Bialetti

I bought Christmas gifts, the Andrea staff, very competent, also nice. I was very satisfied.

Professional and very friendly staff. Excellent products. I highly recommend them.

Well stocked shop with very nice staff. I wanted to risk buying a coffee I've never tried before, with a hazelnut flavor. Absolutely to try ... Sublime ...

I went to the shop on Christmas Eve and although the shop was full I found Andrea available, always smiling and very professional. Thank you

I would like to underline the absolute inability and empathy with the customer of the two orders this morning: both nervous and mechanical as a record, the cashier. Let me explain better: I arrive and without disturbing I am welcomed in the correct way, I choose from myself and I do not give anything to do; I take the cup with the names and without a word the older saleswoman takes it out of my hands, brings it back, puts it back and gives me a boxed one. The ways?! The sense of touch?! He takes charge of a customer who is annoying even for me, it is a pity that after my management (card insertion, receipt, etc.) I have been waiting for the comforts and controversies of this one who posed problems and questions to both of them. It must be TEACHED, that the priority customer must be served and put in a position to leave and not manage in two a rude customer who monopolizes, without being able to tell him "sir excuse us, let go of the lady who was already here and we give her all the answers to your doubts "..... and also teach that you should not raise your eyes and widen your eyes at both, because the undersigned wanted to go away with his package !!!!!!! I would have given 4 stars, the shop is beautiful, with really tasteful and certainly valid accessories. I have a doubt: even at Mondo Juve there was an aggressive saleswoman .. who screamed and closed the phone in her face, 2 years ago. Changing recruiters and coaching, great customer management would be helpful.

I'm not used to writing reviews, but in this case I absolutely felt I had to. I admit that I am a latecomer on the 30th still around shopping and to tell the truth it does not seem true to me that I have ever met a job like that. I enter your shop and I immediately feel at home, welcomed by Barbara, I really want to mention her name because she deserves it, with an absolutely reassuring manner, it was impossible not to buy anything even if I had entered to see what to buy. And there a world opened up, I don't know the age but a lot of experience with customers, incredible preparation, I am very precise and to every question I have an answer without hesitation that leaves no room for doubt. And then that knowing how to put the customer at ease, sympathy but the right without abusing and seriousness when needed. In short, if I had to absolutely recommend from bialetti and barbara to have to go. My most sincere Congratulations. Thank you

Even before the sales I wanted to buy a kitchen appliance. I waited a long time while the elderly saleswoman who was there didn't even notice me, because of her own cabbages. Then, at the time of payment, he took my credit card and after having handled it by all parties, he inserted it into the POS telling me that I could not pay contactless without even explaining the reason. It also looked really strange at me, so I went out without buying anything. Too bad that I like the shop but the saleswoman seems to me to be truly reached and paranoid?