Furla
4.4/5
★
based on 8 reviews
Contact Furla
| Address : | Serravalle Designer Outlet unit H11, H12, 15069 Serravalle Scrivia AL, Italy |
| Phone : | 📞 +987 |
| Postal code : | 15069 |
| Website : | https://www.furla.com/it/it/eshop/storedetails%3FStoreID%3DIT790%26y_source%3D1_MTU2MTQ4OTUtNzE1LWxvY2F0aW9uLndlYnNpdGU%253D |
| Categories : | |
| City : | Serravalle Scrivia |
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Gene Martini on Google
★ ★ ★ ★ ★ Ho acquistato una borsa per la mia signora, ho ricevuto da parte del personale, competenza nel consigliarmi e gentilezza.
 I bought a bag for my lady, received from the staff, expertise in advising me and kindness.
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Giorgia on Google
★ ★ ★ ★ ★ Borse, borse, borse. Un paradiso per qualsiasi ragazza. Qui troverete le borsette di ogni tipo, forma e colore. Che vi piaccia un colore acceso oppure tenue. Questo è un posto per voi. Il negozio è lineare, pulito e molto chic. Giudicate da soli. A me è piaciuto tanto.
Bags, purses, bags. A paradise for any girl. Here you will find handbags of all types, shapes and colors. Whether you like a bright or subdued color. This is a place for you. The shop is linear, clean and very chic. Judge for yourself. I liked it so much.
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Silvana faussone on Google
★ ★ ★ ★ ★ La recensione non riguarda il negozio ma la politica dell'azienda.
Ho chiesto in negozio se era possibile riparare A MIE SPESE, tengo a precisarlo, una tracolla regalatami da mia figlia acquistata a giugno dello scorso anno, mi é stato gentilmente risposto che non era possibile perché non ero in possesso dello scontrino. Mia figlia mi ha precisato che il prodotto è stato acquistato tramite la piattaforma Zalando prive'.
Ho contattato il servizio clienti Furla, ho poi mandato mail con foto del prodotto e fattura di acquisto, ma niente non esiste assistenza, neppure a pagamento !!!
Quindi pensateci prima di acquistare un prodotto di questo marchio perché se vi è stato regalato e / o acquistato on line sulle note piattaforme tipo Zalando o Amazon non avrete nessuna assistenza ripeto neppure a vostre spese !!
The review is not about the shop but about the company policy.
I asked in the shop if it was possible to repair at MY EXPENSES, I want to specify, a shoulder strap given to me by my daughter bought in June of last year, I was kindly told that it was not possible because I was not in possession of the receipt. My daughter explained to me that the product was purchased through the Zalando prive 'platform.
I contacted Furla customer service, I then sent an email with a photo of the product and the purchase invoice, but nothing there is no assistance, not even for a fee !!!
So think about it before buying a product of this brand because if it has been given to you and / or purchased online on the well-known platforms such as Zalando or Amazon you will not have any assistance, I repeat even at your expense !!
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Mohideen Lawand on Google
★ ★ ★ ★ ★ can be crowded
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Alessio Ganci on Google
★ ★ ★ ★ ★ Very welcoming staff and cheap prices.
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zues lieey on Google
★ ★ ★ ★ ★ Worth shopping here..... great bargains...very helpful and polite sales person
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Nadiya Nadiya on Google
★ ★ ★ ★ ★ Friendy staff and super prices but after coming back i saw that my latch is bot working well
So, they give you new pieces but still check everything before buying
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Altahssine Inst on Google
★ ★ ★ ★ ★ Arrogant and disrespectful store manager
Very unlike Furla high standards, store manage in furla serravale was very impolite and aggressive and even threatening although we were a family with kids. On back of invoice it clearly says returns are possible within 30 days, but he refused and insisted on exchange only. We asked for a voucher but he again refused and started threatening. Very sad.
Rida Aday
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