Centro Medico Riabilitativo - Centro di medicina Bassano del Grappa

The office gave us hope, instead we were tossed left and right because they forgot to give us the forms to fill out ... then to register the tax code ... then to register the identity card ... 5 minutes of visit turned into 50 minutes of waste of time and stress due to total anarchy and disorganization ... and we weren't the only ones! A single assistant, to be commended, was trying to remedy all the chaos around us. Scandalous, never again! And I rarely write reviews, but too much is too much ...

I state that the magnetic resonance instrument is of great precision, my orthopedist in fact, after having viewed a first resonance made here, asked me to also redo the next one with the contrast liquid at this same facility. So excellent judgment on the instruments. "From nightmare" instead the exam done in July with dr. Hammers, I do not wish anyone what happened to me. I waited to write a negative review because I had no elements to give a negative technical opinion. Now I have all the elements confirming the poor management of my exam. The facts: They take me to a room to the doctor for the injection of the liquid on the shoulder, I find the doctor visually agitated. He hands me the ultrasound handpiece over my shoulder and marks where the needle would go. He enters with the needle and this, partially entered, detaches from the syringe, he says a dirty word, then tells me that he has to repeat, and they pass him a new needle with a syringe. He repeats the painful but acceptable entry after which the liquid does not enter and he pushes with all his strength while I counteract his thrust as much as I can, and the pain I feel inside the shoulder rises and is so strong that I am about to faint. I remain steadfast but the infernal injection lasts at least 2 Min, I swear. They give me time to recover (I am pale and about to feel bad) they bring me back down to enter the Resonance. After 2 minutes in the tunnel they warn me that I have to repeat the injection because the liquid has not entered well. I refuse. But the doctor insists and also gives me 3 useless injections of anesthesia (!!) all around the point of the previous hole. He repeats to me in the same way a painful injection to the nth degree (because it was obvious that the problem was not the needle but the liquid inside) with all his strength because the liquid still does not enter. (I keep photos of the shoulder with hematoma that lasted a month and signs of the three anesthesia holes if you wanted documentation) Shocked by the pain they put me back in the tunnel saying that, if not even this time "it goes", I will have to go back. With the two orthopedists who later examined the MRI we discover that in fact little of the liquid entered where it should and everything else was everywhere in the joint: it is normal that it did not enter and cause pain! This inaccuracy makes the view of the report difficult to read. So I suggest to the management to re-evaluate this professional figure, since they tell me the equipment they had at their disposal is excellent.

I don't like doing reviews but I find that everyone needs warning and satisfaction if they deserve it. I was at CRM last week for an MRI and I appreciated the punctuality, professionalism and above all the friendliness of the staff. Congratulations and thank you.

For some years I have been coming to the podiatry clinic, I am very satisfied with Dr. Gattazzo. Yesterday, however, at the reception I was not treated well, if with masks and with some hearing problems, I am answered in a rude way, if a previous appointment was not recorded. I would recommend inviting the front desk managers to be more polite

Good morning. I went to the rehabilitation center with my 12-year-old daughter to do a competitive sports medical examination with Dr. Santoro. First they made me fill out a status questionnaire my daughter's health and family. When I entered the clinic the doctor signed and did not even read what I had written, when I pointed out that he had not even read, but only signed he replied no problem the girl is fine. I state that I had a sister who died of fulminant myocarditis. Not at all professional, I strongly advise against it.

Despite the prepared and professional medical service, otherwise I would say that there are many aspects to improve. I had expressly requested the inclusion of some exams that only today I discover have not been performed. I'm sorry because I advised a friend of mine to go there for exams but she was treated badly. Courtesy is certainly not at home.

2.30 pm on 27-04-2022 telephone to ask if it was possible by evening to perform URGENT rays on the right wrist following a fall. The very nice lady tells me to wait asking if there is a chance! Positive answer and at 3:20 pm I undergo the rays. Too bad that only after paying they tell me that I will have the result within 3/4 days !!!!!!!! AND I MUST also send an email to request it !!!! I wanted to know if I had something broken so I ask the technician who performed the rays and he replies that x law can't tell me anything !!! Really absurd .... if I pay the reply I want it immediately and not after 4 days !!! And also if I ask the phone URGENT rays it seems more than obvious that I also need the result !!! Or it should be said first that you have these biblical times !!!! Already on the phone and cmq before paying and running the service. They are so good at giving you the disk with which an ordinary mortal does absolutely nothing !!!! My opinion on this structure that looks so organized from the outside is absolutely negative !!

We're not there ... the management of appointments is chilling. First visit to the physiotherapist, very kind and professional, who tells me to book an appointment by the end of the following week and then twice a week in the following ones. I go to the counter to book and they tell me that there is no room in the following week but that we go further. I show the plan of the cycle of care with the timing made by their physiotherapist and they tell me they need to hear it and they will call me. Total silence and after three days I call ... first possible appointment in 2 weeks and for the others we will see and they dismiss me hastily. I would like to point out that it seems to me that for therapies if there are timelines they must be respected otherwise there is no benefit. The girl tells me that a week or two changes little. However, if the physiotherapist tells me a cycle of treatments that should end within a month, with these times I do a therapy every two weeks. And then the girl who answered me so what qualification does she have to establish that she does the same? ... I'm thinking of turning to another center, given the worse management than the ASL. Too bad because the physiotherapist made a very good impression on me.