FedEx - TNT Express
2.3/5
★
based on 8 reviews
Contact FedEx - TNT Express
Address : | Via dell'Ora del Garda, 91, 38121 Gardolo TN, Italy |
Postal code : | 38100 |
Website : | https://www.tnt.com/express/it_it/site/home/help-center.html |
Categories : | |
City : | Gardolo |
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Bascacciati “Bascacciati” BG on Google
★ ★ ★ ★ ★ Definirli disonesti è fargli un complimento, sono riusciti a distruggere completamente il case di un PC. Nonostante l'imballo, nonostante la scritta fragile, nonostante tutte le precauzioni del caso, sono riusciti a recapitarlo sconquassato, con parti frantumate. Miracolosamente il PC funziona. L'unica cosa che con la massima cattiveria posso augurare a questa massa di incompetenti è di chiudere i battenti! Di vederli in piazza a reclamare il loro posto di lavoro che evidentemente non meritano!!
FARABUTTI autorizzati e purtroppo impuniti.
Non spedite i vostri oggetti con questi incompetenti, a meno di utilizzare un involucro di ferro!!
MaiconTNT!!!
Calling them dishonest is paying them a compliment, they managed to completely destroy a PC case. Despite the packaging, despite the fragile writing, despite all the necessary precautions, they managed to deliver it shaken, with shattered parts. Miraculously, the PC works. The only thing that with the utmost malice I can wish this mass of incompetents is to close their doors! To see them in the square to claim their job which they obviously do not deserve !!
FARABUTTI authorized and unfortunately unpunished.
Do not ship your items with these incompetents, unless you use an iron wrap !!
MaiconTNT !!!
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Thomas von Comini-Sonnenberg on Google
★ ★ ★ ★ ★ Vorrei poter dare 0 stelle. I corrieri sono falsi e inaffidabili, dichiarano l'assenza del mittente quando io sono stato in casa tutto il giorno e sulla porta ho lasciato anche un numero di cellulare per emergenze/imprevisti. Il servizio clienti è inesistente, lasciano suonare il telefono a vuoto e poi attaccano. L'unica volta che hanno risposto mi hanno detto che il corriere sarebbe passato più tardi, cosa poi non avvenuta. TNT offre più un disservizio che un servizio, VERGOGNOSI, l'hotline centrale per l'assistenza è a pagamento e inutile, il risponditore automatico non capisce le risposte e fa durare le chiamate all'infinito. Tutto ciò pur avendo pagato in anticipo 34€ per la spedizione di un piccolo pacchetto.
I wish I could give 0 stars. The couriers are false and unreliable, they declare the absence of the sender when I have been at home all day and I have also left a mobile number on the door for emergencies / unexpected events. Customer service is non-existent, they let the phone ring and then hang up. The only time they answered they told me that the courier would come later, which did not happen. TNT offers more of a disservice than a service, SHAME, the central hotline for assistance is paid and useless, the answering machine does not understand the answers and makes the calls last indefinitely. All this despite having paid 34 € in advance for the shipping of a small package.
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Claudia Perotto on Google
★ ★ ★ ★ ★ Ho spedito un pacco urgente a mia figlia che studia a Trento e temevo non arrivasse nei tempi stabiliti.
L' operatrice che ha risposto al telefono si è prodigata per fare in modo che la consegna avvenisse nel più breve tempo possibile.
Grazie
I sent an urgent package to my daughter who is studying in Trento and I was afraid it would not arrive on time.
The operator who answered the phone did her utmost to ensure that the delivery took place in the shortest possible time.
Thank you
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Ciro De Sio on Google
★ ★ ★ ★ ★ Mi hanno mandato messaggio(quindi a conoscenza del numero mio cellulare) dicendo consegna non effettuata per assenza destinatario. Ma io ero a casa e nessuno ha suonato. Ho cercato di contattare subito il cell da cui mi è arrivato il mess ma nessuno ha risposto. È un indecenza e nessuno dovrebbe più affidare consegne a gente simile.
They sent me a message (therefore aware of my mobile number) saying delivery not made due to the absence of the recipient. But I was at home and nobody rang. I tried to immediately contact the cell from which the message arrived but no one replied. It is indecent and no one should ever entrust such people with deliveries.
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Ruslan Zhurilkin on Google
★ ★ ★ ★ ★ Super super
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Mark Mushiva on Google
★ ★ ★ ★ ★ The service was very poor. I arranged for TNT to pick up my package at home and deliver it to an address in London. They picked it up and signed for it but the next day they delivered the packed back at my home without giving any reason whatsoever. I wrote them on their website and tried to call them but there was no response for days. I had to ask my Italian friend to accompany me to their warehouse where they told us they didn't know where the package was going even though it was on multiple documents. Never using them again.
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Timo Schöfer on Google
★ ★ ★ ★ ★ I am waiting since 2 week for my orders, tracking says that it is since 10 days stucked at the same spot. Since 2 days I trying to reach someone via telephone. Nobody responds.... Tnt is not a serious business!
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Lorenzo Dematté on Google
★ ★ ★ ★ ★ They try to deliver at lunch time (of course business is closed!), leave no note, the tracking number leaves you with no info and no way to reschedule a delivery, no way to contact by email or phone. The worst service I have ever seen, and parcel services are generally bad...
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