and tones due to a small forgetfulness of the employee without evaluating that she had listened to her from the early hours of the morning and looked after all the requests of the customers present very well and had already completed all the work assigned to him. An employee does not mortify himself in front of the customers, if anything he calls in private to the office and always discusses the problem without mortifying. about what happened, the owner justified himself "I am the master of all this and I will have the right to scold whoever I want and how I want" by immediately assuming an attitude of challenge and inviting me to do my ... he would have had for me too Conclusion place and staff to recommend, management / owner beyond all logic (even in the days of Uncle Benito). Thank you for the opportunity you gave me to make known what happened.
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vincent s on Google
β β β β β Good
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raj sharma on Google
β β β β β Staff's behaviour too kind
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vincent s on Google
β β β β β Remote location. Very old hotel. Restaurant some what ok.
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john hadley on Google
β β β β β Brilliant staff . Old world hotel . Rooms short of power points.
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Dennis Harrysson on Google
β β β β β Staff was okay, breakfast was acceptable rooms were good for one nights stay, you get what you pay for and for that price absolutely worth it.
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James Small on Google
β β β β β Had dinner here and whilst the food was okay the service was terrible. Took over an hour for orders to be taken and then over the next two hours orders randomly appeared for people. Maybe it was a bad night in the kitchen but I wouldn't recommend.
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Hanaa A on Google
β β β β β Overall is not good hotel here is why:-
No air conditioning
No WiFi in the rooms
Darker rooms
Mosquito in the lobby
Dinner food not so good
The toilet flusher wasnβt working properly
The hotel is run like we are in 1940s & 1950s era
They have zero customer service etiquette they donβt understand the meaning of customer rights I am amazed how they are running a hotel. One of the staff( man) were very rude to us, he wanted to charge us 3 nights of food that we didnβt eat. after we refused to pay he shouted at us in the presence of other customers which is uncalled for. We refused to speak to him and requested the manager to come. When they saw we were right they apologized to us and said the heat got to him. Absolutely not good enough their computer system should be up to date and automatically should reveal we didnβt eat at their hotel 3 nights. They should not relay on the customer to inform them and when we do argue with us. Donβt waste your money at this place go to park hotel which is 1000 times better itβs only 400m from salus hotel.
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